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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
317 ratings298 reviews
  1. 5 stars73% (232)
  2. 4 stars9% (30)
  3. 3 stars3% (10)
  4. 2 stars3% (11)
  5. 1 star11% (34)
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Showing 1-10 of 298 reviews
Aug 10, 2024
Judy Lynn
5 out of 5 stars review

Verified Purchase

ABSOLUTELY the BEST coffee maker EVER!

This is by far the BEST K-cup coffee maker we have EVER owned! We LOVE it! Takes up hardly any room on our counter...easy to fill...very quiet and extremely fast. We have the option of grinding our own beans when we want and so easy to exchange the metal filter basket with the K-cup holder and its stored right on the side of the pot along with a measureing spoon. It also has a easy to use frother attached to it that you just swing out when you need it. It makes any size coffe you want and has choices of brew strength. AND it makes the BEST ice coffee and its Perfect! After 15 years of buying Keurigs and having them leak and crack and not last we decided to try this Ninja and are so pleased. We also bought one for our cabin and am now ordering a 3rd on for our motorhome. It is a JOY to make coffee now!

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Sep 22, 2024
Corrina
5 out of 5 stars review

Verified Purchase

Fantastic coffee machine

I just love this coffee machine. It uses the Kcup and coffee grinds. which I think is absolutely great. It has everything you need in its place in the machine itself. It has its own frother and a hidden spot with a filter basket for the grinds, so you do not need to buy additional filters along with a scoop for the coffee. I have had Keirug machines but this far exceeds them. 5 different size options and strength. I am a coffee drinker and this is it.....I bought one for my nephew too.

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Aug 22, 2024
SUBVET
5 out of 5 stars review

Verified Purchase

GREAT

This review is based on having the item for one month. This coffee maker has several features that stand out. 1. Large water cylinder 2. Can use K-cups or coffee grounds. 3. Easy to clean. 4. Makes a hot cup of coffee. 5. Can make a large coffee for a travel mug. 6. Good selling price.

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Jul 14, 2026
Cathie
5 out of 5 stars review

Verified Purchase

Ninja coffee maker

This coffe maker is excellent! Its sleek andholds a lot of eater. The coffe come out delicious!

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Jul 3, 2024
Diane
5 out of 5 stars review

Verified Purchase

Ninja coffee maker

I gave this to my father for Father’s Day. It’s easy to use. Very nice that it has options like using the pods, or regular grounds of your choice. I gave him a box of Peet’s decaf pods to start off with. It’s also nice that it doesn’t take up too much space. He loves it. I would recommend it.

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Jun 12, 2026
Mike
5 out of 5 stars review

Verified Purchase

Good Coffee Maker

Excellent

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Sep 15, 2024
Pam1961
5 out of 5 stars review

Verified Purchase

Perfect for my BIL

Easy to use, compact and dependable. My BIL lives in an assisted living facility and needed something compact and easy to use. He loves it! We’ve both had Keurig in the past and they just aren’t doing the job!

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Jun 17, 2026
Curtis
4 out of 5 stars review

Verified Purchase

Nice, but getting use too..

I wish there was a way to clean the reusable filter better. The lid is attached and makes it hard to clean out.

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Jul 10, 2026
Emma
1 out of 5 stars review

Verified Purchase

Leaks With Every Use

Got this on sale for $99 which was the price for it in every other store so not much of a "deal". I like the color and size and that you can use ground coffee of pods. The built in frother is nice and I use it almost daily. However, this machine leaks water from the bottom every time i use itstarting from the very first time i used it. I have looked up reviews and tried to troubleshoot the issue but have not found a solution. I think it comes done to the design of this model and maybe the reason they are on clearance at every store. I would not recommend this specific model.

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reply from SharkNinja Product Expert

Hello Emma, thank you for your feedback. We're glad to hear you enjoy the color, size, pod and ground coffee compatibility, and built-in frother. However, we're sorry to hear you've experienced water leaking from the bottom since first use. We'd like the opportunity to learn more and help. Please contact our Customer Care team so we can further assist with this issue. Feel free to contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen

Oct 11, 2025
Megz.
1 out of 5 stars review

FIRE HAZARD!!!

Purchased this coffee maker in 2024 - needed to be replaced January 2025. This unit caused a fire in my home, destroyed almost all my belongings and killed my 6 pets. DO NOT BUY

Review from sharkninja.com
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reply from SharkNinja

Hi there, We are deeply sorry to hear about the devastating experience you’ve endured. Words cannot express how heartbroken we are to learn that a product associated with our brand may have contributed to such a tragic loss. Your safety and well-being are our highest priorities, and we take incidents like this with the utmost seriousness. Please know that we are committed to thoroughly investigating this matter. We would appreciate the opportunity to speak with you directly to understand more and to support you in any way we can. When you're ready, please reach out to our dedicated team by phone at 1-800-365-0135, so we can begin this process together. Again, we extend our deepest condolences for the loss of your pets and the impact this has had on your life. We are here for you. Sincerely, Ninja Kitchen US