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Customer reviews for ePro Select Cordless Vacuum with 2 Removable Batteries for
ePro Select Cordless Vacuum with 2 Removable Batteries
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3.9 out of 5 stars
stars
977 ratings515 reviews
  1. 5 stars51% (496)
  2. 4 stars19% (184)
  3. 3 stars11% (112)
  4. 2 stars7% (65)
  5. 1 star12% (120)

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Showing 131-140 of 515 reviews
Oct 28, 2023
Reviewer name: Cheryl11
1 out of 5 stars
1 out of 5 stars review

Very short battery life

I bought this a couple of weeks ago, and have used it twice. I charged it 24 hours or more each time. I have all hard floors, and on high as stated in the section on battery charging, you have 10 minutes to get as much dirt up as you can before the battery dies. If you want this for short jobs and you are willing to pay $150-$250 depending on the sale price, this will satisfy you. You can literally watch the battery life counting down in real time. I want to vacuum for about 45 minutes, so this will be going back to the store. Since this is overall rating, the package actually arrived early in good condition, so no complaints there.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Dear Lina, We’re so sorry that your experience did not match your expectations with the battery. This is on us and appreciate you bringing this to our attention. We would like to make things right if you would email service@eproselect.com or call us at 1-888-858-9100 and we will work with you to resolve any issues. Sincerely, Customer Service

Apr 29, 2024
Reviewer name: Alice10
1 out of 5 stars
1 out of 5 stars review

Very Disappointed. Waste of Money!

Bought this product in November 2023. Initially thought it would serve my purpose for relatively quick and easy us without having to buy a more costly stick vacuum. Very disappointed. The suction is quite minimal on the regular setting, and only a tad better on the higher setting. The battery life is short-lived on the higher setting, but it does display how much battery use time is left . It’s also loud on the higher setting. Now, it barely picks up on either setting.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise from customer service. Thank you for leaving a review. We would like the opportunity to investigate your feedback further. If you would please contact us at service@eproselect.com or call our team at 1-888-858-9100, we would appreciate it. We’ll work with you to resolve any issues as quickly as possible.

Jan 27, 2024
Reviewer name: LPW
2 out of 5 stars
2 out of 5 stars review

Stopped working

I would not recommend this vacuum. It stopped picking up dirt 63 days after I bought it. It never really worked on my carpeted areas and was ok on my hardwood and tile. Unfortunately, I could not return it because it was past the 60-day return. I am very unhappy that I had to purchase another vacuum.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We do have a one-year manufacturer's warranty and would like to work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you. Denise

Apr 27, 2025
Reviewer name: Shankadelic
5 out of 5 stars
5 out of 5 stars review

Cheap cordless vacuum

I honestly dont know what issue the 1 and 2 star reviewers have with this vacuum. We have never had a cordless vacuum before. We had a toddler and gave birth to twins. My fiance had postpartum depresion very badly, plugging in a bulky vacuum weighed her down. This cheap 80 dollar vacuum has made her and my life mush easier. A quick sweep and our house is visibly much cleaner. She typically uses the 2nd of 4 settings. Which lasts morebthan long enough. Not the largest house but over 1200 sq ft. Dont let the negative reviews deter you if your looking for a handy cordless vacuum to do quick cleanings with. As long as your not expecting 400$ dyson standards.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

This is Crystal from customer service. We are so grateful for your kind words. Thanks for sharing your review. We are glad to hear that your experience and satisfaction has been met.

Apr 9, 2025
Reviewer name: Bonnie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Review

It doesnt really have any suction at all

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are sorry to learn that you are not having a 5-star experience with your vacuum. We would value the opportunity to ensure that your unit is performing as designed and address any issues you are having. All of our products come with a one-year warranty and we are here and ready to help! Please contact us at service@eproselect.com or call us at our new toll-free number 877-858-3776.

Apr 29, 2024
Reviewer name: Kimberly
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth the hype

Nice accessories but battery lasts no longer than 10 mins

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Crystal from customer service. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please email us at service@eproselect.com or call us at 1-888-858-9100 so that we can resolve the issue promptly.

Apr 10, 2024
Reviewer name: Swebb
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

If lite house work it’s fine.

The battery is not as strong as I had hoped on high speed it on last 10 minutes.

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. We are very sorry that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Thank you.

May 8, 2024
Reviewer name: Phyllis
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Returned item

Vacuum would not hold a charge

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Hello, this is Denise with customer service. Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. If we can be of assistance, please email service@eproselect.com or call us at 1-888-858-9100.

Apr 13, 2024
Reviewer name: Sue
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Charge

The unit shuts off around 45% charge, when you are using it. Why does it not go further?

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Sue, Thank you for sharing your feedback. We would like the opportunity to investigate your feedback further and apologize for the issue you are having. The unit does come with a one year warranty and we will be happy to start that process for you. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Denise

Jan 29, 2024
Reviewer name: TONY
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

U

Battery quit charging after the first use

Helpful?5T0F8I9Z48JM13597917356
reply from Epro Team

Tony, Thank you for leaving a review. We apologize that your experience did not match your expectations. After reviewing your situation, we would like to send you a second replacement battery at no charge to you. Each battery is lab-tested fully charged after 3.5 hours with run times of 10-60 mins depending on the speed and attachments that are being used. Run times may vary, but typically a full charge will last 45-60 minutes on the lower setting recommended for floors and handheld use, 25 minutes on medium and up to 10 minutes on the turbo setting. The type of floor surface and accessory tools can also impact run time. Please contact us at service@eproselect.com or call our team at 1-888-858-9100. We’ll work with you to resolve any issues as quickly as possible. We would love to make things right if you give us another chance. Denise