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Customer reviews for bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock for
bObsweep Dustin Self-Emptying Robot Vacuum & Mop with 100-Day Dock
4.3 out of 5 stars
stars
2,041 ratings1,485 reviews
  1. 5 stars70% (1,437)
  2. 4 stars11% (230)
  3. 3 stars6% (127)
  4. 2 stars4% (85)
  5. 1 star8% (162)

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Showing 271-280 of 1,485 reviews
May 9, 2024
Reviewer name: Randy
5 out of 5 stars
5 out of 5 stars review

Dustin bObsweep Robot

We call him Dusty and has done a fine job picking up after us. Seems like he’s learning the layout of the house pretty well and has his own personality. The first time we let him do his thing while we weren't there he got stuck as too much hair had gathered in the roller. I check that more often now and is easy to clean out. Always finds his way back to his home and empty himself. Really no complaints as he has fit in with us and just goes about his business doing what was designed to do.

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May 19, 2025
Reviewer name: Nicosol
4 out of 5 stars
4 out of 5 stars review

Great purchase! I wish I had bought one sooner!

I just bought this last week. It is my first robot vacuum, so I wasn't quite sure what to expect. I love it!!! It is amazing! I have a golden retriever and this vacuum keeps my floors dog hair free! I would've given it 5 stars but the app is not very user friendly and took a lot to get 2 floors mapped and scheduled without losing the information. That said, once I figured out how to program it all in and learned how to open the dust bin hatch (which is not included in the instruction manual) it now works great! Even vacuuming both floors twice a day! Great purchase! I wish I had bought one sooner!

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Apr 24, 2025
Reviewer name: Spartan
5 out of 5 stars
5 out of 5 stars review

Great Robo Vacuum

I have had Dustin for a few months. It did a great job mapping my house and allowing me to edit it for my needs. Does a great job on both my tile and carpet floors. Only issue I had is the map got messed up and I had to remap the house. Solved this by saving the map on another floor so if it messes up again I have a backup. Overall, I would recommend.

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Dec 29, 2024
Reviewer name: ify
1 out of 5 stars
1 out of 5 stars review

Not working

All of a sudden , it cannot recognize my login again. I have yried resetting, uninstalling and reinstalling ans finally contacted the support desk but no response. I got it since August, I am not sure if i can return it at this time. I am not happy with this product

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Aug 5, 2024
Reviewer name: Megan
5 out of 5 stars
5 out of 5 stars review

Great for a daily sweep

This was a bit of an impulse buy when it was $400 off. I figured at $199 we could try it out and if it was terrible we could return it. Our dog passed in December so we no longer have a pet but we did still have dog hair hidden in places; it was hilarious when the robot went under a chest that was next to where Charlie's nighttime dog bed used to be - it came out pushing a big dog hair dust bunny in front of it. For reference, we have hardwood, oak, floor throughout, laminate in the laundry, and a couple rugs. Before we let this thing map itself, I grabbed the broom and went under most of the furniture to get the big stuff out but I left most of the floor untouched so we could see how well this thing vacuumed. I can't overstate how much I love this thing. While it isn't as powerful as an upright vacuum it has made keeping the floor dust/dirt free so much easier. It fits under most of our furniture, it doesn't fit under the couches but we had a good laugh watching it map when it found its way under a dresser, through the side, that we didn't even think about it going under. I have it scheduled to run every night for the main areas of the house (on low vacuum). Twice a week it gets the bedrooms, on high because of a couple rugs. The self-emptying is very nice; I have it vacuum at 1 am and we have never woken up to the emptying suction noise (one floor house, our bedroom shares a wall with the living room). We have used it as described for 4 weeks and the bag in the charging station isn't full yet. I have had to cut hair and leftover long rug threads out of the main roller and the side brush once a week (I did have to clean the main brush after it did the rug in our bedroom for the first time because of my long hair) and once from the front wheel. It does a pretty good job with obstacles and thresholds. Our coffee table, kitchen island, and the kitchen stool gets moved around a lot and it doesn't seem to have issues with that. I do make sure every night that our coffee table is far enough away from the couch for it to fit easily but that's it. It does not like shaggy rugs at all; the rug in our bedroom has some fringe and it's gotten stuck on it once but that's it. It goes over rugs and thresholds pretty well; I actually had to add a no sweep area for our tv stand because it climbed up the 3/4" bottom and tried to get to the wall. I just finished trying the mop feature. Personally, I can't see me using it very often but it worked pretty well. There is a variable water rate and I even filled the water jug up and then had it sweep the room before I let it mop. I did spray Pledge on floor and onto the pad. I wish it was a little easier to edit the map. You can't add a room later, for example we had it map the house and then went to add our bedroom to the floor layout and it had to remap the entire house. Also, editing the no sweep and no mop zones is a little clumsy. I can't get the box small enough for a welcome mat without having most of the box out of the room. Rugs don't show up on the map so it's a bit of a guess but since I don't plan on mopping with it much, that's not such a big deal. The next time this goes on sale, my husband and I are buying these for our parents. I definitely recommend this robot - at any price below $275ish... But, as my husband says, I'm a bit frugal so he may go higher! If this robot continues to work this well for a of couple years then I'd raise my no-go price point.

