Did a good job till about 3 months in, then it started falling down my stairs. I tried everything to no avail. On advice from bobsweep I bought a barrier strip. This stupid machine went right over the strip & down the stairs! Back to Sams Club we went & got a refund. I purchased this machine on sale for $199. So glad I didn't pull the trigger for $599!!

I love my Bobsweep. I have other robotic vacuums this one is far better. It’s fully programmable, I like the mop feature as well as the self empty. That’s the feature I like the most. Best thing was the price. I have mine set to clean and mop every other day. Set it and forget it. Can’t say enough about Bob, although I renamed it. Overall 10 out of 10.

I DO NOT recommend this product if you have pets. We have 2 dogs, short hair dogs, and this vacuum is constantly getting clogged. I emailed support and their suggestion was to make a schedule for each room that you want cleaned. So now instead of the vacuum being smart enough to know that it needs to empty, I have to spend more time creating schedules so that it dumps more frequently. I just started that new process with the new schedules, this week. I'll post an update after a couple of weeks to see if it works. I would save your money and spend it on a Roomba. I had one for 3 yrs and it worked great until recently. Really you should just get a maid so the house can be cleaned the right way.

Dustin performs better than expected. A great helper especially for my house with doggies. Its mapping function seems to work well. Love the quick cleaning feature for specific room or area. You really can't beat the price when it was on sale at Sam's so I bought a few more for family members :-)

Great vacuum! Why did I wait so long to get one? So easy to use, can start whenever you want. I usually have "Dustin" clean while I am at work and it looks so nice when I get home. He gets everywhere. Both the carpeted areas as well as the hard wood floors are dirt and dust free. Its a great time saver that's for sure.

Quite happy with the purchase of the Dustin. Didn’t expect this quality and so many features given it was on a huge sale (paid around $250 on sale in February). Definitely impressed and have recommended it to my colleagues two of whom have also bought one.

Hello. We had our Dustin ”Dusty” map both of our floors this past weekend and I’m truly impressed with how it maneuvers over our many thresholds and area rugs. It missed a few small spots in our basement but I’ll try it again and see how it does. We’re going to try the mop feature this weekend to see how that does. We have a cat and not all of the hair was removed when it self-cleaned. I had to pull it out manually. Just some feedback to note. It was the first time we vacuumed with it though so we had a decent amount of hair I’m sure. We’re very happy with Dusty so far! I hope the mop function works just as well as everything else!

Regularly gets lost and can't locate home base despite being in the middle of the bathroom just down the hall. Gets stuck on the slight raise separating carpet and linoleum when leaving some but not all linoleum areas despite all areas of the home being identical. Mop also just calls for plain distilled water, no cleaning solution of any kind so it's just getting the floors wet with basically a wet wash cloth.

I jumped at the sale price for this machine. I had always wondered if a robot vacuum would work in my house. The good news is that the technology is very cool and does indeed work. The bad news is that it is not going to be with this vacuum. It is amazing how it maps and navigates around the house the first time you use it. It pairs easily with your phone and set up is smooth. My concern with robots was that it would get caught on throw rugs and the other items in a house. The videos always show this pristine floor with a huge open plan. that is not my house but the robot does fine, the first time. After the first time, it can't figure out where it is located and shuts down. You should be able to clean a room or a spot, but it can't do it because it throws a location error. I contacted customer service and they responded within 24 hours. The net result was that I have to reset the robot and start all over. No change. After the initial mapping, it can't figure out its location. It makes the convenience of a robot worthless. This is a no go for me, but it's not all bad. It is effective when it vacuums and self emptying is a nice feature. One other bad thing is that it doesn't know when it is full. Kind of defeats the self emptying feature, IMO. Other reviews have said it is loud, but it is no louder than a regular vacuum and is much quieter on low power. The mop feature works pretty well, too, as long as your floors are slightly dirty. It will not replace a thorough cleaning. In conclusion, I consider this a pretty good entry level self emptying robot, at the $200 sale price. It may work for you and the price is good enough to find out. It didn't work for me because of the location issue. Not knowing when it is full is also something to consider. At the full retail price, which it is now listed once again, this is absolutely not worth it. There are much better robots for much less available.

Got this on sale from Sam's several months back. Had a small issue with it not taking a charge (my fault, left it uncharged for too long) but customer support was super helpful and got me back up and running in short order. This guy punches well about his price point. Best robot vacuum I've had to date and I've had several.