Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries

Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for

ePro Select Cordless Vacuum with 2 Removable Batteries

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3.9 out of 5 stars

stars1,075 ratings586 reviews

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Showing 411-420 of 586 reviews

Nov 11, 2024

Surajit

5 out of 5 stars review

Verified Purchase

Nice affordable handy vacuum

Works as expected

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.

Sep 3, 2024

Ken Edmonds

5 out of 5 stars review

Verified Purchase

Works perfect for my needs.

Great for the price.

Helpful?

reply from Epro Team

Jan 27, 2024

LPW

2 out of 5 stars review

Stopped working

I would not recommend this vacuum. It stopped picking up dirt 63 days after I bought it. It never really worked on my carpeted areas and was ok on my hardwood and tile. Unfortunately, I could not return it because it was past the 60-day return. I am very unhappy that I had to purchase another vacuum.

Helpful?

reply from Epro Team

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We do have a one-year manufacturer's warranty and would like to work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you. Denise

Mar 27, 2024

kayBee

1 out of 5 stars review

Hoping I can return this

Bought this a couple of months ago. Not impressed at all with the power of this thing. It barely has any suction power. I have emptied the canister and cleaned the filter regularly. I charge it to 100%. There is just not enough power in this to pick up anything slightly heavier than dust. Also, the stick on it is very long and is not adjustable. I am not a tall person so it's awkward to use this.

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. We’re so sorry that your experience did not match your expectations. This is on us. We very much appreciate you taking the time to leave us feedback and would like to make things right. Please email us at service@eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly.

Dec 12, 2023

2 out of 5 stars review

Disappointed

Was so excited to receive this, cute, pink, easy to assemble, easy to use. BUT it's not as powerful as it claims and the battery life is a joke. I vacuum downstairs one time, all hard floors and I have to recharge. I am a multiple vacuum a day person, so this is not going to work.

Helpful?

reply from Epro Team

Thank you for reaching out to us. We are glad you like the color and the ease of assembling the vacuum. We are sorry that your experience did not match your expectations regarding the battery life and suction. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service@eproselect.com to try to troubleshoot it further for you. Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. Our model features a detachable battery that can found at https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid=plp_product_7 which we would recommended for larger homes and frequent cleaning. Again, if you have any further questions or concerns please reach out to us at 888-858-9100 or service@eproselect.com. Sincerely, Denise

Apr 27, 2025

Shankadelic

5 out of 5 stars review

Cheap cordless vacuum

I honestly dont know what issue the 1 and 2 star reviewers have with this vacuum. We have never had a cordless vacuum before. We had a toddler and gave birth to twins. My fiance had postpartum depresion very badly, plugging in a bulky vacuum weighed her down. This cheap 80 dollar vacuum has made her and my life mush easier. A quick sweep and our house is visibly much cleaner. She typically uses the 2nd of 4 settings. Which lasts morebthan long enough. Not the largest house but over 1200 sq ft. Dont let the negative reviews deter you if your looking for a handy cordless vacuum to do quick cleanings with. As long as your not expecting 400$ dyson standards.

Helpful?

reply from Epro Team

This is Crystal from customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

Sep 3, 2024

Rebecca

5 out of 5 stars review

Verified Purchase

Great vac

Works great

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

Oct 28, 2023

Cheryl11

1 out of 5 stars review

Very short battery life

I bought this a couple of weeks ago, and have used it twice. I charged it 24 hours or more each time. I have all hard floors, and on high as stated in the section on battery charging, you have 10 minutes to get as much dirt up as you can before the battery dies. If you want this for short jobs and you are willing to pay $150-$250 depending on the sale price, this will satisfy you. You can literally watch the battery life counting down in real time. I want to vacuum for about 45 minutes, so this will be going back to the store. Since this is overall rating, the package actually arrived early in good condition, so no complaints there.

Helpful?

reply from Epro Team

Dear Lina, We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. Sincerely, Customer Service

Aug 31, 2024

Evs

5 out of 5 stars review

Verified Purchase

Works as good as competitive brands for half the $

Great vac

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.

Apr 29, 2024

Alice10

1 out of 5 stars review

Very Disappointed. Waste of Money!

Bought this product in November 2023. Initially thought it would serve my purpose for relatively quick and easy us without having to buy a more costly stick vacuum. Very disappointed. The suction is quite minimal on the regular setting, and only a tad better on the higher setting. The battery life is short-lived on the higher setting, but it does display how much battery use time is left . It’s also loud on the higher setting. Now, it barely picks up on either setting.

Helpful?

reply from Epro Team

Hello, this is Denise from customer service. Thank you for leaving a review. We would like the opportunity to investigate your feedback further. If you would please contact us at service@eproselect.com or call our team at 1-888-858-9100, we would appreciate it. We’ll work with you to resolve any issues as quickly as possible.