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Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars
233 ratings233 reviews
  1. 5 stars65% (152)
  2. 4 stars13% (31)
  3. 3 stars7% (16)
  4. 2 stars6% (15)
  5. 1 star8% (19)

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Showing 161-170 of 233 reviews
Jan 15, 2023
Reviewer name: Desri Kern
2 out of 5 stars
2 out of 5 stars review

The worst washer I have ever owned.

There is not enough water. It takes your clothes and ties them into knots. My clothes do not come clean. I called the company. The lady said everybody freaks when they see the wtere levels. I said no I freak when the toothpaste that was in my pajama top is still there after its been washed and the body orders don’t leave. The clothes are not clean so she said put them on heavy duty and there will be more water. So I wash my clothes on heavy duty, which is a two hour cycle. So I also only put like 4 to 6 pieces of clothes and cause they’re still not enough water if I put more. So instead of saving water and energy I’m using so much more it took me two cycles of heavy duty to wash one tiny dog bed yesterday so that was four hours trying to get a dog bed clean.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Social Media

Thank you for taking the time to share your thoughts on your LG washer.We would be pleased to investigate this further, but we must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, or you can reach us at our customer service line at (800) 243-0000, and we'll be pleased to see what we can do to help. Thanks. ^Jolly

Jun 15, 2024
Reviewer name: Babesbarn58
5 out of 5 stars
5 out of 5 stars review

A Workhorse That Goes On and On.

[This review was collected as part of a promotion.] Purchased the exact same washer I bought ten years ago. A real workhorse without any issues. My husband washes a great deal of clothes himself and when our ten year old LG said "goodbye", we went right out and got the same exact one. It is updated in visual appearance but hopefully we will get the same Great Service we had with the last LG.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Apr 24, 2022
Reviewer name: Coop81
5 out of 5 stars
5 out of 5 stars review

Fantastic washer!

[This review was collected as part of a promotion.] We bought this last month and have been extremely satisfied. Every function works well and exceeds our expectations. Love the clear lid—no need to open it and stop the load to see what is happening.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Nov 7, 2023
Reviewer name: jmc22
1 out of 5 stars
1 out of 5 stars review

No spin only cycle

This washer is not user friendly and the online users manual is disappointing. It basically just mentions the different functions and does not go into detail about operating them. I researched online and still was unable to find information on spin cycle. The biggest disappointment with this washer is that there is NO SPIN ONLY option. I would not have purchased this washer had I known that. The other disappointment with this washer is that it doesn’t remove stains unless “water plus” is added, which defeats the point of buying a water saving washer. Plus, the “water plus” feature soaks the clothes. I do not need my clothes to be soaked, I just want to add water to the load.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Customer Care

We apologize for any confusion or disappointment caused by the lack of a spin-only cycle on the LG WT7000CW washer. We understand that this feature is important to you, and we apologize for any inconvenience it may have caused. Regarding the stain removal issue, while the "water plus" feature is designed to enhance stain removal, we understand your concern about the clothes being soaked. We appreciate your feedback and will make sure to pass it along to our product development team for future improvements. If you have any further questions or need assistance, please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.

Feb 2, 2024
Reviewer name: Dennis41
2 out of 5 stars
2 out of 5 stars review

This washer sucks on normal wash cycles.

I've had my washer for three years and I always used the delicate cycle to wash my laundry. I decided to use the normal was cycle and I regret it. I used less than a small load of laundry soap and my black shirts has white residue left on them after the load was done. I don't use fabric softener either so I know how it wasn't that. How are clothes supposed to come out clean on normal cycle. I wash all my clothes in cold water and I might have to throw my clothes back in the washer to get the white residue off. I guess it's back washing laundry on the delicate cycle and beats the purpose of cutting down on water. My washer's model number is WT7305CW

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Digital Care Team

Hey Dennis, we think you may be having some lint issues, and we'd like to address it and any other potential reasons for the white residue on your clothing. Try out this link: http://spr.ly/6422VHVDp. Let us know how it goes in a private message on social media using @LGUSSupport with your model, serial, and phone number. Let's get your clothes fresh and clean! ~TammyJo

Jul 1, 2024
Reviewer name: LD1107
5 out of 5 stars
5 out of 5 stars review

Great drier!

[This review was collected as part of a promotion.] We bought this drier about a month ago, and have been so pleased with it! At 5'2", I had troubles with our last drier getting clothes out - I needed a long kitchen tongs to reach down so far! This one has great capacity, is quiet, cleans thoroughly, and I can get my laundry out easily! We got it at a great price as well!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Sep 16, 2024
Reviewer name: Pete B
2 out of 5 stars
2 out of 5 stars review

Items break but company response was poor

Purchased this in August of 2023 and exactly 12 months after purchase my house was flooded due to cut-off valve malfunction. Issue has since been fixed and is currently working fine but it took weeks to get it resolved and only after following up with LG multiple times a week. It shouldn't take a month to resolve an issue when the part arrived within 4 days after issue was diagnosed. Hopefully no more issues but time will tell. Based on recent experience giving 2 stars is probably generous.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Digital Care Team

Hey there Pete. We appreciate you sharing your experience with us about getting your LG top-load washer serviced. We always want to provide you with quick and effective service whenever you need it so you can get back to using your machine as soon as possible. Your review helps us to reach that goal, and we'll be sure to relay your word to the proper teams so we can continue to improve. We're here to help you whenever you need it! *Josh

Feb 22, 2022
Reviewer name: Adon7
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I purchased my LG washer a month ago and was very pleased that I did. The washer has excellent performance. I like everything about it The machine is way much better compared to one the I had before which lasted only for three years I would highly recommend LG products.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 2, 2024
Reviewer name: JoyceB
5 out of 5 stars
5 out of 5 stars review

Highly Recommend

First time with LG Appliances and so far, so good! I never had a washer without an agitator, I like it. I also like the clear top so I can see inside, very cool! There's just one thing I don't understand... I don't see where I can select the load size which would determine how much water goes in. I'm going to assume the washer automatically determines that based on the weight of the load? I've read the manual several times looking for that and couldn't find it. That's another plus, it actually came with the complete manual! I didn't have to go online to get one. Good job doing that LG, I appreciate it!!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Aug 1, 2023
Reviewer name: Tennis Lady
2 out of 5 stars
2 out of 5 stars review

Not Like My First LG Washer

I had an LG for 11 years, The lid lock finally failed and the LG repairman couldn't fix it with new parts. So I began looking for a machine that could be delivered within a day. Hence the LG WT7000CW, It is noisy, takes a long time per load and the items washed don't smell fresh. I have had the machine four days and had about 8 loads of laundry to do since the first LG failed. As others have said, if you use "Normal" the water doesn't cover the load. So I use extra water - which is not recommended in southern California. I am sorry I rushed into this purchase.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social

Hey there. Thank you for taking your time in leaving us a review regarding your washer. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will surely pass on your feedback to the rest of our team. Furthermore, if you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony