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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries

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Showing 491-500 of 586 reviews
Sep 14, 2024
rcasey
2 out of 5 stars review

Support only available M-F 8am-4pm EST

Batteries will only charge to 3-7% out of the box. I have left on charger over 24 hours & only 7%. Tried calling support. Only available 40 hours a week! Monday to Friday 8am to 4pm EST only. The vacuum works really well on my carpeted stairs using the pre charge on battery (this was after following directions and charging overnight before first use). Possibly bad charger since same issue with both batteries! Only 2 stars due to lack of support.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. We’re so sorry that your experience did not match your expectations. This is on us. We very much appreciate you taking the time to leave us feedback and would like to make things right. If you are unable to reach us during business hours at 1-888-858-9100, please email us at service@eproselect.com so that we can resolve the issue promptly.

Dec 24, 2023
greaternater66
5 out of 5 stars review

Ease of Use!

[This review was collected as part of a promotion.] Received this from a friend, and it makes cleaning my apartment so much easier. Gone are the days of having to move furniture due to an oversized vacuum. Easy to use, easy to empty, and the battery life was better than I expected. Makes cleaning a lot easier for someone living in a small apartment.

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
Feb 7, 2024
NLD
5 out of 5 stars review

I bought one of these for myself and one for my daughter. They are so handy to quickly sweep up my kitchen floor and other hardwood floors throughout the house. I had a battery question and Denise responded quickly and efficiently. Great customer service!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that you are enjoying your vacuum. Our team works hard to ensure every customer has a memorable and satisfying experience, and it’s rewarding to know we hit that mark with you. Your feedback is truly valued and serves as motivation for us to continue delivering the best products and service. We are glad to hear that Denise was so helpful! We look forward to welcoming you back and exceeding your expectations again in the future! If there’s anything more we can do for you or if you have any suggestions, please don’t hesitate to reach out! <br />Crystal

Nov 26, 2023
kit10
5 out of 5 stars review

So handy!

[This review was collected as part of a promotion.] The ePro Select cordless vacuum was easy to assemble and works well on both my hardwood floors and carpet. I use it mainly for quick pick-ups in my kitchen. It has good suction for a rechargeable vacuum and is always ready when I need it.

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
May 3, 2025
Samscustomer
4 out of 5 stars review

Much better than my Jet 75 with one annoyance

The Epro Select vacuum is a big upgrade from my Samsung Jet 75. It’s lightweight, powerful, and much easier to use, especially on carpets and rugs. I love the floor light, the clear battery percentage display, and the convenient switch placement. It also comes with two batteries and plenty of useful attachments. However, after using it for a while, I found one frustrating issue: when opening the dirt chamber to empty it, the entire contents including the filter fall into the trash. There’s no way around it unless I hold the filter while emptying. It’s messy and annoying. If they fix this, it would be nearly perfect. Still a great vacuum overall, but this part could definitely be improved.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at our new toll-free number 877-858-3776.

Sep 28, 2023
Gigi B
5 out of 5 stars review

I love this cordless vacuum!

[This review was collected as part of a promotion.] I bought a Dyson years ago and when the battery life was gone I had to throw out the whole vacuum! This new vacuum from Sam’s includes a replaceable battery and more to purchase so I can use this for a long time to come – thank you Sam’s!

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
Jan 22, 2025
spring sunshine
3 out of 5 stars review

Power trigger

The placement of the trigger used to turn this vacuum on and off is in a bad location. It is on the handle where you hold while vacuuming and it is constantly being hit and turning off due to the location. This review is by the person who uses it the most.....the wife :)

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for bringing this matter to our attention. I am very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please contact us at service&#64;eproselect.com or our new toll-free number 877-858-3776.

Apr 3, 2024
Hans
3 out of 5 stars review

Adequate stick vac when purchased at a good sale

Got it on sale for around $100 and it's just OK. The unit is not that sturdy: kind of a lightweight plastic. Suction is pretty good at full power, but the battery life is short maybe 20 minutes? I'm not unhappy with the purchase but next time I will spend extra to get one of the better-quality name brand cordless vacs that I have looked at.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We always aim to deliver a great experience, and we regret it when we don’t receive a 5 star rating. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you need anything in the future please email us at service&#64;eproselect.com or call us at 1-888-858-9100.

Oct 10, 2023
Angela
5 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] I bouth the pink stick vacuum and LOVE IT!! It is pretty quiet, picks up great, and has a lot of attachments that come in very handy. Most cordless vacuum batteries don't last very long but this one stayed charge for a long time! It is super easy to use, empty and to care for. You will not regret getting it!!

Review from ePRO
Helpful?5T0F8I9Z48JM13597917356
May 22, 2025
Frugal Shopper
2 out of 5 stars review

Not enough Suction

The suction is okay if all you need is bare floor cleaning. However if you need to vacuum carpet, upholstery or in your vehicle, the suction is not strong enough. On turbo, the battery lasts about 10-15 minutes but you have to go back and forth over the area to suck pet hair up. I cant even vacuum my whole suede sectional on one battery and I do this every other day. I returned the unit to purchase something with more suction power. Oh and the upholstery attachment tool has a plastic guard that makes it hard to use on furniture. It kept leaving scatch marks and almost breaking as i would go back and forth.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

We always aim to deliver a great experience, and we regret it when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. If you need anything in the future please email us at service&#64;eproselect.com or call us at 877-858-3776.