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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
354 ratings320 reviews
  1. 5 stars74% (262)
  2. 4 stars9% (32)
  3. 3 stars3% (11)
  4. 2 stars3% (11)
  5. 1 star11% (38)
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Showing 1-10 of 320 reviews
Jul 25, 2026
Reviewer name: KJB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Like good old fashion tasting coffee! M

Wow! I’m impressed. Glad I found this. I feel like I’m having coffee from my grandma’s electric percolator pot.

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Aug 10, 2026
Reviewer name: PARKERSSPACE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fast, Convenient, less counter space!

This makes my coffee very fast. The heater must be much better than my Keurig. Love the large water reservoir also. It takes up very little counter space with everything attached and part of the maker including the reusable coffee basket that stores right on board also.

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Aug 8, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Oh, the Frother!

This is just the first morning using it, but I love it! The frother is amazing! I can’t use it often, but the end product was as good as any coffee shop drink. I will say it sits out about 6 inches farther from the wall than the Keurig.

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Aug 11, 2026
Reviewer name: Marie
5 out of 5 stars
5 out of 5 stars review

Makes my mornings happy

Absolutely love this coffee maker, it's so easy and convenient for making a solo cup. It produces a great cup of coffee. My favorite cup is a little too tall for the machine so I was able to find a small rack/tray to elevate it about an inch and it's perfect. The attached frother is also a great addition for turning creamer into cold foam.

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Aug 1, 2026
Reviewer name: Denny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Cup!

It fits my large coffee cups for night shift! Brews perfect and doesn’t take long to heat up. Hands down, one I’d the best coffee makers I’ve purchased in years!

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Aug 13, 2026
Reviewer name: Herbert T
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great coffee maker

I love this machine. It's compact yet has a nice size water reservoir. The versatility of pods, grounds, and the retractable frothing arm is genius. The neutral color goes with most decor.

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Jun 17, 2026
Reviewer name: Curtis
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice, but getting use too..

I wish there was a way to clean the reusable filter better. The lid is attached and makes it hard to clean out.

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Jun 22, 2026
Reviewer name: Lightning
3 out of 5 stars
3 out of 5 stars review

High altitude calibration didn't work.

Disappointed with this Ninja coffee maker. We live at 5200 ft above sea level, camp at about 8500 ft, so we are familiar with pod coffee makers needing to have high altitude setting (water boils at lower temp). This maker stated that once it was set you'd never have to reset it (not for power outage or unplugging the unit) unless you needed to for a different altitude. So I performed the calibration as instructed and all was fine for one day (approx. 6-8 pod cups and one filter basket brewed). The next day I found ALOT of grounds in my first pod cup of coffee. The unit looked fine, so I looked closer at the pod, even cutting the plastic pod. Well, the inner filter had exploded releasing coffee grounds. OK, so maybe it was faulty. No. Next pod exploded at the top spewing grounds all in the top of the unit. Maybe faulty pod again? Cleaned the coffee maker and tried a different brand. That one blew grounds all over again. Now I' m getting frustrated. Cleaned the unit, re-calibrated the high altitude setting again, but waited until the next day to brew again. The first pod cup brewed split the top seal and grounds were all over again. I don't feel this is a pod issue, but a coffee maker issue. I'm not returning it as we bought it in store and the drive is about 2 hours to the store and not worth the time or half the price of the unit in gas. I will give it to family who live at "normal" altitudes. Very disappointed in my first Ninja coffee maker purchase.

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reply from SharkNinja Product Expert

Hello there, thanks for sharing your feedback. We’re very sorry to hear about your experience and understand how frustrating this must be, especially after carefully following the high-altitude calibration process. This is certainly not the performance we expect from our products. We’d like to take a closer look into this, as what you’re describing should not be happening, even at higher elevations. Please contact our customer support team at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET, so we can further assist you and explore possible solutions. Warm Regards, Ninja Kitchen

Jul 10, 2026
Reviewer name: Emma
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Leaks With Every Use

Got this on sale for $99 which was the price for it in every other store so not much of a "deal". I like the color and size and that you can use ground coffee of pods. The built in frother is nice and I use it almost daily. However, this machine leaks water from the bottom every time i use itstarting from the very first time i used it. I have looked up reviews and tried to troubleshoot the issue but have not found a solution. I think it comes done to the design of this model and maybe the reason they are on clearance at every store. I would not recommend this specific model.

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reply from SharkNinja Product Expert

Hello Emma, thank you for your feedback. We're glad to hear you enjoy the color, size, pod and ground coffee compatibility, and built-in frother. However, we're sorry to hear you've experienced water leaking from the bottom since first use. We'd like the opportunity to learn more and help. Please contact our Customer Care team so we can further assist with this issue. Feel free to contact us at 1-800-365-0135, Monday to Friday from 9 a.m. to 9 p.m. ET, and Saturday from 9 a.m. to 6 p.m. ET. Warm Regards, Ninja Kitchen

Aug 15, 2026
Reviewer name: DD
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Made a mess and coffee full of grounds

I went through 5 pods trying to get a cup of coffee that wasn’t full of coffee grounds. And cleaning up the mess it created after each try. It was returned to the store

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