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Customer reviews for Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub™ Washer with Flex Auto Dispense and 7.6 cu. ft. Gas Dryer in Brushed Black for
Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub™ Washer with Flex Auto Dispense and 7.6 cu. ft. Gas Dryer in Brushed Black
4.6 out of 5 stars
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45 ratings45 reviews
  1. 5 stars78% (35)
  2. 4 stars18% (8)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star4% (2)

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Showing 1-10 of 45 reviews
Apr 19, 2024
Reviewer name: jesikika
5 out of 5 stars
5 out of 5 stars review

Perfect Upgrade to our Laundry Room!

[This review was collected as part of a promotion.] I recently upgraded my laundry appliances to streamline my chores, and after much research, I settled on the Samsung Bespoke AI Laundry Hub. This is an impressive example of modern laundry technology, and the integration with the SmartThings App enhances the user experience significantly. Being able to monitor and control the washer and dryer remotely adds a level of convenience that I didn't know I needed. The app's interface is intuitive and easy to use, making laundry management a breeze. The capacity is impressive, considering its stacked design. With a washer capacity of 4.6 cu. ft. and a dryer capacity of 7.6 cu. ft., it handles my family's laundry needs with ease. I can finally wash our king-sized comforter from home without dealing with a cramped washer or loud vibration noises, thanks to the vibration reduction technology. The AI Optiwash and AI Optimal Dry features are standout elements of this appliance. The ability to detect soil level and fabric type and adjust settings accordingly ensures a thorough clean and gentle drying cycle, preserving the quality of my clothes. This is especially helpful with our gym clothes! They get thoroughly cleaned but not overly dried, where they smell singed when you remove them. When it comes to speed, this unit doesn't disappoint. The Super Speed Wash and Dry option allows me to wash and dry a full load in just 58 minutes, perfect for busy days when I need clean clothes in a hurry. I've had the opportunity to use the Flex Auto Dispense system, and it's a game-changer. The automatic dispensing of detergent and softener based on load size saves me time and ensures that I use just the right amount of product, eliminating waste. It also eliminates the mess of pouring for each load and having the detergent and softener out on display all of the time! As for the interior, the design of the Bespoke AI Laundry Hub is thoughtful and practical. The Easy Reach control panel makes it easy to access settings, and the interior of both the washer and dryer is spacious and well-lit, making loading and unloading a breeze. I can easily load and unload even though I am petite. I would highly recommend this to anyone looking for a replacement or upgrade to their laundry station.

Review from The Insiders
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Mar 28, 2024
Reviewer name: JBTechfanatic1
5 out of 5 stars
5 out of 5 stars review

Space Saving Powerful Beauty

[This review was collected as part of a promotion.] Meet the New Gorgeous Laundry room Expert The Samsung Bespoke AI Laundry Hub™ 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and 7.6 cu. ft. Electric Dryer in Brushed Black (WH46DBH500EVA3) This is a one piece stacked system has been a absolute joy to use. Let talk about features as it's loaded! The Laundry Hub™ Design is Easy to Reach and the Control Panel is easy to use. It has a Large Capacity 4.6 cu. ft. washer. Also a Large Capacity 7.6 cu. ft. dryer. It's stacked in one piece so setup is simple. The advanced features AI OptiWash™ AI Optimal Dry are intuitive and really help achieve excellence in your Laundry results. With AI really taking our guesswork out of Laundry. It's Truly hard to get it wrong with this set. The AI literally will set the perfect wash. All we have to do is figure out how to put the soap in the Auto Dispense and the clothes . This helps us dad's that are not the greatest in the washing category if the wife's on vacation we have AI on our side lol. To Make it simple just fill the detergent then it's Automatic Using Samsung's Flex Auto Dispense System. This will make sure you put just the right amount of detergent with your clothes. This will save us lots of money and detergent through time. If you're on a time crunch no problem simply use Super Speed Wash and Dry. Its Super fast and gives you great results. I love Samsung SmartThings the ability to start or stop my wash from our mobile device favorite voice assistant and even get notifications when you're loads are done. With Wi-Fi Connectivity with SmartThings Samsung has us covered. The future is here! Also it has powerful Steam Wash! To surely to get rid of all that nasty smelly bacteria. Pure quality with an insane 20-year Motor Warranty! I absolutely love the AI Smart Dial keeps the fingerprints at Bay. Truly makes navigating the settings and features simple. Turn wheel right or left to get around with ease. If you want to save energy use AI Energy Mode built-in this gorgeous ENERGY STAR® Certified appliance. No need to buy expensive cleaning tablets it has Self Clean+. And for safety and to maximize your performance a Vent Sensor to help you stay on top of blocked vets. From the build quality to the performance our family absolutely loves and recommends this new Stackable washer and dryer from Samsung Bespoke!

Review from The Insiders
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Jan 17, 2025
Reviewer name: Juanminator
5 out of 5 stars
5 out of 5 stars review

Wonderful washer/dryer set

[This review was collected as part of a promotion.] I have had my washer/dryer for 4 months now and I love them. My clothes comes out cleaner in less time spent washing clothes. The washing and drying options are awesome. And using the AI function to do my laundry works great and no issues with the clothes coming out unsatisfactory. I have recommended them to everyone I know.

