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Customer reviews for bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock for
bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock
4.3 out of 5 stars
stars
2,254 ratings1,652 reviews
  1. 5 stars71% (1,604)
  2. 4 stars11% (248)
  3. 3 stars6% (135)
  4. 2 stars4% (93)
  5. 1 star8% (174)

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Showing 311-320 of 1,652 reviews
May 12, 2025
Reviewer name: Faustind
1 out of 5 stars
1 out of 5 stars review

If You Don't Have Wifi 2.4 Ghz, Don't Buy This Ite

I did not see anywhere in the product description that wifi 2.4 GHz was a requirement for this product to work. We have wifi 5.0 Ghz and the product would not connect with our modem no matter how many times I tried. If I knew this requirement, I would never have purchased the item. What a waste of time.

Helpful?5C1C90KW6QN613598009354
Feb 12, 2024
Reviewer name: jodi1269
5 out of 5 stars
5 out of 5 stars review

Great product!

I love this BObsweep!! All I did was plug Dustin in, let him charge and when he went to vacuum the very first time, he mapped out my house. Now all I have to do is press a button and he is vacuuming my whole house, carpet, wood floors. This product is absolutely amazing!! I love it and how it works!!

Helpful?5C1C90KW6QN613598009354
May 11, 2024
Reviewer name: SkorAV
5 out of 5 stars
5 out of 5 stars review

My dearest robot-cleaner

I bought the bObsweep robot vacuum cleaner for the first time and was really impressed with its quality and how it's significantly simplified my day-to-day house cleaning routine. It vacuums both hard floors and rags, perfectly climbs, and fantastically empties itself when it comes home for recharge. This robot is a great home cleaning helper, I'd definitely recommend it.

Helpful?5C1C90KW6QN613598009354
Apr 5, 2024
Reviewer name: md472
1 out of 5 stars
1 out of 5 stars review

Had to return

If you have a rug in your house, this is not the vacuum for you. I have not run the vacuum yet without having to go find it. I read the reviews and most are good so maybe it is just me. I have another robot in the house that was getting a little older so decided to buy this one just to help it and my old vacuum runs circles around this one. It is a great concept where it dumps automatically etc but the vacuum is very weak. My house is not terribly dirty.

Helpful?5C1C90KW6QN613598009354
Apr 21, 2024
Reviewer name: Stocks
5 out of 5 stars
5 out of 5 stars review

Customer Service/Makes Life Easier

Should have bought a bObsweep a long time ago. So you don't read an essay, I'll get straight to it. - purchased our bObsweep Dustin online from Sam's Club and received the box in excellent condition - instructions were simple to understand, and set up was easy - only negative experience was when my bObsweep was finished with the 1st cleaning it continuously attempted to dock to the charging station with no success. After watching it do this for 30 minutes, I powered it off and contacted customer service via email. As my previous experience with most other companies customer service, I thought this would be a nightmare, and I would end up returning the vacuum. I was shockingly surprised! They answered my email 1st thing Monday morning and told me it sounded like a faulty dustbin. They sent me a new dustbin free of charge and told me I DID NOT have to send the old one back. When I received it in the mail, I installed the new dustbin and voila! It docked to the charging station with no issues. Not only did they fix the issue, but they also contacted me again to ensure the problem was fixed. This company DOES CARE about their customers. - cleans about 2,000 sq ft of hardwood floors and small rugs in 1hr and 40min. We have 3 dogs. 2 of which are a shepard and a malamute. It picks up every piece of hair. You have to see it to believe it. We run our bObsweep 2x a day so the hair doesn't get stuck in the dustbin. Otherwise, it won't empty on the docking station. Like I said it picks up every piece of hair. - As a husband that travels for his job, I bought this to help my wife save some time cleaning because she works as well. She went from vacuuming and swiffering every day to never touching either one except on our thick entrance mats on the weekend. This literally saves her about 6 hours a week. - I am a bObsweep customer for life. From the customer service department to the quality of the machine and cleaning ability, I couldn't have made a better decision when it comes to one of these vacuums. It was seriously worth every penny.

Helpful?5C1C90KW6QN613598009354
Jun 5, 2025
Reviewer name: Deb
1 out of 5 stars
1 out of 5 stars review

Not worth it..

I bought this vacuum 4 months ago, at first everything was working fine; loved the fact that had more suction than my other higher end vacuum but everything went downhill after the first update. I thought it was just a bug and made the vacuum remap again....Well I guess is not a bug because the map disappears after every update, it is very frustrating because I cannot use the quick clean, room clean or spot clean. It is not worth the money.

Helpful?5C1C90KW6QN613598009354
Aug 4, 2024
Reviewer name: FishotLTD
5 out of 5 stars
5 out of 5 stars review

New and improved

Dustin is great. I love the self emptying feature. Our last vac did not have this. We just pick up the dining room chairs then use our phone and by the time we get back home the vac is parked, charging and emptied. This is great for our home as it is all tile and hardwood floors.

Helpful?5C1C90KW6QN613598009354
Feb 11, 2024
Reviewer name: Dustin
5 out of 5 stars
5 out of 5 stars review

We love Dustin

Dustin has been a great addition to our family. We have three kids so our floors are always dirty. Thanks to Dustin, we now have consisten clean floors. What I like the most is that Dustin is quiet, cleans well and his battery lasts a long time. Dustin has given us back more family time by taking the chore of sweeping and mopping. We love home!

Helpful?5C1C90KW6QN613598009354
Mar 22, 2024
Reviewer name: Alexander
5 out of 5 stars
5 out of 5 stars review

Smart vacuum cleaner.

I love this smart machine so much, that I bought two of them one for upstairs and one for downstairs. Particularly I like the intelligent mapping the entire house. It scans every corner of the house more accurately than the original building plan of the house. Once it maps the entire house, it then intelligently sectioning each room and area individually. You can combine the rooms or areas using the App or leave them separate. There are two ways of operating. You can either select a specific room or area to vacuum or the entire house. The areas that cannot be vacuumed or you know that Dustin might get stuck in there, you can use the App to block the area that Dustin will avoid vacuuming. Most people I see who were having trouble with operating it properly, had to do with the proper use of the App. But once you’ve figured out the App, the rest really becomes automated. As long as you’re using the mapping correctly, Dustin is not going to vacuum the areas that might get stuck in there. The initial mapping by Dustin is to scan the house and memorize the plan of the house. But to block/obstruct the specific areas, has to be done manually and by the user. From the App select Map, then click on the scissors icon, then touch the area you want to block, then toggle the frame to a specific size to block the area you don’t want Dustin to vacuum. In reality it’s very east to use. Just play with the App, you’ll figure it out eventually. Highly recommended. Out of all other brands I had this one is the best of all of them. Some brands are using magnetic tape to block the specific area and some you have to setup physical sensor devices throughout the house to block the area. But Dustin uses the App to block the area you don’t want it to clean. Dustin is a companion you want to have him in your home.

Helpful?5C1C90KW6QN613598009354
May 20, 2024
Reviewer name: Dustin
5 out of 5 stars
5 out of 5 stars review

Great value and works well

I bought this unit 2 months ago and am extremely happy with its performance. It's easy to program. I run it while I'm at work which has saved me so much time. I can now come home and relax and not have to worry about doing this chore. It's been a life saver.

Helpful?5C1C90KW6QN613598009354