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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries
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3.9 out of 5 stars
stars
1,075 ratings586 reviews
  1. 5 stars51% (545)
  2. 4 stars19% (209)
  3. 3 stars11% (123)
  4. 2 stars6% (69)
  5. 1 star12% (129)

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Showing 21-30 of 586 reviews
May 16, 2024
Karen Dale
1 out of 5 stars review

Verified Purchase

Poor quality, waste of money

The batter will run for about 15 minutes and then you have to charge it, which takes forever. I would never buy another .

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for leaving a review. We apologize that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you

Nov 18, 2023
Joseph Bolubasz
4 out of 5 stars review

Verified Purchase

Powerful but Loose

Motor runs well, charges relatively quickly and really picks up items well. The only downside to me is the flexible stick portion for the vacuum piece is too loose, it feels like I am always trying to straighten it!!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Joseph,<br />Thank you so much for taking the time to leave us a 4 star review and bringing this to our attention. We will use the feedback to make us better. We are glad to hear that your experience and satisfaction has been met. <br />Customer Service

Nov 8, 2024
Rhiannon B
4 out of 5 stars review

Verified Purchase

Affordable but cheap quality too.

Affordable but cheap quality too. It works fine but not great. There are many attachments as an added benefit with the best part being the second battery. This is mandatory as one batter does not run as long as advertised.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We always aim to deliver a great experience, and we regret it when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you need anything in the future please email us at service&#64;eproselect.com or call us at 877-858-3776.

Nov 7, 2023
Me
1 out of 5 stars review

Verified Purchase

Disappointed

Returned item, wasn’t happy, didn’t feel that it had a very good suction. Had to keep it on high and then it only lasted for 10 minutes before you had to recharge the battery.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Customer, <br />Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.<br />Sincerely, <br />Customer Support

Jul 18, 2024
Mark M
3 out of 5 stars review

Good for it's price

I have a Dyson v10, so I picked this up for my daughter who is in college. Overall, you get a lot for the price. Plenty of attachments and a charging station. And there are a couple of features that it has that my Dyson doesn't that I really enjoy, like the light to see dust, etc. in front of the vacuum head, the on/off trigger that you don't have to hold, and the LED charge display. This vacuum is not as good on carpet as it is on hardwood or tile though. I ran my Dyson over my area rug after vacuuming it with this vacuum and the Dyson picked up quite a bit more pet hair (third photo).

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for taking the time to leave a review. We would love to know how we could earn a 5 star review the next time. You may reach us anytime at service&#64;eproselect.com or 1-888-858-9100. Again, thank you for your feedback!

Feb 13, 2024
Geo
4 out of 5 stars review

Small and mighty

Overall, this product is fairly decent. doesn’t function for homes that are all carpet or have a lot of carpet as it cannot hold a lot of the garbage it picks up. Though, it works greats on the floor mats and it has plenty of accessories to adapt usuage . The biggest flaw would just be the size and weight proportion. If you attempt to use the extension as it were a vacuum it is to top heavy.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. Thank you for taking the time to leave us a review and bringing this to our attention. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.

Apr 28, 2024
Jane
5 out of 5 stars review

Verified Purchase

Great item, so glad I bought it.

This little cordless vacuum is exactly what I wanted and works as advertised. So perfect for quick clean up after a meal or after dog or people 'track' in. Charge lasts awhile, although on high speed, it discharges quickly. The only time I use the highest suction is for kitchen rugs. It does a great job on rugs and hard floors. Haven't used it much on carpets but assume it does the job there as well, considering how well it cleans my throw rugs.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Jul 24, 2024
Mama Melville
5 out of 5 stars review

Amazing vacuum!

I love this vacuum! It’s stylish and works great! I love how you click the power button and it stays on, no more having to hold the button down while vacuuming! It also tells you the battery percentage so no more dying vacuums before you finish. It comes with multiple attachments, and a wall mount for storage. The dust bin is super easy to empty, and the HEPA filter is easy to clean. My only complaint is that my wide nozzle brush came with some of the bristles smashed, but it is still usable. I highly recommend this product!

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we are glad you are loving it! As for the bristles on the nozzle brush, please reach out to us at service&#64;eproselect.com or 1-888-858-9100 and we will gather your information and send out a replacement brush!

Jul 29, 2024
YcalSu
4 out of 5 stars review

Good cordless vacuum!

I started to use this vacuum, and I have done it for a couple of time for my house vacuuming. It has a good suction with 3 speeds which are very good. The battery says it lasts for 60 minutes, but I’m not sure about it since I haven’t used for that time. However, I would recommend that as soon as it reaches 100% you unplug it from charging.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal from customer service. Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you have enjoyed your vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out!

Jan 24, 2024
SuzieQ10680
4 out of 5 stars review

Easy to change attachments and very lightweight!

I love how lightweight and portable this vacuum is. The LED screen clearly tells you the remaining battery life which is a huge plus. The attachments are easy to connect and keep organized on the wall mount. The suction power with some attachments was a little weak, but for the most part it was stronger than expected for a battery powered handheld device.

Incentivized Review
Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.