Review from Samsung US
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Apr 11, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

My Week with the Samsung Bespoke Washer and Dryer

[This review was collected as part of a promotion.] I've been using the Samsung Bespoke Washer and Dryer for just a week, and I'm already astounded by the transformation it has brought to my laundry routine. This dynamic duo has completely changed the game for me, offering a level of convenience and efficiency I never knew was possible. One of the features that immediately captured my attention is the innovative AI system integrated into the washer. The ability to load a month's worth of detergent and softener and have the machine dispense the perfect amount based on the level of dirtiness in each load is nothing short of revolutionary. I put this feature to the ultimate test by throwing in a load of my teenage son's grass-stained khaki pants, and to my amazement, they emerged from the wash completely spotless. It's safe to say that the AI system passed with flying colors, exceeding my expectations in every way. The dryer has been equally impressive. The ability to sync with the washer's settings is a game-changer. By automatically adjusting the drying settings based on how the clothes were washed, it ensures thorough drying without compromising the integrity of the fabrics. This thoughtful feature gives me peace of mind knowing that my clothes will come out perfectly dry and undamaged every time. The seamless integration with the SmartThings app has further enhanced my experience. Setting up the app was a breeze, and now I can easily monitor and control my laundry cycles from anywhere. I love that i can receive a notification on my smartphone from the SmartThings app, informing me that my laundry cycle has finished. But that's not all—simultaneously, the smart lights in my home subtly shift in color, signaling that it's time to attend to the freshly cleaned clothes. In just a week, these appliances have become indispensable to my household, simplifying my laundry routine while adding a touch of magic to my home. If you're searching for a washer and dryer that seamlessly blend cutting-edge technology with practical functionality, look no further than the Samsung Bespoke series.

Review from The Insiders
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Mar 28, 2024
Reviewer name: OliveBranch
5 out of 5 stars
5 out of 5 stars review

Sleek and effective

[This review was collected as part of a promotion.] I love the look and function of my new washer dryer. The ease of the different functions. I love the easy to use the SmartThings app and knowing what my wash and dryer is doing. The inside the capacity of each is perfect from small loads to bigger loads with blankets. The wash time is super fast and efficient. The interior looks awesome and so sleek. This is what you want in a washer and dryer. My old washer and dryer use to be load and noisy and vibrated a good bit with this Vibration Reduction Technology this washer and dryer is so much more quiet and does not vibrate and move. The auto dispenser makes washing so easy. I no longer have to pull the detergent out all the time. The stack design saves space and is still easy to access. This was truly an upgrade for us from our old front load washer and dryer. The AI feature is easy to use. Just put your laundry in and it automatically determines the level of soil and washes accordingly. I love the color. I highly recommend it.

Review from The Insiders
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Apr 11, 2024
Reviewer name: Bpower2
5 out of 5 stars
5 out of 5 stars review

Mr Clean

[This review was collected as part of a promotion.] I was opposed to going from a front loader to a stacked one, thinking it would be an eye sore but we actually gained a good bit of space back in the laundry room. I like the high tech features and the AI integration into washing loads. Setup was easy, I forgot to remove the plug from my old dryer but bought another one. I love the look of my washer dryer. After having some problems setting up the SmartThings app and connecting to it then it was easy to use the SmartThings app and knowing what my wash and dryer is doing. The capacity of each is perfect from small loads to bigger loads. The wash time is fast and efficient. The interior looks very nice. My old washer and dryer vibrated a good bit with this Vibration Reduction Technology this washer and dryer is so much quieter and does not vibrate and move. The auto dispenser makes washing so easy. Just set it and forget it. This was an upgrade for us . The AI feature is easy to use. Just put your laundry in and it automatically determines the level of soil and washes the way it needs to.

Review from The Insiders
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Mar 28, 2024
Reviewer name: DHSig
5 out of 5 stars
5 out of 5 stars review

