Hello, this is Crystal with customer service. Thank you for leaving us a great review! We are glad that you are enjoying your vacuum!

Hello, this is Denise with ePro Select customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 877-858-3776.

Rob,<br />This is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. <br />Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at 1-888-858-9100.

Mary,<br />We’re so sorry that your experience did not match your expectations. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would please give us another chance. Please email service&#64;eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. <br />Denise

Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.<br />Denise

Thank you for leaving a wonderful review! We are glad that you are so satisfied with your vacuum and would recommend it to others. We look forward to seeing you again!

Pat,<br />We are so grateful for your kind words. Thanks for taking the time to share your review. We are glad to hear that your experience and satisfaction has been met. <br />Denise

Hello Sandy, this is Denise with eProselect customer service. Thank you so much for taking the time to share your positive experience with us! We are glad to hear that you purchased this as a gift and that they are enjoying it! It is pretty easy to become a vacuuming addict with such a fun unit! Your feedback is valued and serves as motivation for us to continue delivering the best products and service!

Helen,<br />Thank you for sharing your feedback. We&#39;re sorry to read your concerns with it being difficult to put together and too heavy. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. <br />Denise