Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries forMember photos









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Very weak!
If you have any Dyson products, you can feel the power when it's in use. The suction was not impressive, especially as a hand vac. I expected that if the shaft was shorter, I could feel the power increase. Don't get me wrong; it does "work" it's simply generic in every way and does not compete in performance at ALL. The battery doesn't even last very long. I vacuumed my stairs, hallway, and 1 bedroom, (took about 30ish minutes) and the battery was done. Taking it back tomorrow.
Hello, this is Crystal with customer service. Thank you for bringing this matter to our attention. I am very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. Please contact us at service@eproselect.com or 1-888-858-9100.
Honest review
First off packaging was perfect. Its great that it comes with two batteries. If used on highest setting the battery doesn't last long but you never loose power for picking anything up. Most of the time i use it on the first setting and it last long enough for me to get each room on the hard floors. So 7 rooms and none have carpet but i do have area rugs. I have a german shepherd that sheds non stop all year. This stick vac helps keep up with all the fur all day long. Its nice that i don't have to keep bringing out my upright. The only time i really use high setting is when doing my enclosed breezeway. It picks up leaves, pine needles,fur,rock salt and anything else that makes it in. It last long enough to get everything cleaned up fast without having to bring the big vac out. So if you are looking for something that can clean up fast this thing is it. I did however get it one sale for half the price. Not sure if I would pay full price. But i do love it and the color is pretty. I also love all the attachments that come with it. Happy shopping!
Hello, this is Crystal with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.
Poor battery life.
I bought this item to clean up pet hair. I have to use it on high or I have to go over the same area twice. The battery dies out after about eight minutes when used on high, very disappointing. It seems to be of good quality except for the lousy battery.
Dear Joe, <br />We’re sorry that your experience did not match your expectations regarding the battery life. We appreciate you bringing this to our attention. We would like to make things right if you would please email service@eproselect.com or call us at 1-888-858-9100.<br /><br />Sincerely, <br />Customer Service
Don't waste your money!
I bought this several months ago and waited to give it a chance before reviewing. First, the suction is only decent and only when it's on high. You can actually watch the battery percentage countdown to zero at the rate of 1% every 2 seconds. They include a second battery, which cannot be charged while using the charged battery since the charging cable only charges the battery in the unit. Felt runner on the floor attachment fell off on the first use. I'm at the point that the entire thing is going into the trash. Not even worth trying to get a refund.
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.
junk
junk, I had such high hopes for this vacuum. brought it home all excited hooked it all us thinking Inwoukd be keeping this. well after 24 hours of using it it is the biggest piece of junk i have ever purchased. i'm so disappointed. broke after 40 mins of using it and the battery life last about 12 mins. and each charge takes hours.
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.
Good vacuum but not impressed.
To be honest, I’ve never had or used a stick vacuum before, so I was excited to try this one out. When I opened the box , I was a little overwhelmed by all the parts that were in there. Yes, instructions were there but I’d appreciated if they were easier to read to put the vacuum together, like step one, step two and so on. The battery had some charge and after putting the vacuum together I tried it in a couple of rugs. The vacuum is light and easy to turn on. There is a led light on the floor brush roller so you can see what’s being vacuum — that was nice. I was not impressed with the amount of dust it picked up. It was little to almost none. I own a Dyson and that vacuum picks up every hair and dust particle on even clean rugs/ carpet that the trash bin gets full pretty quickly. The battery of this stick vacuum did not last long. It was 30% charged but was drained within 5 minutes on “ high” — perhaps I should’ve charged it to a full 100% negué using it. I think this vacuum works well for small places, car interiors ( it does have a bunch of accessories ) or to pick up messes fast.
Hello, this is Crystal with customer service. We are sorry that your experience didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. You may reach us anytime at service@eproselect.com or 1-888-858-9100. Again, thank you for your feedback!
Verified Purchase
Replaced Dyson Cordless Vac
This cordless vac replaced a Dyson that wouldn't keep running. It kept shutting off. So far after a few weeks, we like this new cordless vac. Only concerns are that the battery doesn't last long at the highest setting and the dog hair builds up around the beater brush and the small wheels on the bottom of the beater unit. These issues are not deal breakers and easy to clean up. Also, a little concerned about the plastic parts of this vac. Hopefully they hold up over time.
Dear Customer, <br />We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. We are confident that the plastic components will hold up to your expectations. The battery run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. <br /><br />Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning.<br /><br />Sincerely,<br />Customer Service
Not for pet homes
Purchased just before Christmas 2024. Beginning of April 2025 and it won’t start. Impeller is completely clogged with cat hair and there is absolutely no way to clean it out. There is a plastic grate that covers it that is not removable. This has to be a huge design flaw. The part that sucks sucks up all the hair and clogs and burns up the motor.
Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.
Verified Purchase
Battery doesn't hold a charge long enough
Wish the battery would LAST LONGER when you vacuum at the top power. Got it to do homes I clean. It is easier to transport than corded vacuums. I have to carry the charge cord every time I leave for work. It picks up ok even at lower speeds. In fact it picks up well at all speeds. The battery just hold long enough to vacuum a WHOLE HOUSE. So I guess I'm going to have to find an extra battery or buy a different brand.
Hello, this is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.
Ehhh
Was excited about getting this vacuum, but unfortunately I'm not very happy with it. Batteries do run out quickly, but the most annoying thing is that it kept shutting off bc says clogged every 10 minutes. Also, it is very hard to clean the top part of the filter above the dust container.
Hello, this is Crystal with customer service. Thank you for sharing your feedback. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. Please contact us at service@eproselect.com or call our team at 877-858-3776. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.