Power House Laundry Tower

[This review was collected as part of a promotion.] This 74” tall machine is commanding with a beautiful sleek design and it seamlessly integrates into our pantry space. The Hub is made with high-quality materials such as glass and stainless steel and seems very durable and hopefully will last a long time. It has thoughtful design elements when it comes to the auto liquid dispense system (which is plastic not metal , so no rust), the space saving design and the ultra capacity for the dryer and drum is a no brainer for us doing laundry! In terms of performance, so far it has easily handled any load I have put into the machine. Its washing cycles are effective, with optimal water consumption and 15 cycle options catering to different fabric types, way more than I can describe here. To be honest I have not tried them all as of yet. I am most excited to try the Steam Wash setting as I stain pretty much every time i eat. :) The washer does not have any rock or shake in the spin cycle. Our system sits on hardwood floors and is in its own pantry room. The drying is efficient, offering quick times for towels and sheets and gentle care for garments. So far I have used the timed dry, denim, and towels and sheets cycles, the 13 cycle options are fantastic. The lint trap is easy to access and clean out with each load. A chime at the end of each cycle is a fun way to let you know your load is complete. This can be turned off. There is also a dryer light that can be turned on or off. I only have two Cons to offer in this review. The stacked Bespoke HUB washer sits extremely low to the ground. I have to bend very far into the machine to pull out the random sock stuck in the back, kinda like Pooh in the Honey Tree. Flexibility is should be considered this if you are purchasing this HUB Another slight negative is the display. The sensitivity of the power button and the whole display is hard to gauge. As I press on the power button it may or may not turn on. Then you must press again till the display senses your finger. Once the system is on everything works as it should. One cool feature is the smart connectivity. You must download Smart things App and connect via WIFI users can control the appliance from a smartphone. This process wasn't too complicated for me and being able to schedule to start a load when PGE KW fees are low is a nice $ saver. I have enjoyed how the Bespoke Laundry HUB works so far and think it's a worthy investment for our household. I look forward to many years of use.

Review from The Insiders
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Jul 11, 2024
Reviewer name: MrBargainshopper
4 out of 5 stars
4 out of 5 stars review

Almost perfect… but getting there

[This review was collected as part of a promotion.] I’ve had the unit a little over a month and I’m still learning all the features. Huge upgrade from our 10+ year old washer and dryer. The AI is neat but it’s clearly in its infancy. The unit manages wash cycles well but struggles with drying bulky items like jeans, bedding and towels. Those and other bulky cotton based items need at least two drying cycles to have them fully dry when using the AI suggested drying cycle. The dryer sometimes stops shortly after starting the cycle and plays the jingle that informs you the cycle is over despite the clothes being damp or wet. Instead of fully relying on the AI recommendations for drying (for now) I’m trying the timed dry settings and adjusting the temperature. That has helped with the larger items. Despite this minor issue, I really love the unit. The design is beautiful and the single unit stacked system is great for small laundry rooms. It is a finger print magnet but a quick wipe solves the problem. I would recommend this unit to others. With all these units with a ton of bells and whistles, there’s a learning curve to maximizing the performance. I’m looking forward to learning more with time and also learn the smart things app integration.

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Review from Samsung US
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Mar 28, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Really good AI Laundry tech

[This review was collected as part of a promotion.] I love the sleek exterior design of the Electric Samsung Bespoke AI Laundry Hub. It fits perfectly into our laundry room. Definitely space saving. The inside is huge for both washer and dryer and can easily fit my larger loads. I like that everything is digital as well and it makes it simple to understand. The detergent and softner is easy to load in the washer for the auto dispense option. It's a really cool option to have so I don't have to worry about how much detergent is needed because the unit auto determines and dispenses it according to the senser. It also lets you know when you are running low on detergent. However, I've used it for 6 loads now and it doesn't look like the liquid has moved or changed levels. The good thing is that I can tell that my clothes are clean. I like that the dryer auto sets to the correlating washer cycles. It even reminds you to clean the lint trap. I like the suggested connectivity of the Samsung Smart Things app. You can control some of the laundry hub settings right from the app. Some other things I noticed and liked about the laundry hub is how quiet the cycles were. The room where it's located is right inbetween my daughter's room and my office. I'm able to work/study and my daughter is able to sleep soundly without disruption. Also the cute little musical tune it plays when the cycle is done is alot better than a typical loud buzz most other laundry machines make. Overall I really liked the AI laundry hub, but there are a couple of kinks or recommendations I have. 1. I tried to bar code scan over a dozen laundry detergents (different sizes and brands) and all of them said it wasn't supported. And there isn't anywhere on the app or Samsung website that tells you how to fix this or which detergent to get. 2. Wish I could remote start the cycles on the app. It shows where you can schedule it but the option is always greyed out (unclickable). 3. I wish I could see the actual setting types (warm, hot, cold, normal, heavy etc) with the numbers on the unit and not just on the app.

Review from The Insiders
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Sep 13, 2026
Reviewer name: Dee Dee
1 out of 5 stars
1 out of 5 stars review

Horrible!!!!!

Absolutely HORRIBLE. This is, without question, the worst washer and dryer I have ever owned in my life. I am almost 50 years old, and I have never experienced such poor quality and performance from an appliance. The washer has mold all over the detergent and fabric softener dispenser area. How is that even acceptable? It is disgusting and completely unacceptable. The dryer is just as bad. It takes THREE HOURS to dry a normal load of clothes. Three hours! And now the washer has started leaking from the front panel. To make matters even worse, this washer is unbelievably loud. I have never owned a washer this loud. It sounds like something is seriously wrong with it every time it runs. The washer and dryer are both absolute garbage. Poor quality, terrible performance, mold, leaking, and unbelievably loud. I deeply regret purchasing this set and would NEVER recommend it to anyone. Oh, it's so heavy no one will come and fix the issues. Save your money and buy something else. If I could give this product ZERO stars, I absolutely would.

Review from Samsung US
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