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Customer reviews for Samsung 5.2 cu. ft. Top Load Washer with Super Speed Wash for
Samsung 5.2 cu. ft. Top Load Washer with Super Speed Wash
4.7 out of 5 stars
stars
663 ratings663 reviews
  1. 5 stars81% (536)
  2. 4 stars14% (90)
  3. 3 stars2% (11)
  4. 2 stars1% (4)
  5. 1 star3% (22)

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Showing 301-310 of 663 reviews
Aug 30, 2025
Reviewer name: choice865
5 out of 5 stars
5 out of 5 stars review

Great looking unit

[This review was collected as part of a promotion.] Very nice looking unit and of course we have the matching set ! One of the things we looked for was the over all height of the unit , we wanted it to shield the drain and the hot and cold values and with the height of the machine it worked perfect and gave us the look we were looking for

Review from Samsung US
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Aug 19, 2025
Reviewer name: Erik
5 out of 5 stars
5 out of 5 stars review

Big upgrade

[This review was collected as part of a promotion.] We've been using this Samsung washer for a few weeks now, and it's a huge step up. The first thing that hit me was the sheer size of the drum—we can finally wash our comforters without feeling like we're stuffing them in. The Super Speed Wash is a game-changer; it gets our daily clothes done so fast, which is perfect for our busy schedule. ​I'm a big fan of the soft-close lid, which is a small detail but a nice touch. The one minor thing is that the drum is pretty deep, so if you're on the shorter side, you might have to stand on your toes to get those last socks out. But that’s a small price to pay for being able to do fewer loads of laundry. Overall, it's a great machine that’s been making laundry day way less of a chore.

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Jul 24, 2024
Reviewer name: Abeardad
5 out of 5 stars
5 out of 5 stars review

Connectivity is my favorite feature

[This review was collected as part of a promotion.] I have highly enjoyed my experience of ownership of my washer and dryer combo. Has made my life so much easier. With them being connected to my phone I can remind my kids that their laundry is done while I'm at work.

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Mar 2, 2025
Reviewer name: MissOldWasher
2 out of 5 stars
2 out of 5 stars review

Hate it

I hate this machine. We’ve had it for a little over four years and there have been issues on top of issues. It leaves a weird residue on dark clothing no matter what soap we try. It becomes unbalanced easily and every time we adjust the load it continues to add 20 minutes to the spin cycle resulting in over THREE HOURS for one load

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
reply from SEA Care

Hello there, We understand your disappointment when your laundry goes unbalanced and dark clothes have stains. Allow us to help. Here’s a guide with tips and tricks to ensure your laundry comes out clean when using your washer. Please select from the options provided to find the stain corresponding to your issue. If prompted, kindly click on the highlighted word. Clothes are not clean after washing in Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01108627/ We recommend checking the resources below for steps if the washer goes unbalanced. Please follow the link and hyperlinks and watch the instructional video. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148531809) to help our team pull up your information. Have a great day. ^Camille

Sep 4, 2025
Reviewer name: Melissa
4 out of 5 stars
4 out of 5 stars review

So far, so good

[This review was collected as part of a promotion.] We were looking for a reliable machine with smart features and this one seems to fit the bill. I love that the app shows me what the machine is doing, how much time is left and alerts me when the wash is complete. We just received it yesterday, so not much other feedback just yet.

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
Mar 18, 2024
Reviewer name: JPfeifer1
5 out of 5 stars
5 out of 5 stars review

Versatile without sacrificing ease.

[This review was collected as part of a promotion.] The Samsung 5.1 cu. ft. Large Capacity Smart Top Load Washer is basically everything I wanted in my household, or any household for that matter. The large capacity is great, no more trips to a launderer for doing those queen or king size bedding washes, but if you are doing a small load it can do that too without wasting water. The load selection is basically a no brainer, it's extremely intuitive and all indicated plainly on the panel. From large load, deep fill to small quick wash it has everything you need. Silence is golden. While obviously not silent, the unit is impressively quiet in every phase of washing - at least compared to all previous units. Spin cycle and drain is probably the most noisy, but I can barely hear it through one interior door, and it's completely unnoticeable in the washroom from the main floor. The vibration reduction works exactly as it should. Oh, and the soft close lid on the unit, added bonus, just give it a bump to close and it gently and silently closes - love that. SmartThings, yes. Smart and easy! This was probably the easiest set up ever. Once the unit was installed and plugged in doing a test fill, my phone having already had the smart things app installed, detected the potential new unit and asked if I wanted to add an appliance. Clicked yes, prompted to scan the QR code on the front of the washer, and it did the rest. Connected and ready to give me notice when a load was done in less than 2 minutes! I wanted a washer large enough to handle big family sized loads, or bedding, but flexible enough to also do a quick wash without taking forever and using excessive water. This hit the mark perfectly. I'm genuinely pleased with the washer and would not hesitate to recommend it!

