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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries
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3.9 out of 5 stars
stars1,075 ratings586 reviews
  1. 5 stars51% (545)
  2. 4 stars19% (209)
  3. 3 stars11% (123)
  4. 2 stars6% (69)
  5. 1 star12% (129)

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Showing 421-430 of 586 reviews
Oct 28, 2023
Cheryl11
1 out of 5 stars review

Very short battery life

I bought this a couple of weeks ago, and have used it twice. I charged it 24 hours or more each time. I have all hard floors, and on high as stated in the section on battery charging, you have 10 minutes to get as much dirt up as you can before the battery dies. If you want this for short jobs and you are willing to pay $150-$250 depending on the sale price, this will satisfy you. You can literally watch the battery life counting down in real time. I want to vacuum for about 45 minutes, so this will be going back to the store. Since this is overall rating, the package actually arrived early in good condition, so no complaints there.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Lina, <br />We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service&#64;eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. <br />Sincerely, <br />Customer Service

Nov 11, 2024
Surajit
5 out of 5 stars review

Verified Purchase

Nice affordable handy vacuum

Works as expected

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.

Aug 31, 2024
Evs
5 out of 5 stars review

Verified Purchase

Works as good as competitive brands for half the $

Great vac

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.

Mar 21, 2024
Zig27z
2 out of 5 stars review

Nice Accessories disappointing battery life.

I wanted to try a stick vacuum and couldn't resist the price. Battery life is not good. I need a 2nd battery in order to complete my sweeping even on medium mode. I like the functionality of the vacuum and the accessories but with the battery dying after a half hour or so I can't really recommend this to others

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. I want to assure you that each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. <br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.

Apr 29, 2024
Alice10
1 out of 5 stars review

Very Disappointed. Waste of Money!

Bought this product in November 2023. Initially thought it would serve my purpose for relatively quick and easy us without having to buy a more costly stick vacuum. Very disappointed. The suction is quite minimal on the regular setting, and only a tad better on the higher setting. The battery life is short-lived on the higher setting, but it does display how much battery use time is left . It’s also loud on the higher setting. Now, it barely picks up on either setting.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise from customer service. Thank you for leaving a review. We would like the opportunity to investigate your feedback further. If you would please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100, we would appreciate it. We’ll work with you to resolve any issues as quickly as possible.

Jan 19, 2025
Peter
1 out of 5 stars review

Battery Won't Charge, DO NOT BUY

Was working well for a bit but now the battery will not charge at all. Will not be buying this brand ever.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at our new toll-free number 877-858-3776.

Jun 23, 2025
hairyjr
2 out of 5 stars review

Not that Great

This is a decent vacuum for touch ups. But after 2 months of light use on mainly wood or tile floors it stopped working. You turn it on within 10-15 seconds it stops.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at 877-858-3776.

Jun 10, 2024
Jslulu
1 out of 5 stars review

Don't waste your money

Lasted 8 months before it starting making a high pitched sound for a week or two then just not working anymore. Sams return policy was only 90 days so I guess it's just going in the trash.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please reach out to service&#64;eproselect.com or call us at 1-888-858-9100.

Feb 3, 2025
Nathan
4 out of 5 stars review

Good for daily clean up

It works well as a quick clean up for spot cleaning or a quick vacuum before guests show up. Would not reccomend as the only vacuum for a household. Battery life is too short for a thourough cleaning.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. Thank you so much for taking the time to leave a review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.

Dec 27, 2023
Spedtyp
2 out of 5 stars review

Verified Purchase

Small tank

Small tank

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.<br />Denise