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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
402 ratings340 reviews
  1. 5 stars75% (301)
  2. 4 stars8% (32)
  3. 3 stars3% (13)
  4. 2 stars3% (13)
  5. 1 star11% (43)
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Showing 81-90 of 340 reviews
May 28, 2026
Reviewer name: WiDZ
1 out of 5 stars
1 out of 5 stars review

Tough luck

I bought this 8 months ago and it is already broken which is hugely disappointing. We use it maybe 5x per week and refill with filtered water. There was potential with the machine but having it breakdown so quickly on us is a major flag.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi there, Thank you for taking the time to share this feedback with us. We understand how disappointing it is for your Ninja Single‑Serve Coffee Maker to stop working after only eight months, especially with regular use and proper care. Please click the link below to try our self‑troubleshooting steps and follow the instructions provided. If troubleshooting is unsuccessful, one of our agents will reach out to continue assisting you. https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide Kind regards, Ninja Kitchen

May 21, 2026
Reviewer name: YesseniaS
5 out of 5 stars
5 out of 5 stars review

Make great coffee

This ninja coffee maker has great materials. Has great features like a frother. Offers a great volume in the coffee. Has great safety features and easy cleaning.

Review from influenster.com
Helpful?1P669HQB6A7513596852557
Mar 30, 2026
Reviewer name: Surelea
5 out of 5 stars
5 out of 5 stars review

Will buy again

Bought about 1 yr ago. Still brewing well. Can't say that about another popular brand I was replacing yearly in spite of routine cleaning with “kits” sold by maker . Very happy with purchase. Generally very pleased with Ninja brand and support !

Review from sharkninja.com
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May 26, 2026
Reviewer name: NovaE
5 out of 5 stars
5 out of 5 stars review

incredible brewing power, sleek materials, and effortless cleanup

i's so impressed with the overall performance and the power of this compact machine, it brews a perfect cup every single time. The material feel sturdy and build to last, not cheap or flimsy.

Review from influenster.com
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Feb 25, 2026
Reviewer name: Ax4c
5 out of 5 stars
5 out of 5 stars review

Perfect!

Purchased for a friend that was having issues with her keurig - best swap ever! Shes obsessed and cant stop talking about how much more flavorful her coffee is & she uses it consistently

Review from sharkninja.com
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Mar 13, 2026
Reviewer name: lindylou
5 out of 5 stars
5 out of 5 stars review

LOVE MY NINJA

There is nothing better than NINJA products. This coffee maker is easy to use and sleek looking. I've given up on keurig machines constantly jamming and breaking and will stick with Ninja in the future

Review from sharkninja.com
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Jan 22, 2026
Reviewer name: Mom6
3 out of 5 stars
3 out of 5 stars review

Convenient machine, but coffee is weak

I received this as a gift to replace my Keurig. My Keurig was breaking every year, so I thought it was time to try something new. I love the slim size, the easy options for pods and grounds, the onboard frother, and the fact that everything is in one place. I was attracted to all of the various drink options as well. That being said, my coffee just isn't as good - especially with the pods, which is what I use most often. Even on the “rich” setting, my coffee is weak. I'm attaching a photo of a “rich” brew. It's disappointing and I'll probably pull my old machine back out until it does break and then return to this one in the meantime

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re extremely unhappy to hear that your Ninja coffee just isn’t tasting as good as expected. Even on the Rich setting, it’s disappointing that your brew still comes out weak. We understand how frustrating this must be, and we want to help resolve this for you. We really appreciate you sharing what you do love about the unit like its slim design, the convenient options for both pods and grounds, the onboard frother, and how everything is neatly integrated in one place. The variety of drink options is a major highlight for many customers as well, and your feedback is invaluable. Please know that we’ll be sharing your experience with the relevant teams internally, so we can continue improving our products. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide. If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Ninja Kitchen NA.

Nov 9, 2025
Reviewer name: koconnor
1 out of 5 stars
1 out of 5 stars review

Stay away from this one.

I purchased this a few months ago. I have had nothing but trouble. It spits grounds in my coffee all the time. I am forced to use the grounds function and cut open my pods so that I don't get the grounds in my coffee. Even then its extremely sloppy and the water keeps dripping well after it shuts off. Not happy at all

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hello Koconnor, Thank you for taking the time to leave a review. We're really sorry to hear about the difficulties you've experienced. That’s certainly not the level of performance we strive to deliver. We understand how frustrating it must be to deal with coffee grounds and persistent dripping. Your feedback is incredibly valuable, and we’d appreciate the opportunity to make things right. We kindly invite you to reach out to our team via phone at for further 1-800-365-0135 assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Dec 9, 2025
Reviewer name: Madison
5 out of 5 stars
5 out of 5 stars review

Best Machine Out There!

I spent a lot of time searching for a machine that could handle both pods and grounds, knowing that my household enjoys certain flavors in each style. This product is everything I hoped for. The water reservoir is easy to refill and settles into place with a satisfying click, the digital display is clear and sleek, and the coffee brews perfectly hot. I have recently started experimenting with the milk frother and love how easy the whisk is to clean.

Review from sharkninja.com
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Dec 31, 2025
Reviewer name: Shelly_116
4 out of 5 stars
4 out of 5 stars review

We just received this as a Christmas gift. The iced coffee option is fantastic and I love how everything stores on-board. Rhe coffee has a little better flavor than from my Keurig as it seems to flow through slower, giving it time to steep a little. The only complaint we have so far is that it does not make the correct amount of coffee chosen......ex. if I pick 12 ounces, I only get 10.

Review from sharkninja.com
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