Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
402 ratings340 reviews
  1. 5 stars75% (301)
  2. 4 stars8% (32)
  3. 3 stars3% (13)
  4. 2 stars3% (13)
  5. 1 star11% (43)
Sort by |
Showing 11-20 of 340 reviews
Aug 22, 2024
Reviewer name: SUBVET
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT

This review is based on having the item for one month. This coffee maker has several features that stand out. 1. Large water cylinder 2. Can use K-cups or coffee grounds. 3. Easy to clean. 4. Makes a hot cup of coffee. 5. Can make a large coffee for a travel mug. 6. Good selling price.

Helpful?1P669HQB6A7513596852557
Aug 10, 2024
Reviewer name: Judy Lynn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

ABSOLUTELY the BEST coffee maker EVER!

This is by far the BEST K-cup coffee maker we have EVER owned! We LOVE it! Takes up hardly any room on our counter...easy to fill...very quiet and extremely fast. We have the option of grinding our own beans when we want and so easy to exchange the metal filter basket with the K-cup holder and its stored right on the side of the pot along with a measureing spoon. It also has a easy to use frother attached to it that you just swing out when you need it. It makes any size coffe you want and has choices of brew strength. AND it makes the BEST ice coffee and its Perfect! After 15 years of buying Keurigs and having them leak and crack and not last we decided to try this Ninja and are so pleased. We also bought one for our cabin and am now ordering a 3rd on for our motorhome. It is a JOY to make coffee now!

Helpful?1P669HQB6A7513596852557
Sep 22, 2024
Reviewer name: Corrina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic coffee machine

I just love this coffee machine. It uses the Kcup and coffee grinds. which I think is absolutely great. It has everything you need in its place in the machine itself. It has its own frother and a hidden spot with a filter basket for the grinds, so you do not need to buy additional filters along with a scoop for the coffee. I have had Keirug machines but this far exceeds them. 5 different size options and strength. I am a coffee drinker and this is it.....I bought one for my nephew too.

Helpful?1P669HQB6A7513596852557
Aug 8, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Oh, the Frother!

This is just the first morning using it, but I love it! The frother is amazing! I can’t use it often, but the end product was as good as any coffee shop drink. I will say it sits out about 6 inches farther from the wall than the Keurig.

Helpful?1P669HQB6A7513596852557
Sep 17, 2026
Reviewer name: Christel Pinkerton
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

Love it! I can't believe how much better the flavor of my coffee is now. I have another famous name brand that is lacking.

Helpful?1P669HQB6A7513596852557
Oct 11, 2025
Reviewer name: Megz.
1 out of 5 stars
1 out of 5 stars review

FIRE HAZARD!!!

Purchased this coffee maker in 2024 - needed to be replaced January 2025. This unit caused a fire in my home, destroyed almost all my belongings and killed my 6 pets. DO NOT BUY

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi there, We are deeply sorry to hear about the devastating experience you’ve endured. Words cannot express how heartbroken we are to learn that a product associated with our brand may have contributed to such a tragic loss. Your safety and well-being are our highest priorities, and we take incidents like this with the utmost seriousness. Please know that we are committed to thoroughly investigating this matter. We would appreciate the opportunity to speak with you directly to understand more and to support you in any way we can. When you're ready, please reach out to our dedicated team by phone at 1-800-365-0135, so we can begin this process together. Again, we extend our deepest condolences for the loss of your pets and the impact this has had on your life. We are here for you. Sincerely, Ninja Kitchen US

Sep 7, 2026
Reviewer name: 3rd machine
2 out of 5 stars
2 out of 5 stars review

On my 3rd machine in 6 months and while I love the machine itself it has not been reliable and the last replacement i was sent thankfully at no cost to me however was not the exact same model I paid extra for at purchase (not the same color and didn't have the larger brew options )

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi there, Thank you for sharing your experience with your Single-Serve Coffee Maker. While we're happy to hear that you love your coffee maker, we completely understand how frustrating and disappointing it must be to be on your third machine in just six months. We can also appreciate your concern that the replacement unit, while provided at no cost, was not the exact model you originally purchased. Your feedback regarding product reliability and replacement consistency is important to us, and we'll be sure to share your comments with the appropriate team. Kind regards, Ninja Kitchen

Sep 5, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Bought 2 both leaked from Sam's in NM

i've had a ninja coffee maker before that lasted me longer than I remember when it was time to replace it. I saw this one was excited unfortunately I tried two of them after the reviews listed I bought a second one after returning the first and they both leaked. Must've been a bad batch at the Sams Club where I'm at, so it may not be a problem for others.

Helpful?1P669HQB6A7513596852557
reply from SharkNinja Product Expert

Hi there,<br /><br />Thank you for your feedback. We&#39;re disappointed to hear that your Pods &amp; Grounds Specialty XL leaked, especially after you experienced the same issue with two different units. We understand how frustrating it must be to be excited about a new coffee maker and then encounter repeated problems. Please contact our Ninja Customer Service Team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Our team can provide troubleshooting assistance and help make sure your unit is working as it should.<br /><br />Kind Regards,<br />Ninja Kitchen

Sep 6, 2026
Reviewer name: LeonardoK
5 out of 5 stars
5 out of 5 stars review

Versatile

I had been searching for the perfect coffee maker for quite some time, and my girlfriend completely nailed it by gifting me the Ninja Pods and Grounds. I've been using it daily and absolutely love it! Working from home, versatility is key for me. I enjoy taking my time with a fresh cup in the morning, but during busy afternoons, I just need a quick coffee fix. Being able to step away from my computer, pop in pod, press a button and walk back a moment later to a ready cup makes my day so much easier. She got me the black version, which looks sleek and matches our kitchen decor perfectly. The capacity and set up are ideal. Normally, I'm the only coffee drinker at home, but when my mom comes over to visit, it's super easy to brew cups for both of us so we can catch up over a warm drink.

Review from influenster.com
Helpful?1P669HQB6A7513596852557
Sep 18, 2026
Reviewer name: TLBL
5 out of 5 stars
5 out of 5 stars review

Amazing coffee every single cup!

We absolutely LOVE this coffee machine! It's consistently perfect for every single cup of coffee. We love the 24 oz option for coffee. With our past coffee machines we had to make multiple cups to get the larger option. With the Ninja we get what we want with a single push of the button. You can't go wrong with this wonderful coffee machine!

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557