[This review was collected as part of a promotion.] We bought this unit about three weeks ago, and I have been really happy with it. We do a lot of laundry and the system is super easy to use. The washer and dryer talk to each other as well, so the dryer recommends settings based on the what you set the washer to in the last load. We mainly bought it to save space in our small laundry/mud room. It definitely helps with overall use of the room. Super happy with it!

[This review was collected as part of a promotion.] While there are a couple of little things that could be improved on this laundry center, overall I am very happy with the execution-- it looks great, works great, holds plenty of laundry, and is easy to use. Being able to get notifications on your phone when your load is finished is more convenient than I expected-- it keeps me from forgetting my clothes and makes sure I always get them out before my spouse harasses me about them! This is easy to use-- one set of controls operates both the dryer and washer. It has numbered scales for temperature, soil level, etc.-- but the screen also displays a message for each setting ("Extra Light", "Light", etc. or "Cold", "Warm", etc.). At a quick glance you can see the numbers for the overall "recipe" and the messages make adjustments easy and clear to understand. Load times are typical for both the washer and dryer and the noise levels are as expected. You don't want this in your dining room, but it's not obnoxiously loud either. the capacities listed are accurate as well. I was worried that a stacked unit would mean a small washer or dryer, but both are the same or nearly the same as my standalone units thas this replaced. A few notes: 1) You need a standard 120V outlet for the washer and a typical 220V outlet (big plug) for the dryer. This is mildly annoying that there's no reason I should need to plug both the washer and dryer in-- it'd be incredibly easy to wire the unit to run only off of the larger dryer plug 2) I have not testing the flex auto dispenser (load in lots of detergent once and the washing machine decides how much to dose each load) as it only works with liquid detergents and softeners and I use a powdered detergent 3) Be aware of the ceiling height. With packaging, I couldn't stand this unit up in my basement with 7' ceilings-- however, once the foam and cardboard was removed, I had plenty of clearance. Overall, I'm as happy with this as you can be for a washer and dryer. I appreciate the small footprint, the easy to navigate and use menu, and the overall operation. The app notifications are a great bonus as well. The need for two outlets (normal for the washer, large plug for the dryer) is annoying, but not a deal breaker-- this is still a solid 5/5 star unit.

[This review was collected as part of a promotion.] If you prefer separate washer and dryer units, the Bespoke AI Laundry Hub is an excellent choice. It stacks the full size washer and dryer on top of each other, saving space in your laundry room. The washer drum is larger than most washing machines (which I was impress how big it actually is). The AI OptiWash & Dry feature uses sensors to determine the optimal amount of detergent needed for each load. The machine can identify fabric types and ensures thorough cleaning. Heat pump technology minimizes electricity usage, making it energy-efficient. Its touchscreens and intuitive controls make it user-friendly. Samsung’s Bespoke AI Laundry Hub offers a blend of convenience, intelligence, and efficiency. The Hub is equipped with Wi-Fi connectivity. You can use the SmartThings app on your smartphone to: Receive end-of-cycle alerts. Remotely start, stop, or delay your washer. I have even connected it to my Alexa and get announcements when the washer or dryer is complete. Best of all is the lint trap - the foldable lint filter prevents lint from re-entering the machine.

[This review was collected as part of a promotion.] This another excellent Samsung Appliance added to our already growing Samsung Family. Our Stacked Washer Dryer joined the Samsung Smart Fridge we already had and also the Samsung Smart Oven with built in airfryer. The delivery guys were great they used the braided hoses we bought instead of the common red n blue hose plus the new vent hose. Our utility room is already small and confined so the unit free up a lot of space so I could rearrange the room. The spot was perfect where the ONE peice stackable washer dry went. The delivery guys have never seen anything like this before and were also impressed. There are so many great features with the preprogrammed washer settings and the built in smart laundry detergent and softner dispensing system. I am still learning all these features and linking them to my app on my phone. I am referring this life save to friends and family who are short on time with their busy schedule.

[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer and it's been a game-changer. Setup was easy, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology adapts to my laundry habits, saving time and energy. Its large capacity drum handles even the bulkiest loads effortlessly. SmartThings integration allows remote monitoring and control via my smartphone. The flexdry feature lets me dry delicate items separately from larger loads. The AI optimal wash feature defects how soiled your clothes are and will add extra time to the load for a more effective cleaning. If you are in a rush, do not chose this option. It can take about an hour and a half for completion. One thing that can use an update is the flex dispenser. It does not tell you when it's running low or when to refill it. This can mean that you wash your clothes without detergent if you don't check it! Overall, it's efficient, intuitive, and has made laundry day a breeze.

