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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries

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Showing 221-230 of 586 reviews
Sep 27, 2024
Karinj
1 out of 5 stars review

Won’t charge!

I bought this vacuum 9 months ago. Seemed like a great little set up with tools and hanging holder and charging station. HOWEVER, it soon wouldn’t hold a charge for long and now won’t charge at all. I’ve tried plugging the charging cord directly into the vacuum rather than the charging station/hanger. Nope. Won’t charge at all. I’ve used it MAYBE a dozen times.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at 1-888-858-9100.

Jan 5, 2024
Mary
1 out of 5 stars review

Verified Purchase

USELESS

The rotating brush stopped working within the first five minutes of use.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello Mary, this is Denise with ePro Select customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

Jan 29, 2024
Rob L
3 out of 5 stars review

Verified Purchase

Short battery life

Very light, but after one use of 10 min or less, battery needs charging

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Rob,<br />This is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. <br />Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.

Apr 7, 2024
Manny
1 out of 5 stars review

Verified Purchase

Battery

Battery last about 15 minutes.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are very sorry that your experience didn&#39;t match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.

Oct 28, 2024
Red
3 out of 5 stars review

Verified Purchase

Easy Tool to usr

Really easy to use but bsttery dies not last very lon.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you for bringing this matter to our attention. I am very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please contact us at service&#64;eproselect.com or at our new toll-free number 877-858-3776.

Aug 6, 2024
Brently
2 out of 5 stars review

Verified Purchase

Short battery life

On high setting, a full charge gets 15 minutes runtime.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. I want to assure you that each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. <br />Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br />Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you

Oct 25, 2024
ewb
3 out of 5 stars review

Verified Purchase

WOULD HAVE LIKED MORE POWER AND CLOGGED EASY EASY

NOT AS POWERFUL AS MY LAST

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with ePro Select customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service&#64;eproselect.com or call us at 877-858-3776.

Sep 3, 2024
Denise
1 out of 5 stars review

Verified Purchase

returned because it lasts only 15 minutes

battery dies very quickly !!

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. Thank you for taking the time to leave a review. We will use your feedback so that we can deliver an even better experience. You may reach us anytime at service&#64;eproselect.com or 1-888-858-9100. Again, thank you for your feedback.

Sep 29, 2024
Kris king
5 out of 5 stars review

Verified Purchase

Great for pet hair!

Love it! I have a large dog that sheds so I use it everyday.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal with customer service. Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met.

Aug 9, 2024
Adriana
5 out of 5 stars review

Verified Purchase

This is awesome

I love the little cordless vacuum

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.