The price was great to use but the biggest problem is that the mopper is not at all smart. Once you add liquid and have the vacuum mop, you have to empty the water tank and unlike my last Shark vacuum which used to clean daily and mop once in two to three days used to mop and never had to empty the mop liquid.

Likes for MY Dustin: Good suction even after a month. I enjoy having the sweep and mop option. Having quick room clean is a plus. Dislikes: No sensor for low/no water (for the money paid, it definitely should be able to notify me that there's no water, especially if I have the mop option on 🤦🏾‍♀️). Seems loud but thats probably because of the vacuum power selection. Doesn't send notifications to my phone (I have to open the app to see if something is wrong) Not sure if I'm allowed to use cleaning products and there's no literature on it.

I bought this vacuum during a summer doorbuster sale in 2024, shortly after receiving a Shark robot vacuum as a gift and falling in love with it. I was a little hesitant since I wasn't familiar with this brand, but I'm so glad I gave it a chance—I haven't had a single regret! It comes with its own app and also works seamlessly with Smart Life, which makes integration with Home Assistant super easy (if you're a smart home enthusiast like I am.) After several months of use, I did run into an issue where it would occasionally stop for no reason. I contacted customer support, and they immediately sent me a return label. About a month later, I got my unit back, good as new! Maintenance is simple—most of the filters are washable, and it's easy to empty and clean. I have a dog that sheds a lot, and this vacuum does a fantastic job keeping my floors free of pet hair. Overall, I'm very happy with my purchase. Highly recommended!

Bought on Black Friday. Let the guy run once a day. Was doing a good job. Learned the environment and was impressed with the mapping. 2 weeks later it died. Started throwing a side brush motor error. Contacted customer service, who has been great. A month later they still have my bot and no status update. That tells me BObsweep has a rash of repairs of bad units at their facility. A tech product dying after 2 weeks happens. Whatever. They should just send out a new unit instead of making a customer wait over a month on a repair I could do at home in 15 mins. Owning it for 2 weeks before it died gives me zero confidence that this thing isn't just a pile of E-waste within a year. Not great for 200 dollars.

Not impressed. I've had it for a year or more. After a year battery doesn't last the same. It skips rooms. Its suction is not the best. The mop feature leaves streaked on my tile. It Gets stuck in a few places since it not a think robot. I kept it so I wouldn't have to return it but I don't love it and wouldn't recomendar it. It has more negatives than positives for me.

First robotic vacuum, although during Holiday season we did order two others (one other Bobsweep product) which were subsequently returned. Dustin has been fabulous. Easy to set up; self mapping; follows his scheduling program. Perhaps the greatest praise is that we've recommended him to friends and family. If we really needed a second vacuum it would be another Dustin.

We have 2 white labs that sched. There is white fur all over the house every day. We can’t keep up with vacuuming. That is until now. Dustin runs every day at 9 AM. Now when the sun shines on the floors there is barely any fur. That is both on hard floors as well as carpeted areas. Sometimes there is so much fur, the suction is not strong enough to clear Dustin, so it needs to be cleared manually. But it is still worth it.

I’m sorry to say it but Dustin has been a dud for me. I’m not sure if we got a lemon or not, but the suction is poor, it gets stuck often, and doesn’t run when scheduled. The vacuum pattern is strange and unappealing too. We do not have pets or little kids. We previously owned a shark so we have something to compare it to. I read many reviews before making my choice so this is a disappointment. I’m glad others have had a good experience with Dustin.

I am loving my Dustin, although our Corgi is not quite so sure! My main floor is about 1,200 square feet and Dustin is able to cover that in about 1.5 hours on a single charge at medium power. He has gotten stuck on cords twice, but that was my fault for not getting them out of his way. It does a great job at picking up the Corgi's hair, although it has a problem emptying if I don’t empty it half way through the cleaning cycle as the flap on the vacuum gets clogged with the hair. I also love the lines it makes in the carpet. Every time it is like a little art display on the floor! The mop function is a little weak and I do not use it very much. I still prefer a little elbow grease on my part.

I just bought this last week. It is my first robot vacuum, so I wasn't quite sure what to expect. I love it!!! It is amazing! I have a golden retriever and this vacuum keeps my floors dog hair free! I would've given it 5 stars but the app is not very user friendly and took a lot to get 2 floors mapped and scheduled without losing the information. That said, once I figured out how to program it all in and learned how to open the dust bin hatch (which is not included in the instruction manual) it now works great! Even vacuuming both floors twice a day! Great purchase! I wish I had bought one sooner!