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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
402 ratings340 reviews
  1. 5 stars75% (301)
  2. 4 stars8% (32)
  3. 3 stars3% (13)
  4. 2 stars3% (13)
  5. 1 star11% (43)
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Showing 31-40 of 340 reviews
Aug 10, 2026
Reviewer name: JenniferC
5 out of 5 stars
5 out of 5 stars review

My morning go-to

This gets a lot of use in our house! I love having an easy way to make coffee at home, and the built in frother makes it especially convenient when I want something that feels a little more like a coffee shop drink. It's become part of my regular morning routine.

Review from influenster.com
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Aug 25, 2026
Reviewer name: RoverGurl
5 out of 5 stars
5 out of 5 stars review

So far so good.

We've owned Keurigs for years and years and years. Every few years we end up replacing it because these machines really aren't built to last any more. Our current Keurig is on its last leg so I wanted to try a different brand. Saw this Ninja awhile ago online and now we have a reason to purchase it. So far I like it. I like that the reservoir holds a good amount of water. One of the features I really like is that we can use either a K-cup or regular coffee grounds. Great design to have everything be able to be stored in the unit so it doesn't get lost. I've used the frother a few times and it seems to work really well and is super easy to take off and clean. One thing I would prefer is the opening of the top to insert the k-cup. It's a bit hard to open and I feel I'm breaking it when I close it. So far so good and glad I found it on sale!

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Aug 18, 2026
Reviewer name: Chouse70
5 out of 5 stars
5 out of 5 stars review

SLIM DESIGN, MULTI-FEATURES, & VERSATILE

The coffee maker meets all my expectations. My previous model did not have the convenient, fold-away frothing feature like the newer model. The slim design has a smaller footprint that most of my brewers, it allows for easy storage, taking up less space. Complete with a drawer for K-Cup and ground coffee adapters and an attached measuring spoon, detailing recommended amount per ounce, this coffee maker earns top marks. The versatility of the unit allows me to either use ground coffee or the easy to use (but a little pricey) K-Cups. I love the pre-brewing settings (size and coffee strength) especially "rich," "over ice," and "specialty 4oz," which permits me to have consistent extractions and great tasting coffee each brew. From preheat to brew is quick. The only drawback is that, like most coffee makers, it is made of cheap plastic.

Review from sharkninja.com
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Aug 18, 2026
Reviewer name: CC27
2 out of 5 stars
2 out of 5 stars review

Disappointed so far

I've only had this machine for a few weeks, but I am disappointed with it so far. Have tried multiple brands of coffee (including the one I have been drinking for years) and the coffee is strong and bitter even on the "classic" setting. If you like strong coffee, you might love it.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to share this feedback with us. We understand how disappointing it is when your Ninja Single-Serve doesn't brew coffee the way you expect, especially when you've tried multiple coffee brands and are still finding the flavor too strong and bitter. If your coffee tastes strong and bitter even on the Classic setting, try using a medium-coarse grind, as finely ground coffee can lead to over-extraction and bitterness. You can also try reducing the amount of coffee used per brew, as the Ninja Smart Scoop is designed to help with precise measurements and may help you achieve a milder flavor profile. If you have any further concerns or need additional assistance, please feel free to reach out to us through the link below. https://support.sharkninja.com/contact-us Kind regards, Ninja Kitchen

Aug 9, 2026
Reviewer name: Nomoreninjafor me
1 out of 5 stars
1 out of 5 stars review

Coffee grounds in every cup!!!

This is my second and last coffee maker from ninja. The first one I had did great for a long time, but then I started getting coffee grounds in my cup, I eventually replaced it with a new one just recently and right out of the box. it's doing the same thing the other one did. I've read the reviews about it is a known defect. If you try to get a bigger cup of coffee that maker cannot handle the water volume, and it makes the grounds go into your cup. Never again ninja. I'm even trying to include a picture just to show everyone how bad it is but even their own website won't allow me to do that. I guess the truth hurts?

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We're sorry to hear you've experienced coffee grounds in your cup with both of your Ninja coffee makers. We understand your concerns, especially with a new unit. We appreciate your feedback and will share it with the appropriate teams. In the meantime, please try the troubleshooting steps in our guide: https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide?redirect=false If the issue persists, please follow the instructions at the end of the guide to connect with our support team for further assistance. We appreciate you bringing this to our attention and would like the opportunity to help. Kind regards, Ninja Kitchen

Aug 1, 2026
Reviewer name: MelanieY
5 out of 5 stars
5 out of 5 stars review

The coffee maker that simplified my morning

I've been really enjoying the Ninja Single-Serve Coffee Maker. It's incredibly easy to use and gives me the flexibility to brew either a quick cup or a larger travel size depending on my day. I also like that it works with both coffee grounds and K-Cups, so I have plenty of options.The coffee comes out hot and flavorful, and the machin brews quickly without taking up much counter space. Cleanup is simple, and the removable parts make maintenance easy. Whether I'm making my morning coff or an afternoon pick-me-up, it has been reliable and convenient. It's a great choice for anyone looking for a versatile single-serve coffee maker.

Review from influenster.com
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Aug 25, 2026
Reviewer name: Mimsy
1 out of 5 stars
1 out of 5 stars review

Mold!

Multiple complaints about this machine with the most important thing being mold in my coffee. I have taken apart and cleaned everything that will come apart, and there are still pieces/flakes of mold in my coffee. I leave it open after brewing. I take out the filter and the pod holder, wash them and let them air dry. Coffee spills over into the filter basket and will mold if you don't clean everything. I have to run a whole container of water through the machine trying to get water without mold in it before I can even make a cup of coffee. And when I do make a cup, it is watered down. Definitely not worth the money I paid.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for your review. We're sincerely sorry to hear you're finding mold in your coffee and experiencing coffee spilling into the filter basket. We can understand how disappointing that is when you're regularly cleaning the machine. We'd love to look into both the mold and spilling concerns. Please complete the steps under "My coffee maker is leaking or overflowing" in the guide below. Once finished, you'll receive a case reference number via email. Give us a call on 1-877-581-7375 with that reference number, along with a few photos or a short video showing the mold concern, and we'll take it from there, including reviewing your warranty options for any replacement if needed. https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide Kind regards, Ninja Kitchen

Aug 10, 2026
Reviewer name: Diana
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

DJS

This machine works best for my life. Easy to use and larger cups fit.

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Aug 5, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ninja® Single-Serve Pods & Grounds Specialty XL Co

Very happy with this coffee brewer. Excellent appliance.

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Aug 7, 2026
Reviewer name: DR
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ninja Brewer

Very loud when brewing - returned.

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reply from SharkNinja Product Expert

Hi there,<br /><br />Thank you for your feedback. We’re disappointed to hear that your Ninja® Single‑Serve Pods Coffee Maker was louder than expected during the brewing process, which ultimately led to your decision to return the product.<br /><br />We appreciate you taking the time to share your experience, as feedback like yours helps us continue improving our products and the overall customer experience. If you ever need product support in the future, please feel free to contact our customer service team at 1‑800‑365‑0135. We’ll always be happy to assist you.<br /><br />Kind regards,<br /> Ninja Kitchen