Dear Nancy, <br />Thank you for your review. We are glad you are satisfied with the weight and suction for your LVT floors. We would suggest using higher suction on your area rug and we feel you will be 100% satisfied. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.<br />Sincerely, <br />Customer Support

Dear Eric, <br />We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. <br />Customer Service

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. <br /> All of our products come with a one-year warranty, and we are here and ready to help! Please reach out to service&#64;eproselect.com or call us at 1-888-858-9100.

Hello, this is Denise with customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. We are pleased to hear that you love the attachments and that it is performing well with picking up the dog hair!

Dear Kathy, <br />We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met. <br />Customer Service

Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.<br />Denise

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again. <br />Crystal

Hello, this is Crystal with customer service. Thank you for taking the time to share your feedback. We are sorry that your experience was not as expected. We suggest only using the flexible, bending adapter when you need to reach under furniture. It&#39;s meant to help get under tight areas, but for vacuuming open areas we suggest only using the motorized floor head. Please contact us at service&#64;eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance.

We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met and that we have now made vacuuming fun for you! <br />Denise

Hello, this is Denise with customer service. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. If we can be of assistance, please email service&#64;eproselect.com or call us at 1-888-858-9100.