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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries

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Showing 1-10 of 586 reviews
Jan 30, 2024
TexasDad
5 out of 5 stars review

Works well with rugs and flooring

ePro vacuum is a great cordless handheld vacuum for daily use. Battery will last almost an hour if constant use. Battery level display is great to see an actual value instead of "bars". I noticed with regualy use the battery depletes and 1% per 30-45 seconds. When in "super" mode battery depletes 1% every 3 to 5 seconds. So use power mode as needed. Once battery is completely drained, it took about 4 hrs to fully charge This vacuum is pretty versatile and was able to handle pretty much everything i threw at it within reason and with the right attachment. It took a few attempts to properly sit vacuum into docking station and have it charge properly. It does fit snug into docking station and I recomend removing attachments before doing so just to make it easier. It is about 4ft long and light to carry. I like that the filter and roller are very easy to remove. The roller was a tiny tricky to put back in place. Works well on rugs and flooring, doesn't reach very deep with thicker carpets.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Customer, <br />Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you have enjoyed your vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more, we can do for you or if you have any suggestions, please don’t hesitate to reach out! <br /><br />Crystal

Nov 20, 2023
Tayy
5 out of 5 stars review

Works great for the whole house!

This vacuum is great! It comes with all the attachments you could possibly need, and you can store them all right on the wall charging port. It has 3 different speeds, but seems to work just fine on the lowest setting. I can vacuum the whole house on one charge and it goes seamlessly from the carpet to hard floors. The brushes on this do a great job of pulling dog hair out of the carpet and it gets close to the wall with no issues. It is super easy to empty and you don't have to take the attachments off to empty it.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Tayy,<br />Thank you so much for taking the time to leave us this great review. We are glad to hear that your experience and satisfaction has been met. <br />Customer Service

Jan 24, 2024
GiGi
5 out of 5 stars review

Great Lightweight and Flexible Cordless Vacuum

The ePro Select Cordless Vacuum is very lightweight and easy to use. The best part (over my Dyson) is the trigger doesn't have to be held down to sweep. I like the different power settings and digital power readings. I also like the fact the sweeper rotates around corners with ease. It has flexible attachments that allow smooth transitions. I really like the smaller, removable battery that charges pretty quick.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal from customer service. Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you have enjoyed your vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out!

Nov 18, 2023
RW
4 out of 5 stars review

Verified Purchase

Cordless Vacuum

The vacuum was easy to assemble and has sufficient power to do most cleaning jobs. Only feature I would like to see improved would be, that it charges while hanging in its wall docking station, provided with the vacuum. Currently, you have to remove it and charge it.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Customer,<br />Thank you so much for taking the time to leave us this great review. We are glad to hear that your experience and satisfaction has been met. <br />Customer Service

Feb 16, 2024
Rose
4 out of 5 stars review

Cordless rechargeable vacuum

This cordless vacuum came in bright pink which I loved. It is rechargeable and runs for 60 minutes. This is good but not great for a big home. It comes with about 5 extra bonus tools for cleaning other surfaces like furniture, stairs, etc. which i have done. Overall, it is a good lightweight vacuum for cleaning, but I have a Dyson, so I am a little disappointed with the suction and the collection of the dirt.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Rose,<br />Thank you for taking the time to leave a review. We are glad to hear you like the color and the extra attachments. We are sorry that we missed the mark on the suction. We put customer experience and satisfaction as our priority and would appreciate another chance. Please contact us at service&#64;eproselect.com or call us at 1-888-858-9100.<br />Denise

Jul 23, 2024
DocKC
3 out of 5 stars review

Very lightweight with multiple specialty attachmen

This vacuum is lightweight with many attachments, including one to reach under the sofa. It works well but larger, obvious debris may need picking up. Works on carpets and hard surfaces. Love that it shows level of charge. I did have an issue with the debris lodging behind the collection basket, perhaps because I didn’t empty it soon enough.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. I’m sorry, we are normally known for our exceptional attention to detail, and we regret that we missed the mark. If you would be so kind as to reach out to us and give us another chance, we would appreciate it. Please email us at service&#64;eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly.

Feb 8, 2024
Chad
3 out of 5 stars review

Cordless stick Vacuum

I will start with the likes… price point is affordable, easy to assemble and switch accessories, comes with a charging wall mount that holds all 5 accessories plus the vacuum and you don’t have to hold the trigger in to keep it running like some of the more expensive brands. Now the dislikes… color, battery discharged pretty quickly especially on max setting. Floor head could be bigger. Doesn’t have nearly the suction power of the more expensive brands. Overall, if you’re looking for convenience that does an ok job this is for you. If you want higher quality and better performance you might want to pass.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Chad,<br />Thank you for your review of our product with your positive and negatives. We appreciate you taking the time to post your comments. We are very sorry that your experience did not match your expectations in regards to the battery. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We will work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. <br />Denise

Nov 18, 2023
Me
3 out of 5 stars review

Verified Purchase

Light vacuuming only

The battery does last for an extended period of time, the suction however in our experience has been okay or adequate at best so if you are looking for a rechargeable vacuum for very light work this is it.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Customer, <br />We’re sorry that your experience did not match your expectations regarding the battery life. We appreciate you bringing this to our attention. We would like to make things right if you would please email service&#64;eproselect.com or call us at 1-888-858-9100.<br /><br />Sincerely, <br />Customer Service

Nov 14, 2023
Kjm
1 out of 5 stars review

Verified Purchase

Better design needed.

At first use I loved it. However, I kept knocking the battery off the machine because it is situated on the underside near the trigger. I only used the machine 2x and the last time the battery got knocked off and would not work again. I returned it. Unless there is a design change, I don't recommend it.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Customer, <br />Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.<br />Sincerely, <br />Customer Support

Nov 9, 2023
Starr
1 out of 5 stars review

Verified Purchase

Don’t buy this vacuum

This vacuum has low suction, you have to have it on highest setting to clean up anything. I’m very disappointed with this. My husband threw away the box or I would have returned it. It wasn’t worth the money.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Customer, <br />Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. <br />Sincerely, <br />Customer Support