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Customer reviews for Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk. for
Neutrogena Oil-Free Acne Face Wash, 9.1 fl. oz., 2 pk.
4.2 out of 5 stars
stars
6,707 ratings6,507 reviews
  1. 5 stars58% (3,865)
  2. 4 stars20% (1,345)
  3. 3 stars11% (719)
  4. 2 stars4% (253)
  5. 1 star8% (525)

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Showing 101-110 of 6,507 reviews
Feb 23, 2019
Reviewer name: MommaDoutt
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Club size

Love the Nuetrogena brand. These bottles are larger than the ones I normally buy and I love the size! Great value and the soap is awesome.

Helpful?6BX1SN339KCK13596802361
Feb 19, 2022
Reviewer name: NC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good product, good price

This is my favorite face wash. I have adult acne but it keeps my face clear and is gentle on skin even with mature skin.

Helpful?6BX1SN339KCK13596802361
Aug 18, 2022
Reviewer name: kaciep11
5 out of 5 stars
5 out of 5 stars review

Love it!!!

I have been use Neutrogena Ance Wash a years. It's make me feel my face clean and refesh after it used. It take all the dust deeply. It's dry the Ance and make them smaller until the ance gone. With that price You can not find any products with the high results like Neutrogena.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Feb 28, 2015
Reviewer name: ecb331
1 out of 5 stars
1 out of 5 stars review

Swollen Eyelids, Blotchy Face

My dermatologist recommended this product, so naturally I thought it would be a good thing to try out. After using it less than three times, I woke up one morning with a swollen eyelid in addition to terribly dry skin (even drier than normal) and red blotches. Definitely not a good investment. Hope the swelling and blotchiness goes away fast... it is quite irritating.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Hi ecb331. We're so sorry to hear that you had this experience while using our product. This is not something that's typical and we'd like to speak with you to learn more about this. Please call our Consumer Care Center 1-800-582-4048. Our care specialists are available Monday through Friday 8am to 8pm EST. We look forward to speaking with you.

Aug 2, 2022
Reviewer name: Zainabb
1 out of 5 stars
1 out of 5 stars review

I REGRET EVERYTHING

So this was my first time buying their face wash, I've used other stuff before but nothing quite like this. I have a recurring acne problem and I thought this would help me when all else failed. Well, I was wrong. The first time I used it, my skin felt squeaky clean and tight and I thought to myself: "This might just work." However, within two days, my skin turned into a COMPLETE MESS. I broke out around the mouth, chin and jaw and I NEVER break out so close to my lips. My skin peeled off, especially around my nose, eyes and temples. My eyes can barely open from how tight the skin is. And this is with just 4 WASHES. My skin has never felt this bad, not even from tret or any other acne meds. I am in pain, discomfort and even more self-conscious than before. Even moisturizer and vaseline won't work. I don't know what to do now. Thanks, Neutrogena. I am never buying again.

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thank you so much for bringing this to our attention! When you have a chance, we'd love to speak with you directly. Our team is available at 1-800-582-4048, Monday-Friday from 9am to 5:30pm ET. We hope you feel better, and we hope to chat with you soon.

Dec 2, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

My favorite face wash

This is my absolute favorite face wash , it brightens your face when using it , my face feels so clean after I use the one with exfoliating beads which add moisture , the scent is light , packaging is great sturdy , great price for this if you ask me .

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Oct 3, 2018
Reviewer name: Samantha18
1 out of 5 stars
1 out of 5 stars review

Allergic reaction

I bought this product a couple of days ago and the first night I didn’t see a difference the second night I was breaking out the third night my fave broke out completely I woke up this morning and my face is completely HAVING A ALLERGIC REACTION, my face before using this product was smooth and great now my face has rash bumps and red and dry my Facebook has never been like this before every time I touch my face it burns and hurts so bad, I try to apply cream on my face for the dryness and I am not able to, my skin is so dry it is starting to bleed, I am not pleased with this product. I am not sure what y’all are doing to the chemicals y’all are using but this is HORRIBLE!! My face has never gotten like this, I am crying from the pain I have, I work at a beauty store and how am I supposed to show up to work with swollen red skin. This is not okay at all!!!!!! For my family to say what happened to my face is unacceptable everyone has notice how mad this reaction is!!!! If I could give this 0 stars I would!!!!!

Review from neutrogena.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Service

We appreciate you giving our max strength acne cleanser a try, Samantha18, but sorry to hear about your results! We'd like the chance to see how we can make up for your experience and get you set up with an alternative product. When you have some time, go ahead and give us a call at 1-800-582-4048, Monday - Friday, from 9am to 5:30pm ET. Thank you!

Jan 28, 2024
Reviewer name: anniep58
4 out of 5 stars
4 out of 5 stars review

Nice face wash for oily/combined skin

This is my review of Neutrogena Oil-Free Acne Fighting Facial Cleanser, 2% Salicylic Acid Acne Treatment, Daily Oil-Free Acne Face Wash for Acne-Prone Skin with Salicylic Acid Acne Medicine, 6 fl. oz Using this product in my cleaning morning / evening routine for years. It contains 2% salicylic acid and some plant ingredients. Making light foam with water Gently cleans by penetrating into pores. Eliminate oil & unclog pores without overd-drying. Helping with cleaning face skin and having a pleasant light smell. Salicylic acid helping to treat and prevent breakouts. Doesn't irritate my gentle, sensitive skin. Oil free, residue-free, non-comedogenic. Suitable for daily use on acne prone skin. Plastic package with pump. A little goes a long way. Could recommend.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Jul 1, 2022
Reviewer name: dl312
5 out of 5 stars
5 out of 5 stars review

Effective & Affordable Prep for Serums

This is a classic cleanser. It's a great wash for acne or general exfoliation. I follow dermatologists on social media, and they recommend a salicylic acid soap to gently adjust PH levels to maximize vitamin C absorption, so I use this in the morning before serums.

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
Mar 22, 2023
Reviewer name: lawandah3
4 out of 5 stars
4 out of 5 stars review

Don't get it to close to your eyes

If you get to close like I did you may start having vision problems. I used this product for years and I always washed my whole face with it and I started noticing that my eyes would burn for up to an hour or so after I washed my face. It is a really great product just don't get it close to your eyes

Review from influenster.com
Helpful?6BX1SN339KCK13596802361
reply from Consumer Care

Thanks for sharing your feedback with us! We're sorry to hear you had a negative experience using our Oil-Free Acne Wash, and our team would appreciate the chance to learn more to help. When you can, please have the product handy and give us a call at 1-800-582-4048 M-F 9 am-5:30 pm ET, so we can chat. We hope to hear from you soon!