This was a bit of an impulse buy when it was $400 off. I figured at $199 we could try it out and if it was terrible we could return it. Our dog passed in December so we no longer have a pet but we did still have dog hair hidden in places; it was hilarious when the robot went under a chest that was next to where Charlie's nighttime dog bed used to be - it came out pushing a big dog hair dust bunny in front of it. For reference, we have hardwood, oak, floor throughout, laminate in the laundry, and a couple rugs. Before we let this thing map itself, I grabbed the broom and went under most of the furniture to get the big stuff out but I left most of the floor untouched so we could see how well this thing vacuumed. I can't overstate how much I love this thing. While it isn't as powerful as an upright vacuum it has made keeping the floor dust/dirt free so much easier. It fits under most of our furniture, it doesn't fit under the couches but we had a good laugh watching it map when it found its way under a dresser, through the side, that we didn't even think about it going under. I have it scheduled to run every night for the main areas of the house (on low vacuum). Twice a week it gets the bedrooms, on high because of a couple rugs. The self-emptying is very nice; I have it vacuum at 1 am and we have never woken up to the emptying suction noise (one floor house, our bedroom shares a wall with the living room). We have used it as described for 4 weeks and the bag in the charging station isn't full yet. I have had to cut hair and leftover long rug threads out of the main roller and the side brush once a week (I did have to clean the main brush after it did the rug in our bedroom for the first time because of my long hair) and once from the front wheel. It does a pretty good job with obstacles and thresholds. Our coffee table, kitchen island, and the kitchen stool gets moved around a lot and it doesn't seem to have issues with that. I do make sure every night that our coffee table is far enough away from the couch for it to fit easily but that's it. It does not like shaggy rugs at all; the rug in our bedroom has some fringe and it's gotten stuck on it once but that's it. It goes over rugs and thresholds pretty well; I actually had to add a no sweep area for our tv stand because it climbed up the 3/4" bottom and tried to get to the wall. I just finished trying the mop feature. Personally, I can't see me using it very often but it worked pretty well. There is a variable water rate and I even filled the water jug up and then had it sweep the room before I let it mop. I did spray Pledge on floor and onto the pad. I wish it was a little easier to edit the map. You can't add a room later, for example we had it map the house and then went to add our bedroom to the floor layout and it had to remap the entire house. Also, editing the no sweep and no mop zones is a little clumsy. I can't get the box small enough for a welcome mat without having most of the box out of the room. Rugs don't show up on the map so it's a bit of a guess but since I don't plan on mopping with it much, that's not such a big deal. The next time this goes on sale, my husband and I are buying these for our parents. I definitely recommend this robot - at any price below $275ish... But, as my husband says, I'm a bit frugal so he may go higher! If this robot continues to work this well for a of couple years then I'd raise my no-go price point.

I bought this in February and it's been a timesaver. It is well packaged, easy to setup and does a great job. I haven't used the mop function yet. It's programmed to run 3 days a week when I'm at work. It's nice to come home to a clean floor with no pet hair.

Tried for a week. It has not remembered the map for a single attempt yet. I thought if this product was normally $400 higher than the sale price that it must be good. I was wrong. We will continue using Roborock which we have been very very pleased with. I purchased two for different areas and am returning both of them. The app is the same as the quality of the vacuum. We will purchase other brand that we are satisfied with to replace them for close to the same price.

I bought this vacuum as a gift for my wife, and it has been amazing. First, I got it on sale which made it an unbeatable purchase. Second, it was an easy set up process. Thirdly, it cleans great and picks up a lot of dirt and hair. We have indoor dogs, and this little bot helps out so much. Finally, I was cleaning my bot and, in the process caused some minor damage to the motherboard. This damage prevented the bot from performing to its full capacity. I emailed Bobsweep support, and they handle my issue with great customer service. Even though the malfunction was my fault, they requested that I send it in for them to take a look. In just 5 days from sending my vacuum in, they had it on its way back, good as new. Once again it is making a big difference in our house.

Having Dustin warms my heart. He allows me to accomplish other things while Dustin works diligently to keep the floors vacuumed. I use our central vac for the deep vacuums in between Dustin’s jobs. What a way to efficiently manage time and multitask. I tell Alexa to start him and away he goes to complete his mission. I am obsessed with keeping my home in order and Dustin saves me time to do other things. We have 2 hounds and it really helps me keep the hair under control. He works methodically, completes his job, returns to his docking station then self empties. I find that compressed air is helpful to keep his filters and “body” dust free. We purchased another one for upstairs after discovering how convenient he is. The app is easy to navigate and helps me monitor his performance so I know if there is an issue like he’s stuck, sensors are dusty, etc. The bags are super easy to change. My only regret is that I didn’t find him sooner!

I love this smart machine so much, that I bought two of them one for upstairs and one for downstairs. Particularly I like the intelligent mapping the entire house. It scans every corner of the house more accurately than the original building plan of the house. Once it maps the entire house, it then intelligently sectioning each room and area individually. You can combine the rooms or areas using the App or leave them separate. There are two ways of operating. You can either select a specific room or area to vacuum or the entire house. The areas that cannot be vacuumed or you know that Dustin might get stuck in there, you can use the App to block the area that Dustin will avoid vacuuming. Most people I see who were having trouble with operating it properly, had to do with the proper use of the App. But once you’ve figured out the App, the rest really becomes automated. As long as you’re using the mapping correctly, Dustin is not going to vacuum the areas that might get stuck in there. The initial mapping by Dustin is to scan the house and memorize the plan of the house. But to block/obstruct the specific areas, has to be done manually and by the user. From the App select Map, then click on the scissors icon, then touch the area you want to block, then toggle the frame to a specific size to block the area you don’t want Dustin to vacuum. In reality it’s very east to use. Just play with the App, you’ll figure it out eventually. Highly recommended. Out of all other brands I had this one is the best of all of them. Some brands are using magnetic tape to block the specific area and some you have to setup physical sensor devices throughout the house to block the area. But Dustin uses the App to block the area you don’t want it to clean. Dustin is a companion you want to have him in your home.

I bought this to replace my 10 plus old iRobot so I could take advantage of newer technology with radar. Dustin does a great job at navigating my home and love the fact that I use low setting while vacuuming the house so it doesn't distrube me on those work from home calls.

I am so happy with Dustin! I can schedule the cleaning and not have to worry that my floors are not getting clean. I have extra plus carpet in my bedroom and Dustin does not have any problems with cleaning it! I have 2 dogs that shed pretty bad and Dustin does not have any issues with the pet hair! I bought another one for my son. Dustin is worth every penny!

All of a sudden , it cannot recognize my login again. I have yried resetting, uninstalling and reinstalling ans finally contacted the support desk but no response. I got it since August, I am not sure if i can return it at this time. I am not happy with this product

We have 2 white labs that sched. There is white fur all over the house every day. We can’t keep up with vacuuming. That is until now. Dustin runs every day at 9 AM. Now when the sun shines on the floors there is barely any fur. That is both on hard floors as well as carpeted areas. Sometimes there is so much fur, the suction is not strong enough to clear Dustin, so it needs to be cleared manually. But it is still worth it.