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Customer reviews for Samsung 7.4 cu. ft. Gas Dryer w/ Pet Care Dry for
Samsung 7.4 cu. ft. Gas Dryer w/ Pet Care Dry
4 out of 5 stars
stars
49 ratings49 reviews
  1. 5 stars65% (32)
  2. 4 stars6% (3)
  3. 3 stars6% (3)
  4. 2 stars8% (4)
  5. 1 star14% (7)

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Showing 1-10 of 49 reviews
May 7, 2026
Reviewer name: Luvtoshop
5 out of 5 stars
5 out of 5 stars review

Great features, size, color.

[This review was collected as part of a promotion.] I love my new washer and dryer love the capacity of both, clothes come out clean odor free( sanitation works beautifully. Drying time is adjustable .Easy to install (connectivity is self explanatory)

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
Dec 31, 2025
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Great, best ever and easiest lint catcher to use.

[This review was collected as part of a promotion.] Great dryer, and best and easiest features to use.

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
Dec 28, 2025
Reviewer name: Artemisa
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] Clive mutt review at store is a good dry for me and my family

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
Apr 21, 2026
Reviewer name: Handsomez
5 out of 5 stars
5 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Won't use nor buy anything other than samsung!😀😀😀😀😀😀

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
Feb 26, 2026
Reviewer name: Snow
5 out of 5 stars
5 out of 5 stars review

Great family dryer

[This review was collected as part of a promotion.] This dryer is amazing it is very efficient and it is very quiet! So perfect for my family <3

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
Sep 21, 2025
Reviewer name: Jada
5 out of 5 stars
5 out of 5 stars review

We love Samsung

[This review was collected as part of a promotion.] We love Samsung. From phones, tvs, and now our washer and dryer. Love the large capacity. So,instead of doing 3 loads, can do 1 large load and enjoy our lazy Sunday's.

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
Oct 4, 2025
Reviewer name: Sofi
5 out of 5 stars
5 out of 5 stars review

Awesome dryer

[This review was collected as part of a promotion.] The app is very helpful & intuitive. Reminds me when the clothes is dry. Temperatures are plenty to pic from. Doesn’t take forever to dry.

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
Jul 18, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

Doesn’t Really Dry

Very unhappy with the washer/dryer set as a whole. But since this review is specific to the dryer….we struggle to get our loads of laundry, dry, especially with the heavier items like jeans and sweatshirts. We have the setting set to most dry, but the sensor turns it off, even when items are damp. The steam refresh setting is awesome and we use it all the time but since its purpose is to dry clothes, I have to rate it low since it does that very poorly!

Helpful?2T0IH1LMZI7R13598467367
reply from Samsung

Hi anonymous,<br /><br />The feedback you&#39;ve shared matters to us, and we appreciate you taking the time to bring this to our attention. We&#39;d like to share a resource that may help.<br /><br />To help achieve the best drying results, this guide provides tips to help improve laundry care performance:<br /><br />https://www.samsung.com/us/support/troubleshoot/TSG10001001/<br /><br />Thank you for choosing Samsung.<br /><br />Khristine<br />Samsung Care

Jan 22, 2026
Reviewer name: Lefty
1 out of 5 stars
1 out of 5 stars review

Faulty dryer customer support refuses to replace

Bought this dryer in August 2025. Have had repairs for the same error (HC) twice most recently on January 9th, 2026. Yesterday (January 22nd) the same error has occurred and the dryer does not have any heat. I have already been inconvenienced twice by customer service to get the same repair done twice and now its expected I have to go through this process a third time for a dryer that is less than 6 months old. This product is pathetic and the customer service is no better. I have been battling with customer support to simply replace the unit as breaking multiple times in less than 6 months of purchase so signify replacement status. As a very loyal Samsung user it is beyond unacceptable to be put through the same repairs with no fix in sight. I just wish customer support would understand that this unit is simply faulty and needs to be fully replaced. It is sad how poor the customer service has gotten.

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
reply from SEA Care

Greetings, We understand that your dryer experience was not ideal. We would like to have a direct conversation with you to hear your overall impressions of this experience, discuss your options, and address any other issues you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151912346 so our team can pull up your information when you message us. Have a great day. -John

Dec 9, 2025
Reviewer name: Sammy
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY THIS DRYER!!!!

THIS DRYER SUCKS!!!! Two broken belts in less than 9 months. The belt is clearly not thick enough or strong enough for regular at home use. I was drying 5 towels....5. I do laundry for me and my fiancée....2 people, nothing crazy. Oh and the warranty works as long as you're willing to wait a week every time. Even if you schedule online for 2 days later. You get a text that says the next available appointment is the following week. Like a week without a dryer while your clothes are already clean and wet. Awesome. Nothing like going to a laundromat while you have a "brand new" dryer at home. Don't waste your money on this or any appliances from Samsung. They should probably stick to phones.

Review from Samsung US
Helpful?2T0IH1LMZI7R13598467367
reply from Samsung Care

Hi Sammy, It’s clear how much frustration this experience has created, especially when you’re just trying to take care of everyday laundry for your home. We would love to speak with you directly to gather more information about your experience and determine the steps we can take to assist with your dryer. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1151547022 to help our team pull up your information. Leo