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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries

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Showing 501-510 of 586 reviews
Oct 1, 2024
ONTARIO91762
5 out of 5 stars review

IT'S OK FOR THE PRICE

I got the hot pink color, and it's very pretty. The vacuum has enough power to clean anything, but the problem is the battery. When fully it's best to use it on the mid setting when cleaning hard floors and the battery will last longer. When used on the turbo or highest setting, you will have very short battery time, so I use the high mode when cleaning rugs. The attachments are a plus as well as the extra battery that's included. This was a pretty good buy. NO CORD!!!!!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

May 10, 2025
Samscustomer
5 out of 5 stars review

Update: Excellent vacuum

After using the Epro Select vacuum for a while, I can confidently say it's an excellent product. Initially, I thought emptying the dirt chamber was messy, but that was my mistake. I wasn’t locking the filter in place properly. Once I realized I needed to twist the filter clockwise to lock it, it worked perfectly. It didn’t strike me at first, and to be honest, I didn’t read the user manual, so that’s on me. This vacuum continues to impress me. It’s lightweight, powerful, easy to use on both carpets and hard floors, and the floor light is a great feature. The battery life is excellent, and having two batteries included is a huge bonus. I also really appreciate the clear battery percentage display and the well-placed power switch. To compare it with my Samsung Jet 65, the Jet 65 is very hard to move on carpets. I believe the clearance between the vacuum and the carpet is too narrow, which causes more friction. The handle is also poorly designed and using the button actually hurts my fingers. When it comes to removing and attaching accessories, the Epro Select clearly wins. The flexible tool included with Epro is also very useful. I never feel any discomfort using this vacuum. Highly recommend this vacuum. Great design, great performance, and a pleasure to use.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you have enjoyed your vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out!

Sep 28, 2023
devon3645
5 out of 5 stars review

Amazing and lightweight!

[This review was collected as part of a promotion.] To me, suction power is the most important and this cordless vacuum is mighty powerful. It says it has a 350-watt motor, I don't know what that means for suction, but it was plenty of power and surprisingly quiet and lightweight.

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
Mar 15, 2025
Layla
2 out of 5 stars review

Returning

Compared to some other cordless vacuums I've used, I didnt like a few things about this one. It doesnt stand up on its own. You'll have to very steadily lean it against a wall or use the mount it comes with. The mount would've been ideal but i wanted to test the vacuum first. Next, the suction on this thing is very subpar. Even on the higest level. It's more loud than effective. If anything, I'd maybe keep it just for non-carpeted areas as it would be easier than sweeping. But the number of times it takes me to go over spots on carprt & rugs to clean them is frustrating. The battery life isnt good. On multiple occasions, I charged it fully to 100%. Simply removing it from the charger & cutting it on dropped the battery 10%. And once you start vacuuming, you've got about 5-10 minutes to get the job done before it needs to charge again. Which takes like 30 minutes. To me, it just wasnt worth it. We'll be returning yhis vacuum and trying our luck with another.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for leaving a review. We apologize that your experience did not match your expectations. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service@eproselect.com or call our team at our new toll-free number 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Jan 16, 2024
SA
2 out of 5 stars review

Wanted to love!

I got this vacuum as a replacement for my cordless Shark vacuum. I was very hopeful that it would be what I needed. It is a cute vacuum but that's the best it has going for it. It feels like it is made cheaply, worried that the plastic will brake if the vacuum tips over or is dropped. It did seem to have pretty good suction but the battery doesn't last long enough to finish my home on the lowest setting. It would be nice to have an additional battery so that you can finish the job. It would be nice if you could charge the battery while the vacuum is in the hanging storage holder instead of having to remove it.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Thank you for leaving a review. We are glad that you were impressed with the suction but apologize that your experience did not match your expectations regarding the battery. After reviewing your situation, we would like to send you a second replacement battery at no charge to you as well as a replacement stand-as it should charge while it is in the charging stand. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Crystal

Dec 8, 2023
Sophie
4 out of 5 stars review

Good for stairs

As others have said in reviews, the battery life for this vacuum is really underwhelming. Also, honestly even at the highest power setting the suction is only decent. But with such a lightweight design I guess it couldn't be helped. The attachments and mounting dock are useful and look nice. Overall I would say I was pleased with what I got as I got it on sale for under $100. But I wouldn't recommend this for a main vacuum- just an extra one for stairs or rugs. It just doesn't pick up enough dirt or stay alive long enough for the whole house, even if you don't have a lot of carpeted area

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Sophie,<br />We’re so sorry that your experience did not match your expectations in regard to the battery. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service&#64;eproselect.com or by calling 1-888-858-9100 to try to troubleshoot it further for you.<br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can purchase them with the following link https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid&#61;plp_product_1<br /><br />Denise

Nov 22, 2023
Johnny
5 out of 5 stars review

Great Picker-Upper

[This review was collected as part of a promotion.] This is a great vac for all of those emergencies that suddenly pop up around the house. We keep ours in the kitchen ready to pick up any and all messes. Handheld portion is great for stairs and cars.

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
May 15, 2025
Wondering2025
1 out of 5 stars review

Not Worth The Price

Not worth $159 bucks on a good day. Not even worth the sales price of $79 that comes around occasionally. Nice to have to batteries, you might get 4 minutes of vacuuming with both, when set to high mode. Medium Mode maybe around 5 or 6 minutes between both batteries. Although it is a handy concept the batteries are junk. You'll be recharging batteries more than vacuuming. Be warned never pay the full price for this, it's just not worth the money

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at 877-858-3776.

Dec 3, 2023
Greg
5 out of 5 stars review

Handy household tool

After fully charging, we began using the vacuum to help clean up after a big family gathering. This handy vacuum has plenty of power to clean hardwood floors or carpeting. We especially like the attachment to glide under the couch and chairs. The storage rack was easy to install and keeps all the attachments organized and ready for use. Use the charging station if you install the rack near an outlet.

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
May 1, 2025
Ali
3 out of 5 stars review

Disappointed

I bought this at Sam’s, yet it doesn’t have good suction and the attachment that bends to allow you to put other accessories on is not easy to use. It bends when it shouldn’t . For this reason it cannot be used effectively or easily. Also the filters need something to hold them in better. Whenever I go to empty the dirt from the vacuum the filters come out too. Currently the vacuum is not picking up at all. I checked and made sure nothing is plugging it up and there isn’t anything hindering the vacuums performance. Additionally I paid $160 for mine now it’s $80.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at our new toll-free number 877-858-3776.