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Customer reviews for Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker for
Ninja® Single-Serve Pods & Grounds Specialty XL Coffee Maker
4.3 out of 5 stars
stars
402 ratings340 reviews
  1. 5 stars75% (301)
  2. 4 stars8% (32)
  3. 3 stars3% (13)
  4. 2 stars3% (13)
  5. 1 star11% (43)
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Showing 91-100 of 340 reviews
Dec 9, 2025
Reviewer name: Madison
5 out of 5 stars
5 out of 5 stars review

Best Machine Out There!

I spent a lot of time searching for a machine that could handle both pods and grounds, knowing that my household enjoys certain flavors in each style. This product is everything I hoped for. The water reservoir is easy to refill and settles into place with a satisfying click, the digital display is clear and sleek, and the coffee brews perfectly hot. I have recently started experimenting with the milk frother and love how easy the whisk is to clean.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Nov 8, 2025
Reviewer name: Sad coffee drinker
1 out of 5 stars
1 out of 5 stars review

It explodes the pods! Useless machine

This machine has one job. It is supposed to brew coffee with pods or a filter. It can’t do either. I would give this 0 stars if I could. This machine has exploded 100% of the pods I put in it. It starts ok then halfway through the pod explodes and makes a complete mess. The pod literally explodes. When I brew my own coffee, the sediment in the cup is just awful. I wish I did not waste my money on this useless piece if plastic. I can not recommend this machine,

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hello there, Thank you for taking the time to leave a review. We're truly sorry to hear about the trouble you've had with your coffee maker — that’s definitely not the experience we want for you. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Nov 9, 2025
Reviewer name: koconnor
1 out of 5 stars
1 out of 5 stars review

Stay away from this one.

I purchased this a few months ago. I have had nothing but trouble. It spits grounds in my coffee all the time. I am forced to use the grounds function and cut open my pods so that I don't get the grounds in my coffee. Even then its extremely sloppy and the water keeps dripping well after it shuts off. Not happy at all

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hello Koconnor, Thank you for taking the time to leave a review. We're really sorry to hear about the difficulties you've experienced. That’s certainly not the level of performance we strive to deliver. We understand how frustrating it must be to deal with coffee grounds and persistent dripping. Your feedback is incredibly valuable, and we’d appreciate the opportunity to make things right. We kindly invite you to reach out to our team via phone at for further 1-800-365-0135 assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Ninja Kitchen

Dec 31, 2025
Reviewer name: Shelly_116
4 out of 5 stars
4 out of 5 stars review

We just received this as a Christmas gift. The iced coffee option is fantastic and I love how everything stores on-board. Rhe coffee has a little better flavor than from my Keurig as it seems to flow through slower, giving it time to steep a little. The only complaint we have so far is that it does not make the correct amount of coffee chosen......ex. if I pick 12 ounces, I only get 10.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Oct 6, 2025
Reviewer name: Emily0714
1 out of 5 stars
1 out of 5 stars review

Exploded on me

I was pleased with this product until this morning. I do exactly as I'm supposed to - ensuring only bottled water is used, inspecting the unit after each use to ensure it is clean. I put a pod in this morning and selected 12 oz and hit “brew”. Well within moments the top was lighting up, flashing and there was smoke billowing out from the area with the pod. I turned it off and opened the top (thinking I need to do something to prevent a full blown fire from occurring) and very hot coffee grounds EXPLODED all over myself and my kitchen. I have a burn on my arm and stains on my walls now.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi Emily, We’re truly sorry to hear about your experience with our SingleServe Pods & Grounds Coffee Maker. Your safety and satisfaction are incredibly important to us, and we deeply regret that this happened—especially given the care you’ve taken to use the product correctly. What you’ve described is not the experience we want anyone to have. We understand how frightening and frustrating this must have been, especially with the injury and damage to your kitchen. Please reach out to our Customer Support team by phone at 1-800-365-0135,as soon as possible so we can investigate this further and make things right. Thank you for bringing this to our attention. We’re here to help and want to ensure your concerns are fully addressed. Sincerely, Ninja Kitchen US

Jan 25, 2026
Reviewer name: Nan22
1 out of 5 stars
1 out of 5 stars review

Defective

I bought this coffee maker two years ago. It failed after one year. I am one person making one cup per day. The Ninja failed to totally brew even a half cup of coffee. I tried everything the manual suggested for trouble shooting. I even watched YouTube videos. Nothing worked. Hundreds of others had the same problem. Unless this defect has been corrected I wouldn't purchase another Ninja single pod coffeemaker.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
reply from SharkNinja

Hi there, Thank you for sharing your experience. Having a coffee maker stop functioning after such light, daily use, especially after trying multiple troubleshooting steps, would leave anyone disappointed. You put in the effort to get it working again, and it’s understandable that repeated issues would affect confidence in the product. To help address what you’re seeing, we’d recommend visiting our self‑help guide here: https://support.sharkninja.com/article/PB040-PB050-Series-Ninja-Pods-Grounds-Coffee-Maker-Troubleshooting-Guide?redirect=false. If the troubleshooting doesn’t resolve the issue, please follow the directions provided at the end of the guide so our team can assist you further. Kind Regards, Ninja Kitchen US.

Sep 9, 2026
Reviewer name: LimE
5 out of 5 stars
5 out of 5 stars review

Easy to use and consistent brew. Slick design and awesome interface.

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Jun 6, 2026
Reviewer name: Ayente
5 out of 5 stars
5 out of 5 stars review

💙❤️

I'm in love with my machine.The coffee in PR is very strong and with this is coffee maker is much better . I recommend 💯

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557
Jun 26, 2026
Reviewer name: TylerL
5 out of 5 stars
5 out of 5 stars review

Best coffee maker

Very easy to use. Makes coffee fast and there is no maintenance. It's reliable and it makes the coffee task fantastic. I would highly recommend this

Review from influenster.com
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Jun 21, 2026
Reviewer name: JacksB
4 out of 5 stars
4 out of 5 stars review

Purchased as a more efficient coffee maker!

Just purchased, set and used ONCE. Seems good - haven't put it through it paces yet. Will be back after I use it a bit more

Review from sharkninja.com
Helpful?1P669HQB6A7513596852557