Customer reviews for Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub™ Washer with Flex Auto Dispense and 7.6 cu. ft. Gas Dryer in Brushed Black forMember photos









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Great upgrade
[This review was collected as part of a promotion.] The washer/dryer unit was a major upgrade to my previous unit. I like all of its features and its smart things app. Both washer and dryer is big enough for large loads. By having both units stacked, it definitely saves some space in my home. The unit is easy to control as the control panel is in the center of both the washer and dryer. I love the AI feature as it automatically determines the soil level and the fabrics being laundered and makes adjustments as needed. The flex auto dispense system is great. You can customize the settings for the dispenser using the smart things app. It has a space for liquid detergent, fabric softener and bleach. You can customize how much you want to use via the smart things app. There is a super speed wash and dry option where you can get a load done in under an hour. It's great for when you need something laundered and forgot to do it but need it the same day. I love the steam wash option for my clothes. I feel like the clothes comes out cleaner. I love this new unit, makes me feel welcomed to the new age.
Samsung has done it again.
[This review was collected as part of a promotion.] I just received my unit yesterday and I'm already loving it. Rite out of the box your met with a very modern and very clean looking machine. I love the color and it's just beautiful lol I don't know what else to say. Along withe the stylish clean look you have all of the tech in this machine. I already had the smart things app so as soon as I opened the app the washer and dryer popped up for me to add. I love that it has a detergent container that holds up to 32 loads. While setting it up it has a setting that you scan the laundry detergent bottle to get the recommended amount to use for the load of laundry that the AI senses. And yes I said AI which is the big thing for samsung this year. I will do a follow-up after a few uses of the AI features. Last but not least it's energy stare rated so you a cost savings over your regular standard washer and dryer. In all I'm loving this machine. Update, I have been using the AI featurees and I would say it does make a difference. With my older set I have to set the water temp, soil level, spin speed, and pour my own detergent, but with Samsung AI I just set it to AI wash and it automatically sets all of the settings depending on what it senses and auto despence the laundry detergent . With the AI I get alerted on what's happening, like a few times it alert me it was going to go through a second rinse because of what it seen from the soil. Plus it uses much less energy than my old set. On the app your able to see your usage. In all I'm very happy with the new features Samsung has added to their products.
Perfect Upgrade to our Laundry Room!
[This review was collected as part of a promotion.] I recently upgraded my laundry appliances to streamline my chores, and after much research, I settled on the Samsung Bespoke AI Laundry Hub. This is an impressive example of modern laundry technology, and the integration with the SmartThings App enhances the user experience significantly. Being able to monitor and control the washer and dryer remotely adds a level of convenience that I didn't know I needed. The app's interface is intuitive and easy to use, making laundry management a breeze. The capacity is impressive, considering its stacked design. With a washer capacity of 4.6 cu. ft. and a dryer capacity of 7.6 cu. ft., it handles my family's laundry needs with ease. I can finally wash our king-sized comforter from home without dealing with a cramped washer or loud vibration noises, thanks to the vibration reduction technology. The AI Optiwash and AI Optimal Dry features are standout elements of this appliance. The ability to detect soil level and fabric type and adjust settings accordingly ensures a thorough clean and gentle drying cycle, preserving the quality of my clothes. This is especially helpful with our gym clothes! They get thoroughly cleaned but not overly dried, where they smell singed when you remove them. When it comes to speed, this unit doesn't disappoint. The Super Speed Wash and Dry option allows me to wash and dry a full load in just 58 minutes, perfect for busy days when I need clean clothes in a hurry. I've had the opportunity to use the Flex Auto Dispense system, and it's a game-changer. The automatic dispensing of detergent and softener based on load size saves me time and ensures that I use just the right amount of product, eliminating waste. It also eliminates the mess of pouring for each load and having the detergent and softener out on display all of the time! As for the interior, the design of the Bespoke AI Laundry Hub is thoughtful and practical. The Easy Reach control panel makes it easy to access settings, and the interior of both the washer and dryer is spacious and well-lit, making loading and unloading a breeze. I can easily load and unload even though I am petite. I would highly recommend this to anyone looking for a replacement or upgrade to their laundry station.
