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Customer reviews for LG 4.5 cu. ft. Top Load Washer for
LG 4.5 cu. ft. Top Load Washer
4.2 out of 5 stars
stars
235 ratings235 reviews
  1. 5 stars65% (152)
  2. 4 stars13% (31)
  3. 3 stars7% (16)
  4. 2 stars7% (17)
  5. 1 star8% (19)

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Showing 161-170 of 235 reviews
Nov 7, 2021
Reviewer name: CZ man
5 out of 5 stars
5 out of 5 stars review

It sings to you and works

Bought this to replace an old agitator washer. Hands down this is the best thing to happen to the house in years: The washer uses a lot less water yet cleans everything you toss into it. For sheets and bedding, use the bedding cycle. The spin cycle is fast and removes the water. To the point where I think the dryer is running for less time to dry stuff off. And yes it plays cute tunes when starting up and done. I like it.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Feb 2, 2024
Reviewer name: Dennis41
2 out of 5 stars
2 out of 5 stars review

This washer sucks on normal wash cycles.

I've had my washer for three years and I always used the delicate cycle to wash my laundry. I decided to use the normal was cycle and I regret it. I used less than a small load of laundry soap and my black shirts has white residue left on them after the load was done. I don't use fabric softener either so I know how it wasn't that. How are clothes supposed to come out clean on normal cycle. I wash all my clothes in cold water and I might have to throw my clothes back in the washer to get the white residue off. I guess it's back washing laundry on the delicate cycle and beats the purpose of cutting down on water. My washer's model number is WT7305CW

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Digital Care Team

Hey Dennis, we think you may be having some lint issues, and we'd like to address it and any other potential reasons for the white residue on your clothing. Try out this link: http://spr.ly/6422VHVDp. Let us know how it goes in a private message on social media using @LGUSSupport with your model, serial, and phone number. Let's get your clothes fresh and clean! ~TammyJo

Jun 15, 2024
Reviewer name: Babesbarn58
5 out of 5 stars
5 out of 5 stars review

A Workhorse That Goes On and On.

[This review was collected as part of a promotion.] Purchased the exact same washer I bought ten years ago. A real workhorse without any issues. My husband washes a great deal of clothes himself and when our ten year old LG said "goodbye", we went right out and got the same exact one. It is updated in visual appearance but hopefully we will get the same Great Service we had with the last LG.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
May 5, 2023
Reviewer name: TellEveryone
1 out of 5 stars
1 out of 5 stars review

LG Please come pick this up and leave a refund

Drum half full, it fills up with enough water to wash one bath towel. Machine lies about the time it will take. 5 out of seven loads have leveling errors and stops. This in in a basement. Constant fake washing cycles. Clothes don’t get clean, Hours or even days to get one half drum load done. Misery. Does LG even have a quality assurance department? Freaking horrific. I am requesting a full refund. Please pick this thing up so I don’t have to send you a bill for my personal time, gas, and the removal of the horrible reviews I’m about to start leaving across the web. If no efforts are made before May 10, 2023, I will spend one hour per day sharing a copy of this review.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social Media

We’re really grateful and appreciate you taking the time to share your rating with us. We do all we can to provide our customers with the best service. We work continuously to improve the quality of our products and services that drive customer satisfaction. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.

Mar 1, 2022
Reviewer name: rob9876
5 out of 5 stars
5 out of 5 stars review

works very well so far

[This review was collected as part of a promotion.] I've had it a little over a month and it has been great so far. i got with LG help chat about changing the default settings so I wouldn't have to keep making the same choices every time I used it but they said that was not possible. Example is temp comes up at warm but I almost always use cold

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
Nov 7, 2023
Reviewer name: jmc22
1 out of 5 stars
1 out of 5 stars review

No spin only cycle

This washer is not user friendly and the online users manual is disappointing. It basically just mentions the different functions and does not go into detail about operating them. I researched online and still was unable to find information on spin cycle. The biggest disappointment with this washer is that there is NO SPIN ONLY option. I would not have purchased this washer had I known that. The other disappointment with this washer is that it doesn’t remove stains unless “water plus” is added, which defeats the point of buying a water saving washer. Plus, the “water plus” feature soaks the clothes. I do not need my clothes to be soaked, I just want to add water to the load.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from Customer Care

