Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries

Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for

ePro Select Cordless Vacuum with 2 Removable Batteries

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3.9 out of 5 stars

stars1,075 ratings586 reviews

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Showing 171-180 of 586 reviews

Dec 22, 2023

Realtor Mike

1 out of 5 stars review

Verified Purchase

Disappointing

On hard surface floors this works fine. On carpet it's awful. The head is super-light. It does not pick up all that well from carpet. It does not have a charging connection when hung up. You have to remove the battery and connect to an AC outlet.

Helpful?

reply from Epro Team

Mike, Thank you for sharing your feedback. We apologize that you are disappointed in your unit. We would like the opportunity to investigate your feedback further and apologize for the issue you are having as you shouldn't have to remove the battery to connect to a wall outlet. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Denise

Dec 21, 2023

5 out of 5 stars review

Verified Purchase

Happy Customer

Easy-to-use, lightweight, and the light is a huge plus. It has 3 settings. The battery runs our fast but you do have enough time to vacuum a pretty large area. I am very pleased and happy with this purchase.

Helpful?

reply from Epro Team

Thank you for taking the time to share your great review! We are glad to hear that you are pleased with your vacuum. Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can find them at https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid=plp_product_1 Denise

Jan 2, 2024

Mary G

5 out of 5 stars review

Verified Purchase

Great for carpet and steps

This is a great product. Does the job. Battery last as describes, would think about getting another battery. Was a great deal, purchased on Black Friday

Helpful?

reply from Epro Team

Mary, Thank you so much for taking the time to leave a great review! We appreciate your business and am glad to hear that you are happy with your vacuum and that your satisfaction has been met. If you would like to purchase an additional battery, they are available at https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid=plp_product_3 Denise

Jan 30, 2024

Seun

5 out of 5 stars review

My goto vacuum everyday

I Love my pink vacuum cleaner, it suction is powerful on hardwood floor and on the carpet. Am able to reach under my beds without pulling a cable cord and it swerves easily. My daughter loves to vacuum on Saturdays with this.

Incentivized Review

Helpful?

reply from Epro Team

Hello, this is Denise with customer service. Thank you so much for taking the time to share your positive experience with us! We are glad to hear that you and your daughter are enjoying your vacuum. Your feedback is valued and serves as motivation for us to continue delivering the best products and service!

Jul 12, 2024

DayLee

5 out of 5 stars review

Very powerful

This vacuum rocks! It is very sleek and lightweight. I have the white one and it’s very pretty. It has 3 different power levels, and it came with a bonus battery that lasts for up to an hour for your cordless jobs.

Incentivized Review

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

Nov 13, 2023

J Bowers

3 out of 5 stars review

Verified Purchase

It's okay for hard surfaces

Could use more power and as stated in the specs the battery will drain in 10 minutes on high power mode. Works decently on hard surfaces but is useless on carpet. I will stick with the Bissell Air Ram.

Helpful?

reply from Epro Team

Dear Customer, We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. Sincerely, Customer Service

Jan 4, 2024

Stoddard

5 out of 5 stars review

Verified Purchase

Vacuum review

Came with a bunch of attachments. As well as a nice mounting bracket for the wall. This vacuum is great for little jobs like hardwood floors or small rooms. The motorized floor brush works very well.

Helpful?

reply from Epro Team

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. Crystal

Oct 6, 2024

5 out of 5 stars review

Verified Purchase

Easy to use

Lightweight and easy to use. Picks up very well. Looks like I have swept up an entire dog when I empty the canister. No other vac I've used has done so well picking up pet hair!

Helpful?

reply from Epro Team

Hello, this is Crystal with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

Dec 20, 2023

1goodnana

2 out of 5 stars review

Verified Purchase

Awkward

The top section is too heavy for me. The lower section keeps breaking down (only should do so if needed to vacuum under furniture. I plan to return this.

Helpful?

reply from Epro Team

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. If we can be of assistance, please email service@eproselect.com or call us at 1-888-858-9100. Denise

Jan 2, 2024

Ivette E

3 out of 5 stars review

Verified Purchase

Good for the price but not close to great.

Good for the price but not close to great, the suction is average and the battery dies rather quick. If you have a quick pick up then it should be no issue.

Helpful?

reply from Epro Team

Ivette, We’re so sorry that your experience did not match your expectations. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins pending speed and attachments. Please contact us at service@eproselect.com to try to troubleshoot it further for you. Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. Our model features a detachable battery that can be interchanged with another battery pack sold separately, recommended for larger homes and frequent cleaning. You can purchase them with the following link https://www.samsclub.com/p/epro-select-25-9v-2500mah-rechargeable-battery-pack/P990325365?xid=plp_product_3 Denise