Skip to Main Content
Sams Club
Sams Club
Customer reviews for Backyard Discovery 14' x 10' Delray Cedar Pergola with PowerPort for
Backyard Discovery 14' x 10' Delray Cedar Pergola with PowerPort
4.8 out of 5 stars
stars222 ratings184 reviews
  1. 5 stars89% (198)
  2. 4 stars6% (13)
  3. 3 stars0% (1)
  4. 2 stars0% (1)
  5. 1 star4% (9)

Member photos

  • +125 images
Sort by |
Showing 31-40 of 184 reviews
Feb 18, 2023
adri
5 out of 5 stars review

amazing

I am very happy with my purchase. I bought this pergola for my parents anniversary gift. It took us approximately five hours to assemble everything.in my opinion, the instructions that were provided to assemble The Pergola was very easy to understand. I highly recommend this product.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

We’d like to thank you again for taking the time to write this review of our Pergola All feedback is highly appreciated, as it enables us here at Backyard Discovery to further develop our products and services.

May 14, 2023
misshlh
5 out of 5 stars review

Delray pergola

Okay so this is a great product for a great price but there are a few things I want to say. This is not a novice DIY project. There are several steps that require multiple people, the hardest being the end when you put the assembled structure into the footings. You should have a good drill with multiple bits. Also two ladders and a long level. The most challenging step was bolting the footings into concrete. The bolts provided are junk. We had to go to Home Depot to purchase good quality concrete bolts. All of that being said, the finished product is strong and beautiful. A custom cedar pergola of this size would have cost six or seven times more, so it’s definitely worth it. Just make sure you have some help, the right materials, and purchase some good concrete bolts.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

Thank you for your review! We appreciate your feedback, and are glad that you are loving your new Delray Pergola and are sure it's a wonderful new addition to your backyard!

May 15, 2023
Lex
1 out of 5 stars review

Not meant for Vegas

purchased one for our clients and had quite a few damaged pieces, cracked post, which customer service replaced right away, then we bought one for our rental house in april, had a few broken / cracked pieces in the box which again they replaced right away and now a month later now the two main beams are cracked from left to right even though we sealed it with penetrating sealer, quite a few other cracks. I know we have no humidity here in Nevada but the quality of the wood definitely is on the cheap side.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

Thank you for your review! We apologize for the issues that you're having and are happy to get you taken care of! Please call us at 800.856.4445 or email us at customerserv@backyarddiscovery.com.

Feb 23, 2023
Nilda
4 out of 5 stars review

Verified Purchase

Pretty good

I'm happy with it. It's the right size. Quality is not the best but good for the price.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

We aim for 100%, 5-star satisfaction and apologize that your experience was less than perfect. Not to worry as your Delray Pergola does comes with a warranty and we will work with you to get any parts sent out your way. I would encourage you to contact our customer advocate at 800-856-4445. We are here from 8am -6pm CST, 7 days a week.

Mar 12, 2023
Susie
5 out of 5 stars review

Verified Purchase

Love It

Love this pergola. Thankfully my son had a pickup to bring it home and was so kind to put it together.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

Thank you for your 5-star review.

Apr 29, 2023
Daryl and Debbie
5 out of 5 stars review

Verified Purchase

Pergola

Great structure. 2 of us put together. Had 3 rd person to come and hold structure to get together. We put all pieces together first. Made it easier.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

Thank you for your 5-star review.

Apr 12, 2024
Anonymous
5 out of 5 stars review

Love this Pergola

Love this Pergola at $999 but after buying it a month ago Sam’s drop the price by $200. Of course we went got the refund. So for the price of $799 you can’t beat it. We had 3 people putting it up and it took them 4 hours.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

Appreciate the time in writing this review! Always a pleasure to hear of this kind of satisfaction!

Sep 6, 2023
Caribbean vibe
5 out of 5 stars review

Perfect shade area for my backyard

I brought my pergola at Sam’s club Melbourne in 2021 went thru 2 hurricanes and it look brand new. In fact, it was a floor model. Take care of your stuff people and it will last a little. Just saying.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

Thank you for your 5 star review! We're so glad that you're loving your pergola and so happy to hear that it has survived such extreme weather and you're still able to enjoy it!

Feb 10, 2024
Clovis
5 out of 5 stars review

Great Outdoor Addition

Just purchased this. Assembly was fairly easy. It looks great! I would recommend this . It will make a wonderful addition to your outdoor experience!!

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

That is great to hear! Thank you for the review and we hope you enjoy your new pergola!

May 4, 2023
Suntoss
5 out of 5 stars review

Verified Purchase

Excellent Quality

Nice and sturdy materials.

Helpful?5T6E78P4XL1J13597071488
reply from BYDSales

Thank you for your 5-star review.