We apologize for any confusion or disappointment caused by the lack of a spin-only cycle on the LG WT7000CW washer. We understand that this feature is important to you, and we apologize for any inconvenience it may have caused. Regarding the stain removal issue, while the "water plus" feature is designed to enhance stain removal, we understand your concern about the clothes being soaked. We appreciate your feedback and will make sure to pass it along to our product development team for future improvements. If you have any further questions or need assistance, please feel free to reach out to us privately on Facebook or X (Twitter) via @LGUSSupport. We're here to help you and appreciate your understanding.

Aug 2, 2024
Reviewer name: JoyceB
5 out of 5 stars
5 out of 5 stars review

Highly Recommend

First time with LG Appliances and so far, so good! I never had a washer without an agitator, I like it. I also like the clear top so I can see inside, very cool! There's just one thing I don't understand... I don't see where I can select the load size which would determine how much water goes in. I'm going to assume the washer automatically determines that based on the weight of the load? I've read the manual several times looking for that and couldn't find it. That's another plus, it actually came with the complete manual! I didn't have to go online to get one. Good job doing that LG, I appreciate it!!

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hi, Joyce. We are thrilled to hear how much you are loving your first LG Washer and that having the full printed manual made your experience even better! You guessed correctly—your washer automatically senses the load size and adjusts the water level automatically during the initial sensing cycle to ensure the most efficient wash every time. If you ever need any assistance in the future, feel free to reach out to @LGUSSupport on social media. #LifesGood ❤️^Juvy

Jun 8, 2024
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Better if it pulled all laundry under the water.

[This review was collected as part of a promotion.] I had a previous front-load LG washer that lasted 28 years. This one unfortunately does not pull all the laundry under the water, but instead moves it side to side. I have to push the laundry under the water by pausing the wash, then start it up again. The same problem happens with rinsing, it does not pull all the laundry under the water, but instead moves it side to side.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG

Hi there, Thank you for reaching us. I'm so sorry to hear that your new LG front-load washer is not meeting your expectations. I can imagine how frustrating it must be to have a machine that doesn't perform as well as the one you had for 28 years. I want to acknowledge your loyalty and dedication to the LG brand, and I'm grateful for the opportunity to address your concerns. It's unacceptable that this new washer is not pulling all the laundry under the water, and I apologize for any inconvenience this has caused. I understand that having to pause the wash and restart it to push the laundry under the water is not only frustrating but also time-consuming. And I'm equally concerned about the issue with rinsing. It's clear that this washer is not living up to your standards, and I'm committed to finding a solution. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Aug 1, 2023
Reviewer name: Tennis Lady
2 out of 5 stars
2 out of 5 stars review

Not Like My First LG Washer

I had an LG for 11 years, The lid lock finally failed and the LG repairman couldn't fix it with new parts. So I began looking for a machine that could be delivered within a day. Hence the LG WT7000CW, It is noisy, takes a long time per load and the items washed don't smell fresh. I have had the machine four days and had about 8 loads of laundry to do since the first LG failed. As others have said, if you use "Normal" the water doesn't cover the load. So I use extra water - which is not recommended in southern California. I am sorry I rushed into this purchase.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248
reply from LG Social

Hey there. Thank you for taking your time in leaving us a review regarding your washer. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will surely pass on your feedback to the rest of our team. Furthermore, if you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Anthony

Nov 6, 2021
Reviewer name: ASB21
5 out of 5 stars
5 out of 5 stars review

Great basic top load washer

[This review was collected as part of a promotion.] Very pleased with this washer. Tub has good large capacity. Wash selector has plenty of options. Spin cycle gets the water out so well that clothes spend shorter times in the dryer than our previous front load washer.

Review from lg.com
Helpful?5RKBN6IUKKDH13596021248