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Customer reviews for Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub™ Washer with Flex Auto Dispense and 7.6 cu. ft. Gas Dryer in Brushed Black for
Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub™ Washer with Flex Auto Dispense and 7.6 cu. ft. Gas Dryer in Brushed Black
4.7 out of 5 stars
stars44 ratings44 reviews
  1. 5 stars80% (35)
  2. 4 stars18% (8)
  3. 3 stars0% (0)
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  5. 1 star2% (1)

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Showing 1-10 of 44 reviews
Jul 2, 2024
Hwied
5 out of 5 stars review

Great Unit - Space Saver!

[This review was collected as part of a promotion.] We bought this unit about three weeks ago, and I have been really happy with it. We do a lot of laundry and the system is super easy to use. The washer and dryer talk to each other as well, so the dryer recommends settings based on the what you set the washer to in the last load. We mainly bought it to save space in our small laundry/mud room. It definitely helps with overall use of the room. Super happy with it!

Review from Samsung US
Helpful?6JHYMWJLZ5FT13596021206
Mar 28, 2024
1pianoplayer
5 out of 5 stars review

Love my new Samsung Bespoke Washer and Dryer!!

[This review was collected as part of a promotion.] I have been using my new Samsung Bespoke AI Laundry Hub for a week now. I was a little nervous at first. I've never had a washer and dryer that's not a side-by-side before. This is my first experience with that, and being on the shorter side, I was concerned it would be difficult to use. I'm happy to report it is quite easy to use and works great! It's very easy to move the clothes from the washer on the bottom to the dryer on the top. In terms of appearance, I love how sleek and sophisticated everything is. No bulky knobs to turn or buttons sticking out! The panel where you select your settings is super easy to use and very clear. In terms of capacity, it holds a LOT! Very happy about that! I really like how you can put in the soap and softener in the auto-dispense containers, that saves me a lot of time when doing my wash, instead of having to put soap and softener every single time I do a load of laundry. It's very convenient for those of us that do multiple loads of laundry in one day. The lint trap is also neat. Instead of being a flat piece that you pull out, it looks like a little folder that you have to open up. It takes a second longer to get the lint out (compared to the traditional lint holders) but I feel like it keeps it more together, and is a more clean and efficient way to gather the lint. I have experimented with different settings when washing and drying my clothes. I have used the AI setting multiple times and am very pleased. I like how it can auto-sense how big my load is, how much soap to use, and how long to dry my clothes. Instead of just hitting "normal" (like I used to on my old washer and dryer) I now hit the AI setting, and it's usually faster than the normal setting. Sometimes when I'm doing a smaller load, I will select the Small Load setting, that one really saves me a lot of time. And when my clothes are done, I hear this nice little tune play! The app is also really nice because no matter where I am, and what I am doing, it will let me know when my laundry is done. That way, I can get my next load going and I don' t lose valuable time because I forgot about it!

Review from The Insiders
Helpful?6JHYMWJLZ5FT13596021206
Apr 16, 2024
Jliserio
5 out of 5 stars review

Sleek and Efficient

[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer and it's been a game-changer. Setup was easy, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology adapts to my laundry habits, saving time and energy. Its large capacity drum handles even the bulkiest loads effortlessly. SmartThings integration allows remote monitoring and control via my smartphone. The flexdry feature lets me dry delicate items separately from larger loads. The AI optimal wash feature defects how soiled your clothes are and will add extra time to the load for a more effective cleaning. If you are in a rush, do not chose this option. It can take about an hour and a half for completion. One thing that can use an update is the flex dispenser. It does not tell you when it's running low or when to refill it. This can mean that you wash your clothes without detergent if you don't check it! Overall, it's efficient, intuitive, and has made laundry day a breeze.

Review from The Insiders
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Mar 28, 2024
JBTechfanatic1
5 out of 5 stars review

Space Saving Powerful Beauty

[This review was collected as part of a promotion.] Meet the New Gorgeous Laundry room Expert The Samsung Bespoke AI Laundry Hub™ 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and 7.6 cu. ft. Electric Dryer in Brushed Black (WH46DBH500EVA3) This is a one piece stacked system has been a absolute joy to use. Let talk about features as it's loaded! The Laundry Hub™ Design is Easy to Reach and the Control Panel is easy to use. It has a Large Capacity 4.6 cu. ft. washer. Also a Large Capacity 7.6 cu. ft. dryer. It's stacked in one piece so setup is simple. The advanced features AI OptiWash™ AI Optimal Dry are intuitive and really help achieve excellence in your Laundry results. With AI really taking our guesswork out of Laundry. It's Truly hard to get it wrong with this set. The AI literally will set the perfect wash. All we have to do is figure out how to put the soap in the Auto Dispense and the clothes . This helps us dad's that are not the greatest in the washing category if the wife's on vacation we have AI on our side lol. To Make it simple just fill the detergent then it's Automatic Using Samsung's Flex Auto Dispense System. This will make sure you put just the right amount of detergent with your clothes. This will save us lots of money and detergent through time. If you're on a time crunch no problem simply use Super Speed Wash and Dry. Its Super fast and gives you great results. I love Samsung SmartThings the ability to start or stop my wash from our mobile device favorite voice assistant and even get notifications when you're loads are done. With Wi-Fi Connectivity with SmartThings Samsung has us covered. The future is here! Also it has powerful Steam Wash! To surely to get rid of all that nasty smelly bacteria. Pure quality with an insane 20-year Motor Warranty! I absolutely love the AI Smart Dial keeps the fingerprints at Bay. Truly makes navigating the settings and features simple. Turn wheel right or left to get around with ease. If you want to save energy use AI Energy Mode built-in this gorgeous ENERGY STAR® Certified appliance. No need to buy expensive cleaning tablets it has Self Clean+. And for safety and to maximize your performance a Vent Sensor to help you stay on top of blocked vets. From the build quality to the performance our family absolutely loves and recommends this new Stackable washer and dryer from Samsung Bespoke!

