Good at cleaning and following instructions. Mopping not so good and I have not expected great mopping either. Just make the floor wet. Everything else good.

I have had DUSTIN Robot Vacuum for about a month now and so far I don't regret purchasing it -- however, there are some aspects of the vacuum that have made me only give it 3 stars. The first -1 is because the dust container on the actual vacuum gets clogged frequently. I have to manually unclog the port area so that it can self-empty properly. I have a dog with a single coat/short hair who sheds a normal amount; I couldn't imagine how a longer haired/double coated dog's hair might destroy this vacuum lol. The second -2 comes from me noticing that after sending DUSTIN through an area once, I sometimes have to send him through the area again because he didn't properly pick up all the dog hair/dust in that area. his little spinner brush sometimes pushes things out of the way instead of feeding the dirt to the vacuum area.

The vacuum, emptying station, and mapping ability all work very well. As a mop, this is a complete failure. You fasten a tiny piece of microfiber cloth under it, and it oozes a little water while dragging the cloth over your floor. Pointless, even if you don't have children at home any longer.

Looses the map all the time. Is not user friendly because is easy to fix the map disconnection if you are friendly to technology if you’re not (like my wife) you are screwed. Additionally, when it cleans, leaves water spots all over the floor even with the lower mop setting. I regret this purchase.

As owners of 2 Shark models (Ion and Matrix), we were eager to try something different and make some comparisons. Since the Dustin and Matrix use similar mapping technology and emptying features, the comparisons are between these two. In terms of Dustin > Matrix: 1. Better guidance for proximity and obstacle avoidance 2. Quieter 3. Exclusion zones are more reliably followed 4. Some app features are nicer (real time tracking of progress, cleaning / emptying options) Tie: 1. Both Dustin and Shark Matrix 2 in 1 vacuum / mop were on sale at the same price point. 2. Both units have consumables, although different (dust bag, mop fluid, edge brushes, filters, etc.) Don’t love about Dustin: 1. I don’t believe that only water can be as effective for mopping as cleaning solution 2. Also related to mopping, the mopping pad doesn’t oscillate (Shark does) 3. Dustin backs into the charging / emptying port. It’s somewhat inconvenient when mopping to manually remove Dustin from the dock in order to fill / empty the mopping reservoir and allow it to dry out. Meanwhile Dustin can’t be charging. In all, we’ve been happy so far and hope for several years of service.

Dustin is by far the best robot vacuum I have owned. I've had him for over a month and I couldn't be happier. The mapping feature is great and can easily be altered to have no entry areas and no map zones. I also figured out how to add more than one map so you can carry Dustin to a different floor to vacuum and/or mop. I would highly recommend buying Dustin over a Shark or Eufy (owned in the past).

Great robot but software needs updates. My house is not all squares a lot of triangles and triangles are not an option on the app for no mop or no sweep zone. Disappointed that the robot does not recognize carpet to hard wood but that is on me as not an option on this model. But cleaning wise Dustin does his job well enough.

Dustin is a lot different from my previous robot vacuum, so fairly difficult to figure it out to begin with. I kept reading the booklet, then started using it, and the process got much easier to understand. I'm not 100% sure of every feature, but what I do know is that I really, really like it! The phone app is easy to use.

The vacuum itself does an ok job if you don’t have a lot of dog and people hair in the floor. The roller gets clogged up super easily with long hair, like my wife’s, which then inhibits it from being able to empty itself. My biggest complaint is the absolutely, virtually useless app that controls the vacuum! Had I read the review on the App Store before I bought Dustin, I wouldn’t have. I contacted the company support and got zero help after explaining the issues with the app…no app support. The map constantly deletes, the set routines will then also delete, you can’t edit rooms on the map without getting errors….completely garbage app control. Buyer beware

Dustin has appealing features of vacuuming & mopping, however the rotating brush attachment kept falling off and the mopping feature is spotty at best. Also the mapping was off & difficult to figure out. I think Dustin needs more technical tweaking to work better and the brush attachment needs to be redesigned as it does not fit snugly enough to stay on. I think Dustin could be a competitive product on the market if these flaws were corrected.