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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 3,031-3,040 of 6,507 reviews
Apr 17, 2023
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Clean

Fresh clean smell along with the clean feeling it left on my skin. I really enjoyed how the soap make my skin just feel so refreshed and soft after using it.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jun 29, 2023
Reviewer name: misterjkr
5 out of 5 stars
5 out of 5 stars review

Great for face

Love the scent and the way it smoothies out my skin. It's unique to the way of your daily routine especially when starting the mornings. Great for beginners.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Aug 20, 2021
Reviewer name: francescap66
5 out of 5 stars
5 out of 5 stars review

I loved this product when I had more acne! I don't use medicated cleansers anymore but when I did, this was my go to! Very affordable and smells clean and fresh.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 6, 2023
Reviewer name: stephanieg760
3 out of 5 stars
3 out of 5 stars review

Good but not for me

I did not like for my skin (normal).. left my face feeling dry. But it is a great price, unscented. The pump works great. However, I would not purchase this particular one again.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We're sorry to hear that you found our face wash to be drying! When you get the opportunity, please call us at 1-800-582-4048 between Monday - Friday 9:00am-5:30pm EST so we can learn more. Thank you, and have a great day!

Jan 30, 2024
Reviewer name: xkellsx
4 out of 5 stars
4 out of 5 stars review

Cleared up my acne!

I used this product when I was searching for a good cleaner to help clear my acne. Within a week of consistently using it my acne cleared up so well my sister began using this product as well. I've repurchased many times and I don't think I'll stop!

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Apr 15, 2018
Reviewer name: milliepoo
2 out of 5 stars
2 out of 5 stars review

Too dry!

After day 1 of use, i noticed that my acne had already started to clear up! unfortunately, on my second day of use, i had red, dry, irritated skin. after 5 days, my dryness still has not gone away after using different moisturizers.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Customer Service

Thank you for bringing this to our attention! We're so sorry to hear about your experience, as we wouldn't expect red, dry, irritated skin while using our product. We'd like to learn more to see how we can help. Please give us a call at: 1-800-582-4048 Monday through Friday 9 AM to 5:30 PM ET. We look forward to hearing from you!

Feb 25, 2015
Reviewer name: Giz26
1 out of 5 stars
1 out of 5 stars review

Terrible effect on my skin!!!

I've started to use this product for 3 days. It has terrible effects on my face and neck! All red, itchy acne are around everywhere!! My doctor gave this treatment for me, but it doesn't help at ALL! My face is burning and all dry!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you for your review, Giz26. We are sorry to hear about your experience. We would like to speak with you to gather more information since this is not typical. Please call our consumer care center at 1-800-582-4048 between Mon-Fri 8AM-8PM EST. We look forward to hearing from you. Thank you!

Aug 19, 2014
Reviewer name: clk7140
1 out of 5 stars
1 out of 5 stars review

Burned skin, peeling, dry, flaky

I tried this product for one night only, and now for four days my skin has been red, peeling, burning, dry and flaky. It was so dry that I saw wrinkles I haven't seen in years.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

We are sorry to hear that you had this type of experience. That is not typical and we would like to like to learn more. If you could please call us at 1-800-582-4048, we're open Monday through Friday, 8 AM-8 PM EDT. We hope to hear back from you.

Aug 14, 2014
Reviewer name: not happy
1 out of 5 stars
1 out of 5 stars review

My skin is sensitive

My Mom u use it hers skin is sensitive because she thought her skin would get better it start to burn her face and it start to get really red and start to bring out more pimples. Not recommed for sensitive skin

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

HI There. We are so sorry to hear that your mother had this experience. This is not something that we would expect from our products. We would like to speak with your mother to learn more about what happened. Please call our Consumer Care Center at 1-800-582-4048. Our specialists are available Monday through Friday 8am to 8pm EDT. We look forward to hearing from you.

Aug 9, 2013
Reviewer name: Oilfreeacne99
4 out of 5 stars
4 out of 5 stars review

Great product

I bought this and it was really good. You could see results after just applying it once. It made my face smoother and it glowed more. Really good product

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361