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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
317 ratings298 reviews
  1. 5 stars73% (232)
  2. 4 stars9% (30)
  3. 3 stars3% (10)
  4. 2 stars3% (11)
  5. 1 star11% (34)
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Showing 41-50 of 298 reviews
Mar 1, 2024
Just me
1 out of 5 stars review

Not so great of a machine..

Ran my cup of coffee and steam came pouring out the front and all over the sliver knob on front and up over the top of machine where buttons are. Water reservoir is not very solid and there is only a poke into the coffee pod for water so the pod overfills with water quickly and grounds overflow out the top. Packed up and taking back to store. If I had a choice of no stars I would have chosen 0 stars.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you weren't happy with your coffee maker, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. Kind regards, Ninja Kitchen

Dec 12, 2025
libby Lu
5 out of 5 stars review

Awesome coffee pod machine and frother! Our first

We Love this machine Best Ever, we bought this for xmas last year and it's the Best! We also received a Cuisinart coffee maker for a present and it's awful doesn't stay warm while we drink our coffee all day...our Ninja coffee machine we bought 4yrs ago is wearing out but still stays warm on the burner so we use it for our KEEP warm burner, Not buying a Cuisinart again! NOPE! Only Ninja! Thank you Ninja! Sorry I didn't know you had a Coffee maker And a Pod or I woulda got it! But I only need a coffee pot backup next cause we drink a lot of coffee cause you make it Good!!!

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Jan 22, 2026
Mom6
3 out of 5 stars review

Convenient machine, but coffee is weak

I received this as a gift to replace my Keurig. My Keurig was breaking every year, so I thought it was time to try something new. I love the slim size, the easy options for pods and grounds, the onboard frother, and the fact that everything is in one place. I was attracted to all of the various drink options as well. That being said, my coffee just isn't as good - especially with the pods, which is what I use most often. Even on the “rich” setting, my coffee is weak. I'm attaching a photo of a “rich” brew. It's disappointing and I'll probably pull my old machine back out until it does break and then return to this one in the meantime

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re extremely unhappy to hear that your Ninja coffee just isn’t tasting as good as expected. Even on the Rich setting, it’s disappointing that your brew still comes out weak. We understand how frustrating this must be, and we want to help resolve this for you. We really appreciate you sharing what you do love about the unit like its slim design, the convenient options for both pods and grounds, the onboard frother, and how everything is neatly integrated in one place. The variety of drink options is a major highlight for many customers as well, and your feedback is invaluable. Please know that we’ll be sharing your experience with the relevant teams internally, so we can continue improving our products. In the meantime, we recommend referring to our self-help guide link below to troubleshoot the issue you're experiencing: https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide. If the issue continues after trying those suggestions, follow the instructions at the end of the guide to reach our support team for further help. Kind regards, Ninja Kitchen NA.

Dec 31, 2025
Shelly_116
4 out of 5 stars review

We just received this as a Christmas gift. The iced coffee option is fantastic and I love how everything stores on-board. Rhe coffee has a little better flavor than from my Keurig as it seems to flow through slower, giving it time to steep a little. The only complaint we have so far is that it does not make the correct amount of coffee chosen......ex. if I pick 12 ounces, I only get 10.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Jun 21, 2026
JacksB
4 out of 5 stars review

Purchased as a more efficient coffee maker!

Just purchased, set and used ONCE. Seems good - haven't put it through it paces yet. Will be back after I use it a bit more

Review from sharkninja.com
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Aug 29, 2024
Marie
5 out of 5 stars review

Verified Purchase

Love it!

Love the fact that you can use grounds or pods. Filter is provided. All parts store in coffee maker, even the frother is attached.

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Jul 11, 2024
Jenn
5 out of 5 stars review

Verified Purchase

Best Coffee Maker

This is the Best coffee maker I have purchased and the slim maker fits so nicely on the counter without taking up a lot of room

Helpful?1P669HQB6A7513596852557
Oct 30, 2024
bouvier
5 out of 5 stars review

Verified Purchase

Love it

I love the large water container and the way the extra equipment is stored. Makes a great cup of coffee and other drinks. Also, easy to use.

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Jun 26, 2026
TylerL
5 out of 5 stars review

Best coffee maker

Very easy to use. Makes coffee fast and there is no maintenance. It's reliable and it makes the coffee task fantastic. I would highly recommend this

Review from influenster.com
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May 26, 2026
NovaE
5 out of 5 stars review

incredible brewing power, sleek materials, and effortless cleanup

i's so impressed with the overall performance and the power of this compact machine, it brews a perfect cup every single time. The material feel sturdy and build to last, not cheap or flimsy.

Review from influenster.com
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