Skip to Main Content
Sams Club
Sams Club
Customer reviews for Backyard Discovery 14' x 10' Brockton Pergola with PowerPort for
Backyard Discovery 14' x 10' Brockton Pergola with PowerPort
4.4 out of 5 stars
stars142 ratings88 reviews
  1. 5 stars72% (102)
  2. 4 stars17% (24)
  3. 3 stars3% (4)
  4. 2 stars1% (1)
  5. 1 star8% (11)

Member photos

  • +48 images
Sort by |
Showing 1-10 of 88 reviews
Apr 22, 2021
New Oakie
5 out of 5 stars review

Verified Purchase

Not Perfect but Close

The pergola is very nice for the money. You literally could not buy the materials for the cost of this pergola. The build took longer than 5 hours for just me and my husband. It would have gone much faster with 2 ladders and 2 power drills/screw drivers. The final step (per the instructions) was to install the post plates to secure to your concrete slab base. This needs 4 people since fully built is over 400 lbs. We had help and each person moved a post, however it was hard on the structure to keep it square and not crack or flex the pergola too much. Overall it turned out well. I'm giving 5 stars because of the price to lumbar costs AND because everything was received and in good condition minus a few warped pieces, which are normal. I would buy again.

Helpful?4N7PW0L20GZK13596802754
reply from Supplier Response

Wow! Thank you for the perfect score. We are thrilled you are enjoying the Brockton.

Mar 15, 2021
Angela
5 out of 5 stars review

Verified Purchase

The perfect back yard accent

We we going to have one custom built which cost 5 times as much. This pergola is worth every penny and looks great! We are just getting started designing our patio look for the spring/summer.

Helpful?4N7PW0L20GZK13596802754
reply from Supplier Response

It sounds like you are creating an amazing outdoor space that neighbors will envy.

May 4, 2021
Gmiranda
5 out of 5 stars review

Verified Purchase

Backyard fun

We are very happy with the Pergola, when opening boxes, it is beautiful looking wood, it is stained, but not sealed, so that took a couple of days to do. Other than that build was easier than I expected. You will need 3 people to do. Once completed it came out beautiful. Now time to have some backyard fun.

Helpful?4N7PW0L20GZK13596802754
reply from BYDSales

Thank you for your 5 star review!

May 26, 2021
txmotherof2
5 out of 5 stars review

Verified Purchase

Looks great & easy instructions

Love this Pergola! Shipping was fast and it was easy to put together. Two of us did it in about 6 hours, not rushing. I like that the price was set and I didn't have to worry about the cost of lumber going up every day. It looks great and the instructions were easy to follow.

Helpful?4N7PW0L20GZK13596802754
reply from Supplier Response

Hello-<br /> Thank you for taking the time to leave a review. We are so glad everything went together perfect for you!

Apr 22, 2021
Tim
5 out of 5 stars review

Verified Purchase

New look to the backyard

I love it but it takes 2 to 4 people to install

Helpful?4N7PW0L20GZK13596802754
reply from Supplier Response

We are so glad you left us a review and you love the Brockton.

Mar 25, 2021
marco
5 out of 5 stars review

Verified Purchase

easy up

the components alone are worth $500...... big time saver over lumberyard option...... my son and i erected in 4 hours

Helpful?4N7PW0L20GZK13596802754
reply from Supplier Response

Wow! You and your son were very fast. We hope you enjoy your Brockton and we appreciate you leaving a review.

Feb 13, 2021
Ruthe
4 out of 5 stars review

Verified Purchase

Pergola

Great quality and great price! Only down fault was when putting it together some of the parts where mislabeled so we went of the measurements instead, that’s why it got the 4 starts. It took us a while to put it together. Btw you will need two people to make the process easier.

Helpful?4N7PW0L20GZK13596802754
reply from Supplier Response

Great advice to have two people with this pergola installation. I&#39;m sorry some labeling didn&#39;t leave the factory correct and I&#39;m glad you went by measurements to complete it. Nice job!

Apr 23, 2021
Denise
4 out of 5 stars review

Verified Purchase

HAPPY NEW PATIO!!!

The Pergola looks great on our newly built patio deck. The only issue we had was some of the boards were a little warped. We did have to ratchet strap a board or two to keep the spacing correct when installing the final top slat boards. It wasn't much of an inconvenience but this is the reason for not giving 5 stars. We couldn't be happier. It's exactly what we wanted. The overall installation was easy and only took 2 people 4-6 hours. The predrilled holes were definitely a bonus when installing

Helpful?4N7PW0L20GZK13596802754
reply from Supplier Response

Thank you for your review! We are so glad that you are enjoying your pergola, and know that many beautiful days and nights will be spent underneath your Brockton Pergola. If you have any questions, our Customer Advocate Team is available 7 days a week, 8am-6pm CST, at 800-856-4445.

Mar 12, 2021
Jim
4 out of 5 stars review

Verified Purchase

Could do better with QC

I have a few issues with this pergola but considering the price I can live with them. Hardware was not the best, bent and not cleaned very well. Also a lot of the boards were warped and nicked.

Helpful?4N7PW0L20GZK13596802754
reply from Supplier Response

Your Brockton comes with a parts replacement warranty. You can order parts by following this link: service.backyarddiscovery.com/Customer/Login. You can also call 800-8556-4445 8a-6p CT and a Backyard Discovery Customer Advocate will place the order for you.

Apr 25, 2021
Kristy
4 out of 5 stars review

Verified Purchase

Beautiful cedar pergola

We were very excited about getting this pergola. The wood is a beautiful color. All pieces and parts were delivered. A few of the pieces are slightly damaged and some of the wood wasn't cut to fit perfect and was bowed but it was minor issues we can cosmetically fix. It's looks beautiful put together and I can wait to hang lights and fill it with furniture and share it with family and friends.

Helpful?4N7PW0L20GZK13596802754
reply from BYDSales

Thank you for taking the time to review our product!