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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 3,041-3,050 of 6,507 reviews
Aug 16, 2020
Reviewer name: Mia1014
5 out of 5 stars
5 out of 5 stars review

Will never use anything else!

I have been using Neutrogena’s oil free acne wash for the past 10 years. Even though I don’t have acne my skin tends to be oily. Nothing works like this stuff and believe me, I have tried it all!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Aug 29, 2014
Reviewer name: mb5849
1 out of 5 stars
1 out of 5 stars review

Burned my skin

After 3 days of use my face started burning, itching and flaking. I now see that this isn't an uncommon problem with this product. Definitely would not recommend.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are so sorry to hear that you had this experience. This is not typical and we would like to learn more. If you could please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear from you soon.

May 22, 2022
Reviewer name: Pari1234
1 out of 5 stars
1 out of 5 stars review

String allergic reaction

I used this product twice over the last couple for days and woke up with swollen puffy eyes and small (extremely) itchy bumps all over my face. I have taken antihistamines and it hasn't gone down. Do NOT buy this product!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing this with us! We're sorry to hear you had this experience, and we want to help. Give us a call at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope to chat soon!

Aug 12, 2016
Reviewer name: Natalie
1 out of 5 stars
1 out of 5 stars review

It dried out my skinn

I started using this acne wash thinking it would help my breakouts.It didnt.After washing my face it would feel like it was burning . It would leave my skin really dry and rough.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Care

We're sorry to hear about your experience with this product. This is definitely not typical and we would like to learn more about what happened. Please call us at 1-800-582-4048 between 9AM to 7PM EST Monday-Friday so we can follow up with you. Thank you! We look forward to your call.

Apr 30, 2011
Reviewer name: JellyBelly
5 out of 5 stars
5 out of 5 stars review

Eureka!

I love this so much, I used it when I was 14 and then switched to something else. But I'm back to it at 17. It's really great, Neutrogena makes so many good products and this is one of them.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Dec 23, 2019
Reviewer name: HeidiA
1 out of 5 stars
1 out of 5 stars review

Made my face super itchy

I've been getting ugly breakouts on my cheeks, I've used it two days and my skin has become sooo dry and super itchy! :( I got even more tiny bumps all around my face.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear about your skin's negative reaction to this face wash! We certainly wouldn't expect this to happen, and we'd like to hear more about your experience and do something to help. Please call us at 1-800-582-4048 between 9 AM & 5:30 PM ET, M-F, and let our beauty expert know your reviewer name so we can find your information. Talk to you soon!

Jan 9, 2013
Reviewer name: Beautifulskin512
5 out of 5 stars
5 out of 5 stars review

A Heaven Sent!

I am 23 and I have always had an issue with acne since I was younger. This face wash is amazing, within 2 days my face was already starting to clear up! I finally don't have to be self-conscious about my skin!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
Nov 26, 2021
Reviewer name: JVW1
1 out of 5 stars
1 out of 5 stars review

Awful! BURNT MY SKIN BAD AND EYES

I used this as a one off as I forgot my own cleanser it has burnt my skin SO BAD. For 2 days I’ve had bright red skin that feels on fire. My eyes are super swollen and all my skin is inflamed. Terrible product how can this be sold?

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear our cleanser didn't work well with your skin. Please give us a call at 1-800-582-4048 and mention your reviewer ID to our specialist. We're available to help, Monday-Friday from 9am to 5:30pm ET. Talk soon!

Mar 4, 2022
Reviewer name: jag
5 out of 5 stars
5 out of 5 stars review

Awesome

This face wash is the best. It keeps my adult oily skin zit free and makes your skin translucent with a slight glow. I love love love it. I use it once a day as I use a 4% peroxide wash once a day also. For me, this combo works the best.

Helpful?6BX1SN339KCK13596802361
Nov 14, 2011
Reviewer name: firebird
1 out of 5 stars
1 out of 5 stars review

dried my skin!!!!!!!!!!

i used this product for two days before noticing a stinging burning sensation. my face is now red, bumpy, burns terribly, and is very dry!!!!!!! its making me pretty miserable at the moment ;-((((((((

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361