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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
317 ratings298 reviews
  1. 5 stars73% (232)
  2. 4 stars9% (30)
  3. 3 stars3% (10)
  4. 2 stars3% (11)
  5. 1 star11% (34)
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Showing 31-40 of 298 reviews
May 28, 2026
WiDZ
1 out of 5 stars review

Tough luck

I bought this 8 months ago and it is already broken which is hugely disappointing. We use it maybe 5x per week and refill with filtered water. There was potential with the machine but having it breakdown so quickly on us is a major flag.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi there, Thank you for taking the time to share this feedback with us. We understand how disappointing it is for your Ninja Single‑Serve Coffee Maker to stop working after only eight months, especially with regular use and proper care. Please click the link below to try our self‑troubleshooting steps and follow the instructions provided. If troubleshooting is unsuccessful, one of our agents will reach out to continue assisting you. https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide Kind regards, Ninja Kitchen

Jun 16, 2026
CM 808
5 out of 5 stars review

Perfect machine

I love this. Been using a keurig for years and I went thru 4 of um. But this one…I like that the coffee is hot when it dispense from machine unlike keurig it always spits out warm coffee.

Review from sharkninja.com
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Feb 16, 2026
Vivian352
5 out of 5 stars review

Excellent coffee brewer

I bought this in January and I'm so in love with it. I have the Ninja Brew station coffee pot also but I use that when we have company. I love this one because it's so compact and doesn't take up a lot of space on my coffee bar. I also love that I can brew k cups or my own coffee which is a must for me. My coffee doesn't come in k cups so this was definitely a plus for me, not to mention I love the Ninja product line.

Review from sharkninja.com
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Mar 1, 2024
Just me
1 out of 5 stars review

Not so great of a machine..

Ran my cup of coffee and steam came pouring out the front and all over the sliver knob on front and up over the top of machine where buttons are. Water reservoir is not very solid and there is only a poke into the coffee pod for water so the pod overfills with water quickly and grounds overflow out the top. Packed up and taking back to store. If I had a choice of no stars I would have chosen 0 stars.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you weren't happy with your coffee maker, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen

Apr 11, 2023
DerekB
5 out of 5 stars review

Streamlined and stylish!

[This review was collected as part of a promotion.] The Ninja® Single-Serve Specialty Coffee Maker is another great product from Ninja, streamlined and stylish! Working from home means that we need to have a good speciality coffee maker and this is certainly it. I love that you can use both pods or grounds, the scoop included is handy, as is the storage for the filter / pod adapter, what a great idea. The fold away frother is perfect for making cappuccinos and lattes and can be used with hot or cold milk. The control panel is easy to use, and I like that you can adjust the roast and the amount of liquid dispensed. We are very happy with this coffee maker and would recommend it.

Review from sharkninja.com
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Nov 29, 2025
Karen F.
4 out of 5 stars review

Quality I can trust

I like switching from pods to grounds, I also like the extra storage space under the side for the coffee holder. I wish the water reservoir was made out of stainless steel because the plastic cn Crack. I do that like that this machine drips after its finished. I do like the chiming when it is done though. It is much better to have the water tank in the back for a slimming design on th a counter. The spoon with measurement markings is a plus, however very dark and small and hard to see. Would have been nice to have a sticker on the side to for referencing the spoon measurements or at least one sticker that I could attack to my coffe grounds container. I think that it is overpriced but I like the Ninja brands and trust it. I have never had any breakdowns with any of the branding. So I expect this to last me years.

Review from sharkninja.com
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Feb 12, 2026
Jay73
1 out of 5 stars review

You want a great coffee maker?? Look elsewhere!!!

i would give a 0 but it makes me pick a star rating. This coffee maker is the worst. The top does not stay down and causes the pod to leak all over. Even exploding all over the wall. One of the worst made products and I advise anyone looking at it to look elsewhere. I didn't even have this coffee maker 4 months. Do not buy it!!!

Review from sharkninja.com
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reply from SharkNinja

Hello Jay, Thank you for taking the time to leave a review. We’re truly sorry to hear that the lid isn’t staying down, causing pod leaks and even coffee splashing onto your wall. This is absolutely not the experience we want for you, and we completely understand why you’re frustrated. We never want our customers to feel let down by a product, especially after only a few months of use, and we’d really appreciate the opportunity to make this right for you. To ensure this matter is resolved promptly, we kindly recommend contacting our team through our official support page, where a representative will be able to assist you directly, or we can refer you to our self‑help guide, which provides detailed troubleshooting steps regarding the issues you're experiencing. We greatly appreciate your patience and the opportunity to address this matter. All relevant links have been provided below for your convenience. Self-Help Guide: https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us Kind Regards, Ninja Kitchen

Feb 2, 2026
Jstwiked
2 out of 5 stars review

DANGEROUS! do not buy!

I bought this in March of 2025, and at first, I was absolutely in love with it. The option to add my own coffee grounds or use pods was great! But 7 months in, my husband added a pod and it LITERALLY blew up, when I say blew up, Coffee EVERYWHERE... out every single crack, all over my kitchen, down the cabinets, on the floor. We thought at first it must have just been the pod was bad. So we cleaned it really well, ran it through a cleaning cycle several times, cleaned every single part, etc. Let it completely dry, and tried again. NOPE, round two did the same thing. So disappointing from a NInja product. I cannot recommend this product, it is dangerous and not well made.

Review from sharkninja.com
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reply from SharkNinja

Hello there,   Thank you for taking the time to leave a review on the Single-Serve Coffee Machine.   We sincerely regret to hear that this has been your experience with your coffee machine, and we apologize for the coffee grounds that have been scattered across your kitchen as a result of this issue. We completely understand your concerns, and we’d love to help. To ensure this matter is resolved as quickly as possible, we kindly recommend contacting our team through our official support page, where a representative will be able to assist you directly. You may also consult our self‑help guide, which provides detailed troubleshooting steps related to your brewing concerns. We greatly appreciate your patience and the opportunity to address this matter. All relevant links have been provided below for your convenience. Self-Help Guide: https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us     Kind regards, Ninja Kitchen 

Dec 9, 2025
Madison
5 out of 5 stars review

Best Machine Out There!

I spent a lot of time searching for a machine that could handle both pods and grounds, knowing that my household enjoys certain flavors in each style. This product is everything I hoped for. The water reservoir is easy to refill and settles into place with a satisfying click, the digital display is clear and sleek, and the coffee brews perfectly hot. I have recently started experimenting with the milk frother and love how easy the whisk is to clean.

Review from sharkninja.com
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Dec 31, 2025
Shelly_116
4 out of 5 stars review

We just received this as a Christmas gift. The iced coffee option is fantastic and I love how everything stores on-board. Rhe coffee has a little better flavor than from my Keurig as it seems to flow through slower, giving it time to steep a little. The only complaint we have so far is that it does not make the correct amount of coffee chosen......ex. if I pick 12 ounces, I only get 10.

Review from sharkninja.com
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