Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries forMember photos









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Poor battery life.
I bought this item to clean up pet hair. I have to use it on high or I have to go over the same area twice. The battery dies out after about eight minutes when used on high, very disappointing. It seems to be of good quality except for the lousy battery.
Dear Joe, We’re sorry that your experience did not match your expectations regarding the battery life. We appreciate you bringing this to our attention. We would like to make things right if you would please email service@eproselect.com or call us at 1-888-858-9100. Sincerely, Customer Service
Won’t charge!
I bought this vacuum 9 months ago. Seemed like a great little set up with tools and hanging holder and charging station. HOWEVER, it soon wouldn’t hold a charge for long and now won’t charge at all. I’ve tried plugging the charging cord directly into the vacuum rather than the charging station/hanger. Nope. Won’t charge at all. I’ve used it MAYBE a dozen times.
Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 1-888-858-9100.
Pet owners should know
I really like how light weight this product is; it makes it easy to clean ceiling vents and curtians. I also really enjoy all the attachments, how easy it is to empty out and how easy it is to clean the filter. The light on the front of the sweeper attachment is perfect under cabinets and tables. It reaches a full charge in a little over an hour which is nice as well. However, as someone with kids and a dog the suction power is not that great. There are 3 speeds, and when the vacuum is on the highest setting the battery lasts maybe 25 minutes. I found myself going over areas several times to get up all the dirt, dust and dog hair. So I would say this a nice for a quick clean up job but not the perfect vacuum if you are looking for a deeper clean.



