Dear Customer, <br />We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service&#64;eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. <br />Sincerely, <br />Customer Service

Dear Don, <br />Thank you so much for taking the time to leave us this amazing review. We take pride in our products and our customer service and we appreciate the feedback! <br /><br />Sincerely <br />Customer Service

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at our new toll-free number 877-858-3776.

Hello, this is Denise with ePro Select customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Hello, this is Denise with customer service. We apologize that our service did not satisfy your expectations. Your feedback is very important to us and we would like to earn another chance for your business. Please email us at service&#64;eproselect.com or call us at 877-858-3776 so that we can resolve the issue promptly.

Hello, this is Denise with customer service. Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you have enjoyed your cordless vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out!

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service&#64;eproselect.com or call our team at our new toll-free number 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Mary,<br />We thank you for your review and appreciate your feedback. Run times on the battery will vary depending on the settings and type of floor surface it is being used on. If you have any questions or concerns please reach out to our team at 1-888-858-9100 or service&#64;eproselect.com.<br /><br />Sincerely<br />Denise

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you are enjoying your vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We are glad to hear that Denise was so helpful! We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out! <br />Crystal