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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
317 ratings298 reviews
  1. 5 stars73% (232)
  2. 4 stars9% (30)
  3. 3 stars3% (10)
  4. 2 stars3% (11)
  5. 1 star11% (34)
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Showing 21-30 of 298 reviews
Oct 19, 2024
HawaiiHappy
5 out of 5 stars review

Verified Purchase

WOW!

Better than expected! Makes great K Cup coffee and with the option to use grounds, makes it great! The coffee results are wonderful! Only wish there was a disposable water filter that can be attached. Otherwise it’s great!

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Sep 10, 2024
AK
5 out of 5 stars review

Verified Purchase

Love it!

Love the coffee maker. We had the Ninja brew bar for 7 years and decided to a smaller model but still does everything the brew bar does. Great option if wanting something smaller and wanting pods as an option.

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Jul 17, 2026
Alysdavo
5 out of 5 stars review

Better than my dead Keurig

I have had this a month to replace a Keurig that completely crapped out after two years. So far I adore it. I have only used pods. I always pierce the pod top twice, and I have never had any mess. It works beautifully.

Review from sharkninja.com
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Jul 18, 2026
AnnP
5 out of 5 stars review

It doesn't take up a lot of space

Nothing like a piping hot cup of coffee in the morning and the ninja delivers. The slim design is perfect when there is not a lot of counter space. It is also great for ice coffee. I wish it had a bigger water reservoir.

Review from influenster.com
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Jul 7, 2026
WilmaB
5 out of 5 stars review

It is very versatile and easy to use

I love this coffee maker for the compact design, I have the option to make cold or hot coffee. The preparation time is short, easy to handle and cleans without any problem.

Review from influenster.com
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May 12, 2026
Pi2029
1 out of 5 stars review

Doesn't meet my expectations

There is a recurring issue with the coffee maker model I currently possess, which was provided as a replacement unit. The original coffee maker I purchased experienced a significant malfunction approximately six months into its use. Your team graciously provided a complimentary replacement for this unit. However, I must regrettably inform you that this second appliance has also begun to exhibit considerable operational deficiencies shortly after its deployment. Despite my diligent efforts to resolve these issues by performing all recommended troubleshooting and maintenance procedures—including comprehensive descaling and clearing of the brewing needle—the machine now consistently requires an unacceptably prolonged period, often exceeding twenty minutes, to brew a single cup of coffee. This level of operational inefficiency, coupled with the frequent and intensive maintenance protocols inherent to this particular model, renders it fundamentally incompatible with my daily routine. My professional commitments necessitate a reliable, efficient, and low-maintenance appliance. The recurring operational challenges and the extensive time commitment required for troubleshooting and upkeep are simply not practical for my lifestyle.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to share this feedback with us. We’re really devastated to hear about the continued issues you’ve experienced, especially after previously receiving a replacement unit. Having a coffee maker take such a long time to brew is understandably frustrating and certainly not the reliable experience you should expect. We completely understand how important efficiency and consistency are in a daily routine, and we’re disappointed to hear this model hasn’t met those needs for you. Your detailed feedback about the ongoing operational challenges and maintenance demands is truly appreciated and has been shared with our team. Should you wish to explore this further, our support team would be glad to review your case and discuss any available options. https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen

May 2, 2026
Jovi
5 out of 5 stars review

Excellent Coffee Maker

Excellent coffee maker. This is my first Ninja, like it a lot more than other well-known brands. Very easy to use and the attached steamer is very convenient. Love the 4 oz set-up, along with the specialty drink. Strong coffee lover!!! Price is great. Thanks Ninja!

Review from sharkninja.com
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May 20, 2026
Tish687
1 out of 5 stars review

Coffee grounds in cup

Horrible, after 4 month and predominantly use the k-cups, we always have coffee grounds at the bottom of the cup. If we brew with reusable basket it is fine, but the k-cup is much easier and less of a waste with my husband. Now I have to buy another coffee pot and I usually love Ninja products. I tried cleaning it but didn't help. A few days later it did the same thing.

Review from sharkninja.com
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reply from SharkNinja

Hi Tish, Thank you for sharing your feedback. We’re sorry to hear about the ongoing issue with coffee grounds when using K-Cups, especially since we know how important that convenience is for daily use. This does not sound like the unit is performing as intended, as K-Cups should brew cleanly without grounds in the cup. While cleaning is a great first step, the fact that the issue is continuing suggests something may not be functioning properly. We’d like to help take a closer look and get this resolved for you. Please reach out to our support team here: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

Apr 2, 2026
westy68
2 out of 5 stars review

Good maker poor support

We have had this coffee maker for since August and we use it daily. What we have noticed is a green deposit at the base of the water reservoir within the sealed unit. How can you clean this ? You cannot get to it. We also notice that spare parts for this maker are not available. Very disappointed.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thanks for taking the time to share your feedback with us. We’re sorry to hear you’re seeing green buildup inside the sealed section of your Single‑Serve Coffee Maker’s water reservoir. Since that area isn’t user‑accessible, it can’t be cleaned manually, and we understand how concerning that is, especially when you use the machine every day. We also appreciate you pointing out the difficulty in finding spare parts. We’d like to take a closer look at your unit and help explore the best next steps for you. You can reach us here: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

Jun 16, 2026
CM 808
5 out of 5 stars review

Perfect machine

I love this. Been using a keurig for years and I went thru 4 of um. But this one…I like that the coffee is hot when it dispense from machine unlike keurig it always spits out warm coffee.

Review from sharkninja.com
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