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Dear Customer, We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. Sincerely, Customer Service
Honest review
First off packaging was perfect. Its great that it comes with two batteries. If used on highest setting the battery doesn't last long but you never loose power for picking anything up. Most of the time i use it on the first setting and it last long enough for me to get each room on the hard floors. So 7 rooms and none have carpet but i do have area rugs. I have a german shepherd that sheds non stop all year. This stick vac helps keep up with all the fur all day long. Its nice that i don't have to keep bringing out my upright. The only time i really use high setting is when doing my enclosed breezeway. It picks up leaves, pine needles,fur,rock salt and anything else that makes it in. It last long enough to get everything cleaned up fast without having to bring the big vac out. So if you are looking for something that can clean up fast this thing is it. I did however get it one sale for half the price. Not sure if I would pay full price. But i do love it and the color is pretty. I also love all the attachments that come with it. Happy shopping!
Hello, this is Crystal with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.
Verified Purchase
Great item, so glad I bought it.
This little cordless vacuum is exactly what I wanted and works as advertised. So perfect for quick clean up after a meal or after dog or people 'track' in. Charge lasts awhile, although on high speed, it discharges quickly. The only time I use the highest suction is for kitchen rugs. It does a great job on rugs and hard floors. Haven't used it much on carpets but assume it does the job there as well, considering how well it cleans my throw rugs.
Hello, this is Crystal with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
Pleasantly Surprised
When I first opened the box, I was not impressed by the quality of the materials I saw and felt that I would end up not liking the vacuum, especially compared to other cordless stick vacuums I’ve used. I assembled the vacuum and charged the battery overnight. When I went to use it, I was really happy with how it performed. The vacuum “head” that you use to vacuum the floors is smaller than others, but it didn’t seem to make my work take longer or be more difficult. It transitioned from carpet to hard floors and back with ease and I love the feature that it includes a light, which makes it easier to see any mess that might be missed. I also appreciated that the trigger on/off switch really was a switch, and I didn’t have to continuously hold it down for it to stay on (like others do). This really made one of my least favorite chores (cleaning our horizontal blinds) much easier. The only thing that may be an issue is the battery life might not be the best. So, using it for an extended period might not be possible, but I was able to vacuum my living room and kitchen and clean several sets of oversized blinds and still had 40% battery life left. So, if you take those caveats into consideration, you will not be disappointed with this affordable cordless stick vacuum.
Liz, Thank you so much for taking the time to share your positive experience with us! We are glad to hear that you are enjoying your vacuum. Your feedback is valued and serves as motivation for us to continue delivering the best products and service! Denise
junk
junk, I had such high hopes for this vacuum. brought it home all excited hooked it all us thinking Inwoukd be keeping this. well after 24 hours of using it it is the biggest piece of junk i have ever purchased. i'm so disappointed. broke after 40 mins of using it and the battery life last about 12 mins. and each charge takes hours.
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.
ePro Select Cordless Stick vacuum
I had been wanting a cordless vacuum for some time and this vacuum was exactly what I was looking for. It comes with a wall mounted charging and storage station which makes it very convenient to grab and use with no cord. It has a 60 minute battery that will last approximately 60 minutes when used for floors and rugs on low power mode. It runs for much less time (10-25 minutes) on the high or medium power modes which are used for car interiors, small spills or messes, curtains or cushions. We have a short haired boxer and it took about 20 percent of the battery to clean a small room with a 9 x 12 rug in it and it did a good job. I didn’t expect to use it for my whole house on high power because I don’t believe that is what it is designed for. But it does a great job for light cleaning or cleaning up messes but would still need your regular vacuum for full house cleaning. It lived up to my expectations and is light weight enough at 4 pounds that our 5 year twins can handle it for their chores.
Dear Customer, This review made our day! We are glad that everything met your needs. We put our customers experience and satisfaction as our priority, and your review shows! Thanks for your kind words and we look forward to seeing you again. Customer Service
A nice vacuum but not for everyone
Overall this is not a bad little vacuum. It will suit my needs but is definitely not for everyone. Usually I save the cons for last, but I will put them here first because this may be a deal breaker for many. It has an insanely short battery life. Per the manual eco mode will get you 60 minutes. I got 67. Eco mode is good for getting cob webs from corners or dusting blinds. Extremely light work. Medium per the manual is 25 minutes, I got 26. It's good for a quick run over bare floor or carpet pile like you would see in a restaurant that is essentially a bare floor. It would also be good for a quick run over furniture or inside of a vehicle to get the floors and seats. Turbo per the manual is 10 minutes and I got 11. Turbo would be good for a quick job like someone spilled a bag of rice. While it CAN handle a thicker pile of carpet you'll run out of time before you get it done. On top of that charge time is 3.5 hours. So clearly this vacuum is not for everyone. That said it works for our use case of mostly hardwood floors, and quick uses to clear dust bunnies, blinds and ceiling fans. It has 7 different attachments, some which can be combined, for different functions and needs. This makes it more convenient to grab and use than pulling out the full size corded vacuum and it's attachments. The vacuum can be wall mounted for storage and charging. There is a space for every attachment so long as you leave 2 attached to the vacuum itself. Ideally the long extension and the floor base. It can also be charged from the mount or separately. The battery is detachable from the vacuum for separate charging. If it is charging while the battery is attached the charge percentage is displayed on the LCD. When charging separate you'll have to watch for three dots to stop flashing to indicate full. Emptying the canister is simple and easy. It is small, and has small capacity. The brush rollers are removable for easy cleaning and removing hair or string wrapped around it. Overall it's a good quick use limited need vacuum.



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Hello this is Denise from customer service. Thanks for leaving us such a thorough review. We are glad to hear that you enjoyed many features of your vacuum, our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.
A new addition to the cleaning arsenal
I recently acquired the ePro cordless stick vacuum, and it has proven to be an excellent addition to my cleaning arsenal, earning a solid four out of five stars. The pink color is a little much for my personal preference, but overall, the look of the vacuum is nice. The cordless feature is a game-changer, providing the freedom to move around without the burden of cords. The various attachments, including a crevice tool and dusting brush, enhance its versatility, allowing for effective cleaning on different surfaces. What stands out is the vacuum's impressive suction power. It was easily able to pick up everything we tried it on in a single pass. The lightweight design makes it easy to maneuver, ensuring a hassle-free cleaning experience. The digital screen indicating the battery charge level is a thoughtful addition, helping me plan my cleaning sessions better. Although it falls just short of a perfect score, with a few minor improvements, this cordless stick vacuum offers reliable and efficient cleaning performance. Overall, it's a solid four-star product that combines style and functionality for a satisfying cleaning experience.



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Jeremy, Thanks for taking the time to leave us such a wonderful review. We are thrilled that you love your vacuum; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. Denise