best washer dryer
[This review was collected as part of a promotion.] I recently had the pleasure of upgrading my laundry experience with the Samsung Bespoke AI Laundry Hub™, and I must say, it has completely transformed the way I approach laundry care. The WH46DBH500EVA3 model, boasting a 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and a 7.6 cu. ft. Electric Dryer, in the sleek Brushed Black finish, is a game-changer in every aspect. First and foremost, the design of this laundry hub is strikingly elegant. The Brushed Black finish adds a touch of modern sophistication to my laundry room, seamlessly blending in with its surroundings. The sleek and minimalistic design not only enhances the aesthetic appeal of the space but also reflects Samsung's commitment to innovative design. One of the standout features of this laundry hub is its AI-powered technology, which brings intelligence and convenience to the laundry routine. The built-in AI capabilities automatically optimize the wash and dry cycles based on factors such as fabric type, soil level, and load size. This not only ensures superior cleaning and drying results but also saves time and energy by eliminating guesswork. The Flex Auto Dispense feature is another highlight of this laundry hub. It intelligently dispenses the perfect amount of detergent, fabric softener, and bleach based on the selected cycle and load size, eliminating the need for manual measuring and reducing product waste. This level of automation and precision is a game-changer for busy households like mine, allowing for hassle-free laundry care. In terms of performance, the washer's 4.6 cu. ft. Large Capacity provides ample space for even the bulkiest loads, while the dryer's 7.6 cu. ft. capacity ensures efficient drying without overcrowding. The advanced technologies incorporated into both appliances deliver outstanding cleaning and drying results, leaving clothes fresh, clean, and ready to wear. Additionally, the user-friendly interface makes operating the laundry hub a breeze. The intuitive controls and digital display provide easy access to a variety of customizable cycles and settings, allowing me to tailor each wash and dry cycle to my specific needs. The SmartThings App for Washer/Dryer has completely transformed the way I approach laundry, making the chore not only manageable but surprisingly enjoyable. From its intuitive interface to its seamless integration with my Samsung appliances, this app has exceeded my expectations in every aspect. First and foremost, the app's user-friendly design deserves applause. Navigating through its various features is a breeze, thanks to its intuitive layout and clear instructions. Whether you're scheduling a wash cycle or adjusting settings on the fly, the SmartThings App makes the process effortless and straightforward. Real-time notifications are a game-changer. Gone are the days of constantly checking on the progress of my laundry. With this app, I receive timely updates on my smartphone, allowing me to stay productive while my washer and dryer do the heavy lifting. It's incredibly convenient and has saved me valuable time and energy. Customization options are where this app truly shines. From selecting the perfect wash cycle for different types of fabrics to adjusting temperature and spin speed, the level of control it offers is impressive. I love being able to tailor each laundry session to meet my specific needs, whether it's a quick refresh or a deep clean. The SmartThings App's integration with other smart home devices adds another layer of convenience. I've set up routines that automatically start a new load when I leave for work or receive a notification when a cycle is complete. It's a seamless experience that has made managing laundry a hands-free task..
Space Saving Powerful Beauty
[This review was collected as part of a promotion.] Meet the New Gorgeous Laundry room Expert The Samsung Bespoke AI Laundry Hub™ 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and 7.6 cu. ft. Electric Dryer in Brushed Black (WH46DBH500EVA3) This is a one piece stacked system has been a absolute joy to use. Let talk about features as it's loaded! The Laundry Hub™ Design is Easy to Reach and the Control Panel is easy to use. It has a Large Capacity 4.6 cu. ft. washer. Also a Large Capacity 7.6 cu. ft. dryer. It's stacked in one piece so setup is simple. The advanced features AI OptiWash™ AI Optimal Dry are intuitive and really help achieve excellence in your Laundry results. With AI really taking our guesswork out of Laundry. It's Truly hard to get it wrong with this set. The AI literally will set the perfect wash. All we have to do is figure out how to put the soap in the Auto Dispense and the clothes . This helps us dad's that are not the greatest in the washing category if the wife's on vacation we have AI on our side lol. To Make it simple just fill the detergent then it's Automatic Using Samsung's Flex Auto Dispense System. This will make sure you put just the right amount of detergent with your clothes. This will save us lots of money and detergent through time. If you're on a time crunch no problem simply use Super Speed Wash and Dry. Its Super fast and gives you great results. I love Samsung SmartThings the ability to start or stop my wash from our mobile device favorite voice assistant and even get notifications when you're loads are done. With Wi-Fi Connectivity with SmartThings Samsung has us covered. The future is here! Also it has powerful Steam Wash! To surely to get rid of all that nasty smelly bacteria. Pure quality with an insane 20-year Motor Warranty! I absolutely love the AI Smart Dial keeps the fingerprints at Bay. Truly makes navigating the settings and features simple. Turn wheel right or left to get around with ease. If you want to save energy use AI Energy Mode built-in this gorgeous ENERGY STAR® Certified appliance. No need to buy expensive cleaning tablets it has Self Clean+. And for safety and to maximize your performance a Vent Sensor to help you stay on top of blocked vets. From the build quality to the performance our family absolutely loves and recommends this new Stackable washer and dryer from Samsung Bespoke!