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May 20, 2024
Reviewer name: Dustin
5 out of 5 stars
5 out of 5 stars review

Great value and works well

I bought this unit 2 months ago and am extremely happy with its performance. It's easy to program. I run it while I'm at work which has saved me so much time. I can now come home and relax and not have to worry about doing this chore. It's been a life saver.

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May 17, 2024
Reviewer name: CEJinleland
5 out of 5 stars
5 out of 5 stars review

Dustin really saves us from vacuuming our house

This is the first robot vacuum that we've had and it is truly amazing. Dustin mapped out our house on the first try. We found out we had to lift up the bed skirts since Dustin recognized that as a solid surface and wouldn't clean under the bed. Other that that, we had to move some of the electrical cords so he wouldn't get stuck in them. Both of us were computer people and we really get a kick out of watching this modern technology at work. He really cleans to our satisfaction and keeps track as to where he still needs to go. This is one of the best investments for our downsized home. Charles & Patricia Josephson

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Oct 30, 2024
Reviewer name: Dustin the vacuum
5 out of 5 stars
5 out of 5 stars review

LOVE this robot vacuum!

We love our Dustin Bobsweep! The app is so helpful and easy to use. Since Dustin mops as well, there are options to add "no mop zones" on the app and it works well. I watched him mop and it did a great job. The self-emptying is another great feature. This is a perfect addition to our new house and I couldn't be happier with our purchase. A must buy!

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Apr 21, 2024
Reviewer name: Stocks
5 out of 5 stars
5 out of 5 stars review

Customer Service/Makes Life Easier

Should have bought a bObsweep a long time ago. So you don't read an essay, I'll get straight to it. - purchased our bObsweep Dustin online from Sam's Club and received the box in excellent condition - instructions were simple to understand, and set up was easy - only negative experience was when my bObsweep was finished with the 1st cleaning it continuously attempted to dock to the charging station with no success. After watching it do this for 30 minutes, I powered it off and contacted customer service via email. As my previous experience with most other companies customer service, I thought this would be a nightmare, and I would end up returning the vacuum. I was shockingly surprised! They answered my email 1st thing Monday morning and told me it sounded like a faulty dustbin. They sent me a new dustbin free of charge and told me I DID NOT have to send the old one back. When I received it in the mail, I installed the new dustbin and voila! It docked to the charging station with no issues. Not only did they fix the issue, but they also contacted me again to ensure the problem was fixed. This company DOES CARE about their customers. - cleans about 2,000 sq ft of hardwood floors and small rugs in 1hr and 40min. We have 3 dogs. 2 of which are a shepard and a malamute. It picks up every piece of hair. You have to see it to believe it. We run our bObsweep 2x a day so the hair doesn't get stuck in the dustbin. Otherwise, it won't empty on the docking station. Like I said it picks up every piece of hair. - As a husband that travels for his job, I bought this to help my wife save some time cleaning because she works as well. She went from vacuuming and swiffering every day to never touching either one except on our thick entrance mats on the weekend. This literally saves her about 6 hours a week. - I am a bObsweep customer for life. From the customer service department to the quality of the machine and cleaning ability, I couldn't have made a better decision when it comes to one of these vacuums. It was seriously worth every penny.

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Apr 7, 2024
Reviewer name: gromitike
5 out of 5 stars
5 out of 5 stars review

I love Dustin!

This is my second “robot” cleaner. The first one being several years ago. It died and went to vacuum heaven. I was concerned about getting this because I wasn’t sure what the setup was going to be like. So much easier than days of past! Love Dustin (now renamed Dusty!). He mapped our big living room and even “climbed” onto the rug to clean. I was amazed! He goes home to dump or to recharge 😂. I loved mine so much I told a friend and she bought one too!

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