[This review was collected as part of a promotion.] Everything about this washer is amazing. The only issue is some loads aren’t spun correctly in the end which results with an error message which happens a little too often for my liking. I’ll press resume and the time will increase but results are the same so I’m just wasting water and time. Rinse & spin function doesn’t always work correctly too.

[This review was collected as part of a promotion.] The best feature about this washer is how quiet it is. I also love the large capacity tub, making it easy to wash comforters and large bedding items. I thought the slightly-sloped lid would be a negative, but I am still able to put folded laundry on it. I like the sleek look and that the top is dark but can be seen through, helpful during a wash cycle. I highly recommend this washer. I am very pleased.

Purchased this washer back in 2020. We go it for a discount at a Sears Appliance store. The machine worked fine for a while. Now the machine has a problem once it gets to the spin cycle. The machine will show an UR code which means it will fill with water to re-balance the clothes. It will do this 3x and if the clothes still isn't leveled, it will show an UB code where the clothes will physically need to be rearranged in the drum. I had to rearrange my clothes over 10x sometimes this goes into the next day because I give up. The machine doesn't have any mechanical issues etc- I ran all the troubleshooting to make sure. It just doesn't perform well down the line. I do not overpack the washer, the floor is leveled, and still when it gets to the spin cycle, it makes the banging noises and I have to intervene. I even went as far as removing the clothes and positioning them evenly in the drum and still it shows a UR code that ultimately goes to a UB code. DO NOT BUY! This washer will not last past 5 years- especially if you have a family where washing clothes may occur about 3x a week.

[This review was collected as part of a promotion.] I have highly enjoyed my experience of ownership of my washer and dryer combo. Has made my life so much easier. With them being connected to my phone I can remind my kids that their laundry is done while I'm at work.

[This review was collected as part of a promotion.] Best dryer i ever owned....but get it wit the agitator I had a kemore dryer wit one and it was splendid but it give up on me after 26yrs....Not bad!!....Had it for 25yrs...So this samsung dryer replace it and it doing as good or better than my previous dryer...Good investment i made!!

Here is a review that is not “incentivized.” I would rate this a 0 if I could because this washing machine is a piece of garbage. A load HALF of what my whirlpool could handle would make this machine become unbalanced and make the basket thrash around the sides of the machine. Now you would think the unbalanced error code would pop up and the machine would stop so you can go manually fix it (which shouldn’t be needed in the first place). Nope! Instead the machine will add additional time to the cycle, re-add water, and try to rebalance itself (unsuccessfully) several times. I have done 20+ washes with this machine and NEVER has it ever been able to successfully rebalance. So whenever I do a load that is not small (few tshirts and shorts) I need to time the machine so I can be there immediately to rebalance it myself so it won’t waste any more water and electricity. Now maybe your machine will be okay in the short term, but the question is how long it will last. Look for actual reviews here and other places and you’ll see that the impressive average rating and the glorified reviews are nothing but a facade. As soon as I am able to I will get rid of this garbage. Not passing it on to family, friends, or even acquaintances for the matter as I don’t want them to deal with the immense headache that I have trying to do something as simple as doing my laundry. Edit: gave design a 3 because it looks fine and better than my old washer, but I have to say I would much rather an appliance work properly than look good!

[This review was collected as part of a promotion.] I like the product so far. I'd like to have a " heat the water for a child's bedding" setting. The rest is great. I like the jingles, but the children do not. Easy to use. The lid is slower than expected. I like the concept. The rebalance feature is spot on. I think this is better with the app, but that's not practical. Maybe it needs its own screen. Cleans very well. Towels feel better in hard water. More compact than the other larger tubs, yet roomy. Recommended by the delivery guy too. Overall, I'd buy a set next time, because it looks nice too.

[This review was collected as part of a promotion.] When I did the first load of laundry in this bad boy, I was amazed! Once you download the SmartThings app, you can utilize the "laundry recipe" function--you tell the machine via app what type of clothes you are washing, how soiled they are, and if they are colors or whites. From there, the app gives you a couple different "recipes" to choose from that best matches what you have in the washer and away you go! It even sends your phone a notification when the load is complete. It also has something called Vibration Reduction Technology--the washer is so quiet you can barely hear it running. The drum of the machine is huge! I was able to fit a comforter with ease and with still room to spare. The drum itself on the inside is beautiful and shiny. There is a self-clean option you can also use, but I haven't made it that far yet! I know I'll never have to go to the laundromat again to wash heavy bedding because this machine handles it. Get it!

[This review was collected as part of a promotion.] Brushed black Samsung washer with smart features is very nice! I like the built in water faucet. The slow closing, glass lid allows you to see inside. I wish it was like the prior model that starts with your previous settings. This model always starts with hot water. Cycles too long.

[This review was collected as part of a promotion.] This is day one with my new Samsung washer. I have to start out by saying the instructions could have been better on how to use my new washer. There was a lot of what not to do in the book but the actual specifics on how everything worked could have been clearer. Once I worked my way through what the actual process was we were off and running. Yes this wash does take longer to complete a load if laundry but it uses less water and cleans better than my old agitator washing machine. It is very quiet which is lovely. I highly recommend this washer and it's dryer mate. Definitely worth the money.