Surpasses all others
[This review was collected as part of a promotion.] I love my new washer dryer. It has so many new features and functions compared to my old unit. This was truly an upgrade. I enjoy using the Samsung smart things app. You can customize your washer and dryer to your need. There are many different options, including the flex auto dispenser. You can customize how much detergent and fabric softener to use. The AI feature is easy to use. Just put your laundry in and it automatically determines the level of soil and makes adjustments as needed. I love the steam wash setting for my whites. I feel like the clothes comes out cleaner. There is even a speed setting to get your clothes cleaned in under an hour. The control panel is in the middle between the washer and dryer, makes it easy to access and easy to use. I love this new unit and the color. I highly recommend it.
Space-saving High Tech Washer and Dryer
[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer, and I must say, I'm thoroughly impressed. Setting it up was a breeze, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology is truly revolutionary – it learns my laundry habits and adjusts settings accordingly, which saves me a ton of time and energy. I love that there are many wash and drying settings to customize the different loads of laundry that we have to be cleaned. One of my favorite features is the large capacity drum, easily handling even my bulkiest loads. The Quick Wash cycle is a lifesaver for busy days, and with the Steam Sanitize option, my clothes come out fresh and clean every time. The SmartThings integration is seamless, allowing me to monitor and control my laundry remotely from my smartphone. Plus, the fingerprint-resistant finish keeps the appliances looking pristine even with daily use. One downside is that it doesn't notify me when it's running low on detergent, which is a pretty big issue for my large family that does laundry daily. Overall, the Samsung BeSpoke AI stacked washer and dryer has exceeded my expectations in every way. It's efficient, intuitive, and makes laundry day a breeze. I couldn't be happier with my purchase.
Almost perfect… but getting there
[This review was collected as part of a promotion.] I’ve had the unit a little over a month and I’m still learning all the features. Huge upgrade from our 10+ year old washer and dryer. The AI is neat but it’s clearly in its infancy. The unit manages wash cycles well but struggles with drying bulky items like jeans, bedding and towels. Those and other bulky cotton based items need at least two drying cycles to have them fully dry when using the AI suggested drying cycle. The dryer sometimes stops shortly after starting the cycle and plays the jingle that informs you the cycle is over despite the clothes being damp or wet. Instead of fully relying on the AI recommendations for drying (for now) I’m trying the timed dry settings and adjusting the temperature. That has helped with the larger items. Despite this minor issue, I really love the unit. The design is beautiful and the single unit stacked system is great for small laundry rooms. It is a finger print magnet but a quick wipe solves the problem. I would recommend this unit to others. With all these units with a ton of bells and whistles, there’s a learning curve to maximizing the performance. I’m looking forward to learning more with time and also learn the smart things app integration.



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Horrible!!!!!
Absolutely HORRIBLE. This is, without question, the worst washer and dryer I have ever owned in my life. I am almost 50 years old, and I have never experienced such poor quality and performance from an appliance. The washer has mold all over the detergent and fabric softener dispenser area. How is that even acceptable? It is disgusting and completely unacceptable. The dryer is just as bad. It takes THREE HOURS to dry a normal load of clothes. Three hours! And now the washer has started leaking from the front panel. To make matters even worse, this washer is unbelievably loud. I have never owned a washer this loud. It sounds like something is seriously wrong with it every time it runs. The washer and dryer are both absolute garbage. Poor quality, terrible performance, mold, leaking, and unbelievably loud. I deeply regret purchasing this set and would NEVER recommend it to anyone. Oh, it's so heavy no one will come and fix the issues. Save your money and buy something else. If I could give this product ZERO stars, I absolutely would.
Dee Dee, we appreciate you sharing such a detailed overview of your experience with both appliances. The context you've provided gives us a fuller picture of your ownership journey. To allow our team to review the experiences described in your review, please connect with us through any of the channels below using reference number (1153187341). Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Glaiza Samsung Care
Disappointed (looks like a defective unit)
Very disappointed. Just used it for the first time and found the front door is wobbling back and forth about half an inch when it starts spinning. Also, it looks like - even when the door is closed - there is a gap between the door and the frame. Not sure if this is common or if just our unit is defective. Also, worth mentioning that the unit is significantly noisier than our 16-year-old washer we've replaced.
Greetings, We understand your disappointment about your appliance. Let us help you maximize its performance. On page 87 of the model's user manual link below, you can check the steps to see if your Samsung washer and dryer combo is vibrating and making noise. https://downloadcenter.samsung.com/content/UM/202402/20240222125354697/OID73831_IB_H700-550-500D-AD_SimpleUX_EN_CFR_MES_231220.pdf It would also be great if we could talk to you directly and gather more information about the door of your unit. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147334240, which will help our team pull up your information. ^Rainly



