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Backyard Discovery 14' x 10' Brockton Pergola with PowerPort

About 16 pieces were warped. 2 chipped. Not assembled in 5 hrs but decent instructions. Was still a good value considering the price of lumber.

Good value

Happy

Great quality, easy to follow instructions. All of the holes lined up!  I love my pergola.

Love the Brockton pergola

backyarddiscovery.com

Easy assembly and looks great!  Would highly recommend

Highly recommend!

Just got it put up and it looks great. Not cheaply made.

Love it!!

So beautiful, really need 4 people to help center it and finish it off

Stunning Pergola

Well Worth The Money

Looks very nice, really makes my bar area pop...

Pergola

I love the product and the assembly guy was great!!

Great product

Purgala

The unit is installed barely a year, powdery streaks (not sure mildew) all over surface & in wood eyes. Surface also chipping & cracking in the post.  Filed claim to the company, their customer service said we need to apply water sealant every year. We did pay for installation and additional $ for sealant & concrete mount initially. In our case, It’s merely a year, the wood simply would hold up. The fact that we’re in a very dry & sunny region, moisture certainly is not the cause or issue here. Without offering further inspection, they simply provided a scripted answer & excuse. There is no disclosure of product maintenance requirement prior to purchase or warranty disclaimer. They said they’ll be willing to replace parts, but we have to pay for shipping… not to mention the labor to dismantle & rebuild which will end up more than buying a new one. Their products are made in an offshore country where wood quality are inferior. Had we known where it was produced, would not have bought at all.
In their disclaimer, they said wood cracking, warping, peeling and cosmetic appearance are excluded.
We’re surprised Sam’s Club would sell their product when this supplier does not have a fair reputable warranty policy in place. Don’t buy from this brand/company.

Inferior Quality & Dishonorable Warranty

The pergola is very nice for the money. You literally could not buy the materials for the cost of this pergola.  The build took longer than 5 hours for just me and my husband.  It would have gone much faster with 2 ladders and 2 power drills/screw drivers.  The final step (per the instructions) was to install the post plates to secure to your concrete slab base. This needs 4 people since fully built is over 400 lbs. We had help and each person moved a post, however it was hard on the structure to keep it square and not crack or flex the pergola too much. Overall it turned out well.  I'm giving 5 stars because of the price to lumbar costs AND because everything was received and in good condition minus a few warped pieces, which are normal. I would buy again.

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