[This review was collected as part of a promotion.] The washer/dryer unit was a major upgrade to my previous unit. I like all of its features and its smart things app. Both washer and dryer is big enough for large loads. By having both units stacked, it definitely saves some space in my home. The unit is easy to control as the control panel is in the center of both the washer and dryer. I love the AI feature as it automatically determines the soil level and the fabrics being laundered and makes adjustments as needed. The flex auto dispense system is great. You can customize the settings for the dispenser using the smart things app. It has a space for liquid detergent, fabric softener and bleach. You can customize how much you want to use via the smart things app. There is a super speed wash and dry option where you can get a load done in under an hour. It's great for when you need something laundered and forgot to do it but need it the same day. I love the steam wash option for my clothes. I feel like the clothes comes out cleaner. I love this new unit, makes me feel welcomed to the new age.

[This review was collected as part of a promotion.] The stars aligned with the perfect timing when I received the incredible opportunity to upgrade my faulty 10+ year old washer and dryer set for the new Samsung Bespoke AI Laundry Hub™ 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and 7.6 cu. ft. Electric Dryer in Brushed Black. What a complete game changer it has been! The design is very sleek and contemporary with its Brushed Black finish. The capacity of the actual washer and dryer surprised me the most. The difference was immediately noticed when our usual loads where placed inside and we still had so much space left over. The excitement of knowing our larger quilts and fluffy comforters will now have no issues being washed or dried was tremendous. The AI powered technology is one of it's most alluring quality that really promotes it's commitment to making sure that washing laundry can be the least time consuming and easiest task for one to do. The multiple options for both wash and dry cycles takes into factor the type of fabric, the amount of soil, load size and spin speed all by itself taking out the guesswork on your end. The Flex Auto Dispense is an absolute game changer! Knowing the average household does more than one load of laundry makes this feature a highlight because you can save time and reduce waste by loading it up and letting your washer do the work of dispensing the perfect amount of detergent, softener and bleach based on your chosen cycle. I do appreciate that I can connect my Bespoke AI Laundry hub to the SmartThings App along with all my other Samsung appliances. I really like how the app will notify me how long the cycle will take, how much time is left and how I can receive notifications when the cycle is complete. Unfortunately the criticism I would mention about the app is that you can only send your decided cycle settings to your washer or dryer but you cannot virtually start the cycle from the app itself. You have to physically press the start button on the appliance which I see as an inconvenience. In terms of performance I find that it definitely gets the job done. I do find that the dryers ability in completely drying much thicker fabrics like bedding a bit lacking. The AI Bedding cycle setting itself unfortunately leaves our loads still wet. Most AI dryer settings do. I have had to configure my own cycle setting and set it where it has a higher temperature, higher speed and longer time to make sure all sheets are equally dried.

[This review was collected as part of a promotion.] I just received my unit yesterday and I'm already loving it. Rite out of the box your met with a very modern and very clean looking machine. I love the color and it's just beautiful lol I don't know what else to say. Along withe the stylish clean look you have all of the tech in this machine. I already had the smart things app so as soon as I opened the app the washer and dryer popped up for me to add. I love that it has a detergent container that holds up to 32 loads. While setting it up it has a setting that you scan the laundry detergent bottle to get the recommended amount to use for the load of laundry that the AI senses. And yes I said AI which is the big thing for samsung this year. I will do a follow-up after a few uses of the AI features. Last but not least it's energy stare rated so you a cost savings over your regular standard washer and dryer. In all I'm loving this machine. Update, I have been using the AI featurees and I would say it does make a difference. With my older set I have to set the water temp, soil level, spin speed, and pour my own detergent, but with Samsung AI I just set it to AI wash and it automatically sets all of the settings depending on what it senses and auto despence the laundry detergent . With the AI I get alerted on what's happening, like a few times it alert me it was going to go through a second rinse because of what it seen from the soil. Plus it uses much less energy than my old set. On the app your able to see your usage. In all I'm very happy with the new features Samsung has added to their products.

Very disappointed. Just used it for the first time and found the front door is wobbling back and forth about half an inch when it starts spinning. Also, it looks like - even when the door is closed - there is a gap between the door and the frame. Not sure if this is common or if just our unit is defective. Also, worth mentioning that the unit is significantly noisier than our 16-year-old washer we've replaced.

[This review was collected as part of a promotion.] My first impressions were not great due to an hour long struggle to get the washer and dryer connected to my Smartthings app and to wifi. Many, many tries later and both finally got connected! Now being able to get notifications from our laundry pair is so helpful! We can send cycle changes to the pair and see current status or if there are any issues present (oops! I left the door open!)! The AI function perfectly dispenses the proper amount of detergent and conditioner for each load and even adds rinse cycles if the current load is extra dirty. This thing is amazing! Drying has always been a struggle with our other laundry pair but this Samsung Bespoke AI Laundry Hub gets the timing done perfectly and even spins the load after finished to keep things wrinkle free. Seriously, where has this been all my life?! I'm excited to try out more AI features and Smartthings settings as we continue to use this new innovation in laundry care!