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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer w/ Pet Care Dry for
Samsung 7.4 cu. ft. Gas Dryer w/ Pet Care Dry
4.3 out of 5 stars
stars
88 ratings88 reviews
  1. 5 stars70% (62)
  2. 4 stars10% (9)
  3. 3 stars6% (5)
  4. 2 stars5% (4)
  5. 1 star9% (8)

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Showing 1-10 of 88 reviews
May 7, 2026
Reviewer name: Luvtoshop
5 out of 5 stars
5 out of 5 stars review

Great features, size, color.

[This review was collected as part of a promotion.] I love my new washer and dryer love the capacity of both, clothes come out clean odor free( sanitation works beautifully. Drying time is adjustable .Easy to install (connectivity is self explanatory)

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
Mar 22, 2026
Reviewer name: Trizila
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] My last of the Samsung washer and dryer lasted for over 10 years no problem so I replaced with now

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
Nov 10, 2025
Reviewer name: Samsung buyer
5 out of 5 stars
5 out of 5 stars review

My favorite dryer

[This review was collected as part of a promotion.] I love my dryer! The steam feature is my favorite!!!! My other washer and dryer was also Samsung, 0 issues with those also they're 8 years old but due to moving I had to sale them, how ever this lead me to buy the pet care washer and dryer wow totally amazing super happy with this purchase!!!

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
Oct 7, 2025
Reviewer name: sole
5 out of 5 stars
5 out of 5 stars review

Makes clothes dry!!!

[This review was collected as part of a promotion.] Dried clothes and large loads of towels very well. I have the matching washer that can wash tons of towels in one load so I was concerned I might have to do multiple dryer cycles. Wrong! It may run a little longer, but with the dryness censor, I get all those towels dry in one try! That makes me very happy!

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
Oct 16, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great price

[This review was collected as part of a promotion.] Great price for dryer and the navy color is very nice. Large capacity to hold large loads. There are times I have to run dryer twice when drying blankets still trying to figure out if which setting to use so I only have to dry blankets once. :) Other than that it works great.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
Nov 11, 2025
Reviewer name: Turbo
4 out of 5 stars
4 out of 5 stars review

Lots of room.

[This review was collected as part of a promotion.] Given the size, capacity is perfect if not too much (in a good way) to dry clothes. I love the navy blue color design. So many features on the dryer and have only used normal and quick dry. Quick dry still needs improvement though it may possibly be user error? Items weren't fully dry, which I was aware from other user reviews. Overall - so far so good. Technology hasn't been tapped in yet.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
Nov 10, 2025
Reviewer name: Pam3
4 out of 5 stars
4 out of 5 stars review

Love the different color

[This review was collected as part of a promotion.] Just have been using for a few weeks, have to download and print manual to learn all the settings. Wish manual was included. Some heavy items aren't completely dry, so need to see the instructions.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
Jan 22, 2026
Reviewer name: Matt
3 out of 5 stars
3 out of 5 stars review

Wear white gloves, or else.

[This review was collected as part of a promotion.] Pleased with dryer performance, but aesthetics could be improved. Top of dryer is sloped towards the front, things want to slide off and scratch the surface. The top of both the washer and dryer have a finish that shows fingerprints, oils, light dirt etc. If you walk past these…you've put fingerprints on them. Switching loads from washer to dryer now includes a wipe down of both machines. Oversight by Samsung, and an annoyance.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
Jul 18, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Doesn't Really Dry

Very unhappy with the washer/dryer set as a whole. But since this review is specific to the dryer….we struggle to get our loads of laundry, dry, especially with the heavier items like jeans and sweatshirts. We have the setting set to most dry, but the sensor turns it off, even when items are damp. The steam refresh setting is awesome and we use it all the time but since its purpose is to dry clothes, I have to rate it low since it does that very poorly!

Helpful?5DN90R29XA8H13598467367
reply from Samsung

Hi anonymous,<br /><br />The feedback you&#39;ve shared matters to us, and we appreciate you taking the time to bring this to our attention. We&#39;d like to share a resource that may help.<br /><br />To help achieve the best drying results, this guide provides tips to help improve laundry care performance:<br /><br />https://www.samsung.com/us/support/troubleshoot/TSG10001001/<br /><br />Thank you for choosing Samsung.<br /><br />Khristine<br />Samsung Care

Jan 22, 2026
Reviewer name: Lefty
1 out of 5 stars
1 out of 5 stars review

Faulty dryer customer support refuses to replace

Bought this dryer in August 2025. Have had repairs for the same error (HC) twice most recently on January 9th, 2026. Yesterday (January 22nd) the same error has occurred and the dryer does not have any heat. I have already been inconvenienced twice by customer service to get the same repair done twice and now its expected I have to go through this process a third time for a dryer that is less than 6 months old. This product is pathetic and the customer service is no better. I have been battling with customer support to simply replace the unit as breaking multiple times in less than 6 months of purchase so signify replacement status. As a very loyal Samsung user it is beyond unacceptable to be put through the same repairs with no fix in sight. I just wish customer support would understand that this unit is simply faulty and needs to be fully replaced. It is sad how poor the customer service has gotten.

Review from Samsung US
Helpful?5DN90R29XA8H13598467367
reply from SEA Care

Greetings, We understand that your dryer experience was not ideal. We would like to have a direct conversation with you to hear your overall impressions of this experience, discuss your options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151912346 so our team can pull up your information when you message us. Have a great day. -John