Review from The Insiders
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Mar 26, 2024
Reviewer name: Pmr1278
5 out of 5 stars
5 out of 5 stars review

Where has this washer been all my life?

[This review was collected as part of a promotion.] I have one word for you: WOW!! That's how I felt when I did my first load of laundry in the Samsung 5.2 cu. ft. Smart Top Load Washer! I downloaded the SmartThings app, and away I went! I do want to say you don't need to use the app to do your laundry, but it is pretty awesome if you do! You can pick a setting called "laundry recipe" on the app. From there, you tell the washer what type of clothes your are washing, how soiled they are, etc. It gives you an option or two suggesting the best way to wash those particular clothes--and you can literally start the washer from your phone! Th washer has a BIG drum, so you can fit large comforters in there. My dog had an accident on our comforter the second night we had the washer and I was amazed at how easy it fit in for washing! I will say, the drum is deep. A couple of the loads I had to get on the tips of my toes to grab a couple socks that were way down there! The washer is super quiet which is great. It also has a soft-close lid so it won't slam down if you let go! Once the laundry load is complete, the SmartThings App sends an alert to your phone telling you it's done! I am so happy with this product!

Review from The Insiders
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Aug 12, 2025
Reviewer name: luv2shop
5 out of 5 stars
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] At first it seemed confusing to use but in the end don’t over think it. Love it so much more than my old washer and it has so many features. My clothes have never been this clean before absolutely recommend

Review from Samsung US
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Aug 19, 2025
Reviewer name: NewIsNotBetter
1 out of 5 stars
1 out of 5 stars review

0/5

Here is a review that is not “incentivized.” I would rate this a 0 if I could because this washing machine is a piece of garbage. A load HALF of what my whirlpool could handle would make this machine become unbalanced and make the basket thrash around the sides of the machine. Now you would think the unbalanced error code would pop up and the machine would stop so you can go manually fix it (which shouldn’t be needed in the first place). Nope! Instead the machine will add additional time to the cycle, re-add water, and try to rebalance itself (unsuccessfully) several times. I have done 20+ washes with this machine and NEVER has it ever been able to successfully rebalance. So whenever I do a load that is not small (few tshirts and shorts) I need to time the machine so I can be there immediately to rebalance it myself so it won’t waste any more water and electricity. Now maybe your machine will be okay in the short term, but the question is how long it will last. Look for actual reviews here and other places and you’ll see that the impressive average rating and the glorified reviews are nothing but a facade. As soon as I am able to I will get rid of this garbage. Not passing it on to family, friends, or even acquaintances for the matter as I don’t want them to deal with the immense headache that I have trying to do something as simple as doing my laundry. Edit: gave design a 3 because it looks fine and better than my old washer, but I have to say I would much rather an appliance work properly than look good!

Review from Samsung US
Helpful?62G192YDLRSJ13597667202
reply from Samsung Care

Hello, We understand the inconvenience of dealing with an unbalanced washer. Let us help. Below is a link to troubleshooting a shaking washer. It offers additional resources on laundry load size, washer cycles, settings, and features. A helpful video guide, which you can watch from beginning to end, is also attached. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016 We have also provided the user manual for your model. Refer to page 58 for additional actions to take when the washer vibrates excessively. https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf Should you need further assistance, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1150421190 to help our team pull up your information when you message us. Thank you. -Angelica

Aug 12, 2025
Reviewer name: RonaM
4 out of 5 stars
4 out of 5 stars review

Not sure yet ?????

Not sure if I like the no agitator. I don’t think clothes get as clean as with an agitator. Like the quick wash is great at 28 mins but is it getting my clothes clean. I’m going to have to put some stains on things and wash and see. If you use the deep wash I’m sure they get clean but it’s also like a 1:30 mins to wash. I’m not too computer/tech savy either so learning how to use this was a 3 day event. Once somebody walked me through it I was good, but I didn’t think I was gonna be able to use it for a while… what are others thoughts on the cleanliness of your clothes?

Review from Samsung US
Helpful?62G192YDLRSJ13597667202