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Backyard Discovery 14' x 10' Brockton Pergola with PowerPort

The size and structure would work our perfect in the home we are purchasing.  Will definely keep it in mind.

Perfect for our new space

backyarddiscovery.com

[This review was collected as part of a promotion.] Made Well, Easy to install,

Great Pergola

Great addition to my backyard

Great product for the price, my client was elated..

Brockton 14x10

Glad to have it, waiting on some warmer weather to fully enjoy!

Wonderful. All pieces and hardware accounted for.  Easy up for 72 yo husband, all by himself

Got it last fall and it been a great addition to our patio!! Great style and quality.

Great quality

I love the look at the pergola, but the finish is already coming off. It’s only been up two weeks.

Potentially beautiful.

The unit is installed barely a year, powdery streaks (not sure mildew) all over surface & in wood eyes. Surface also chipping & cracking in the post.  Filed claim to the company, their customer service said we need to apply water sealant every year. We did pay for installation and additional $ for sealant & concrete mount initially. In our case, It’s merely a year, the wood simply would hold up. The fact that we’re in a very dry & sunny region, moisture certainly is not the cause or issue here. Without offering further inspection, they simply provided a scripted answer & excuse. There is no disclosure of product maintenance requirement prior to purchase or warranty disclaimer. They said they’ll be willing to replace parts, but we have to pay for shipping… not to mention the labor to dismantle & rebuild which will end up more than buying a new one. Their products are made in an offshore country where wood quality are inferior. Had we known where it was produced, would not have bought at all.
In their disclaimer, they said wood cracking, warping, peeling and cosmetic appearance are excluded.
We’re surprised Sam’s Club would sell their product when this supplier does not have a fair reputable warranty policy in place. Don’t buy from this brand/company.

Inferior Quality & Dishonorable Warranty

The pergola is very nice for the money. You literally could not buy the materials for the cost of this pergola.  The build took longer than 5 hours for just me and my husband.  It would have gone much faster with 2 ladders and 2 power drills/screw drivers.  The final step (per the instructions) was to install the post plates to secure to your concrete slab base. This needs 4 people since fully built is over 400 lbs. We had help and each person moved a post, however it was hard on the structure to keep it square and not crack or flex the pergola too much. Overall it turned out well.  I'm giving 5 stars because of the price to lumbar costs AND because everything was received and in good condition minus a few warped pieces, which are normal. I would buy again.

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