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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
402 ratings340 reviews
  1. 5 stars75% (301)
  2. 4 stars8% (32)
  3. 3 stars3% (13)
  4. 2 stars3% (13)
  5. 1 star11% (43)
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Showing 51-60 of 340 reviews
Aug 3, 2026
Reviewer name: lbooth
5 out of 5 stars
5 out of 5 stars review

I just bought this and have used it a few times. It works great! I love the idea of the single serve and being able to use the grounds instead of pods. I don't like the idea of using plastic pods for coffee.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Aug 17, 2026
Reviewer name: Pugfuzz
5 out of 5 stars
5 out of 5 stars review

Always a good cup of coffee

Consistently makes a delicious cup of coffee. I stumbled on a brand of K cups that I love, and this coffee maker extracts the best flavor from my coffee. I've had two other brands of K-cup brewers (Cuisinart and Keurig) and this one is my favorite.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Aug 9, 2026
Reviewer name: Debivy
5 out of 5 stars
5 out of 5 stars review

A+ Machine

I have had only two days but I love the taste of my coffee. Never thought a coffee maker would make a difference. I have been doing pour overs, percolator and other makers.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Mar 16, 2026
Reviewer name: Lbra
2 out of 5 stars
2 out of 5 stars review

Frequent clean light error

I bought this product a few weeks ago and the clean cycle light goes off every 3rd time I brew coffee. I have fully and properly completed the clean cycle 2 times. I'm not sure if I got a lemon product or if this is something others have experienced. While I love the machine, design, and features, I am uncertain of the accuracy of the clean light going off so frequently. I have tried using different settings but the light keeps going off every 3rd time I use it.

Review from sharkninja.com
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reply from SharkNinja

Hi there, Thank you for taking the time to leave a review. We’re really sorry to hear that your clean‑cycle light is turning on so frequently, we understand how confusing and frustrating that can be, especially when you’ve already completed the clean cycle multiple times. We’d love to take a closer look to help get this resolved. Please visit our support page via the link below for troubleshooting steps to resolve the issue. https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide?redirect=false Kind regards, Ninja Kitchen

May 2, 2026
Reviewer name: Jovi
5 out of 5 stars
5 out of 5 stars review

Excellent Coffee Maker

Excellent coffee maker. This is my first Ninja, like it a lot more than other well-known brands. Very easy to use and the attached steamer is very convenient. Love the 4 oz set-up, along with the specialty drink. Strong coffee lover!!! Price is great. Thanks Ninja!

Review from sharkninja.com
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Feb 12, 2026
Reviewer name: Jay73
1 out of 5 stars
1 out of 5 stars review

You want a great coffee maker?? Look elsewhere!!!

i would give a 0 but it makes me pick a star rating. This coffee maker is the worst. The top does not stay down and causes the pod to leak all over. Even exploding all over the wall. One of the worst made products and I advise anyone looking at it to look elsewhere. I didn't even have this coffee maker 4 months. Do not buy it!!!

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hello Jay, Thank you for taking the time to leave a review. We’re truly sorry to hear that the lid isn’t staying down, causing pod leaks and even coffee splashing onto your wall. This is absolutely not the experience we want for you, and we completely understand why you’re frustrated. We never want our customers to feel let down by a product, especially after only a few months of use, and we’d really appreciate the opportunity to make this right for you. To ensure this matter is resolved promptly, we kindly recommend contacting our team through our official support page, where a representative will be able to assist you directly, or we can refer you to our self‑help guide, which provides detailed troubleshooting steps regarding the issues you're experiencing. We greatly appreciate your patience and the opportunity to address this matter. All relevant links have been provided below for your convenience. Self-Help Guide: https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide Contact Page: https://support.sharkninja.com/contact-us Kind Regards, Ninja Kitchen

Apr 2, 2026
Reviewer name: westy68
2 out of 5 stars
2 out of 5 stars review

Good maker poor support

We have had this coffee maker for since August and we use it daily. What we have noticed is a green deposit at the base of the water reservoir within the sealed unit. How can you clean this ? You cannot get to it. We also notice that spare parts for this maker are not available. Very disappointed.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi there, Thanks for taking the time to share your feedback with us. We’re sorry to hear you’re seeing green buildup inside the sealed section of your Single‑Serve Coffee Maker’s water reservoir. Since that area isn’t user‑accessible, it can’t be cleaned manually, and we understand how concerning that is, especially when you use the machine every day. We also appreciate you pointing out the difficulty in finding spare parts. We’d like to take a closer look at your unit and help explore the best next steps for you. You can reach us here: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

Feb 16, 2026
Reviewer name: Vivian352
5 out of 5 stars
5 out of 5 stars review

Excellent coffee brewer

I bought this in January and I'm so in love with it. I have the Ninja Brew station coffee pot also but I use that when we have company. I love this one because it's so compact and doesn't take up a lot of space on my coffee bar. I also love that I can brew k cups or my own coffee which is a must for me. My coffee doesn't come in k cups so this was definitely a plus for me, not to mention I love the Ninja product line.

Review from sharkninja.com
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May 20, 2026
Reviewer name: Tish687
1 out of 5 stars
1 out of 5 stars review

Coffee grounds in cup

Horrible, after 4 month and predominantly use the k-cups, we always have coffee grounds at the bottom of the cup. If we brew with reusable basket it is fine, but the k-cup is much easier and less of a waste with my husband. Now I have to buy another coffee pot and I usually love Ninja products. I tried cleaning it but didn't help. A few days later it did the same thing.

Review from sharkninja.com
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reply from SharkNinja

Hi Tish, Thank you for sharing your feedback. We’re sorry to hear about the ongoing issue with coffee grounds when using K-Cups, especially since we know how important that convenience is for daily use. This does not sound like the unit is performing as intended, as K-Cups should brew cleanly without grounds in the cup. While cleaning is a great first step, the fact that the issue is continuing suggests something may not be functioning properly. We’d like to help take a closer look and get this resolved for you. Please reach out to our support team here: https://support.sharkninja.com/contact-us Sincerely, Ninja Kitchen

May 28, 2026
Reviewer name: LorenaS
5 out of 5 stars
5 out of 5 stars review

This coffee maker is Amazing!

Love this coffee maker. It's super easy to switch from pods to ground coffee. Super easy to use. I love that I can choose the size of my coffee from 6/8/10/12 and the Style from classic, rich, over ice. It's perfect for iced coffee, also hot coffee. Super easy to clean. The size is perfect. It also has a built in foldaway milk frother which is a plus for me. I totally recommend it!

Review from influenster.com
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