Review from The Insiders
Helpful?6JHYMWJLZ5FT13596021206
Mar 29, 2024
Anonymous
5 out of 5 stars review

Excellent AI Laundry Tech

[This review was collected as part of a promotion.] I love the sleek exterior design of the Electric Samsung Bespoke AI Laundry Hub. It fits perfectly into our laundry room. Definitely space saving. The inside is huge for both washer and dryer and can easily fit my larger loads. I like that everything is digital as well and it makes it simple to understand. The detergent and softner is easy to load in the washer for the auto dispense option. It's a really cool option to have so I don't have to worry about how much detergent is needed because the unit auto determines and dispenses it according to the senser. It also lets you know when you are running low on detergent. I like that the dryer auto sets to the correlating washer cycles. It even reminds you to clean the lint trap. I like the suggested connectivity of the Samsung Smart Things app. You can control some of the laundry hub settings right from the app. Some other things I noticed and liked about the laundry hub is how quiet the cycles were. The room where it's located is right inbetween my daughter's room and my office. I'm able to work/study and my daughter is able to sleep soundly without disruption. Also the cute little musical tune it plays when the cycle is done is alot better than a typical loud buzz most other laundry machines make. Overall I really liked the AI laundry hub and would definitely recommend

Review from The Insiders
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Mar 28, 2024
IsheaJ87
5 out of 5 stars review

My new best friend

[This review was collected as part of a promotion.] I don’t recall being this excited over an appliance ever! Set up was quick on the smart things app. The scan option so the detergent will dispense per manufacturer suggestion didn’t work, I tried multiple detergent/ softener and didn’t have any luck, it can be manually entered though so not a huge deal. The best feature for my family is the automatic detergent dispenser. I can’t express how much I love this. My 10 year old spills the detergent every where and my husband drastically over uses the detergent, this stops both of my issues. I tell them both to turn on the machine and put in the clothes and I’ll take care of the rest on my phone. I have all Samsung devices and I love the smart feature and app. Best home invention. I was initially concerned about the size capacity being too small, however it washes all of the linen for my queen size bed in one load. The dryer uses AI technology to dry the clothes based off of the washing cycle, and my clothes have been dry every cycle in what seems like only a few minutes. A favorite feature of mine is the reminder to clean the lint trap before each use. This laundry hub takes all of the thinking out of laundry. I love it.

Review from The Insiders
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Mar 28, 2024
Schrump
5 out of 5 stars review

Compact Footprint for Large Loads

[This review was collected as part of a promotion.] While there are a couple of little things that could be improved on this laundry center, overall I am very happy with the execution-- it looks great, works great, holds plenty of laundry, and is easy to use. Being able to get notifications on your phone when your load is finished is more convenient than I expected-- it keeps me from forgetting my clothes and makes sure I always get them out before my spouse harasses me about them! This is easy to use-- one set of controls operates both the dryer and washer. It has numbered scales for temperature, soil level, etc.-- but the screen also displays a message for each setting ("Extra Light", "Light", etc. or "Cold", "Warm", etc.). At a quick glance you can see the numbers for the overall "recipe" and the messages make adjustments easy and clear to understand. Load times are typical for both the washer and dryer and the noise levels are as expected. You don't want this in your dining room, but it's not obnoxiously loud either. the capacities listed are accurate as well. I was worried that a stacked unit would mean a small washer or dryer, but both are the same or nearly the same as my standalone units thas this replaced. A few notes: 1) You need a standard 120V outlet for the washer and a typical 220V outlet (big plug) for the dryer. This is mildly annoying that there's no reason I should need to plug both the washer and dryer in-- it'd be incredibly easy to wire the unit to run only off of the larger dryer plug 2) I have not testing the flex auto dispenser (load in lots of detergent once and the washing machine decides how much to dose each load) as it only works with liquid detergents and softeners and I use a powdered detergent 3) Be aware of the ceiling height. With packaging, I couldn't stand this unit up in my basement with 7' ceilings-- however, once the foam and cardboard was removed, I had plenty of clearance. Overall, I'm as happy with this as you can be for a washer and dryer. I appreciate the small footprint, the easy to navigate and use menu, and the overall operation. The app notifications are a great bonus as well. The need for two outlets (normal for the washer, large plug for the dryer) is annoying, but not a deal breaker-- this is still a solid 5/5 star unit.

Review from The Insiders
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Mar 29, 2024
kgrake
5 out of 5 stars review

Dream Come True

[This review was collected as part of a promotion.] This another excellent Samsung Appliance added to our already growing Samsung Family. Our Stacked Washer Dryer joined the Samsung Smart Fridge we already had and also the Samsung Smart Oven with built in airfryer. The delivery guys were great they used the braided hoses we bought instead of the common red n blue hose plus the new vent hose. Our utility room is already small and confined so the unit free up a lot of space so I could rearrange the room. The spot was perfect where the ONE peice stackable washer dry went. The delivery guys have never seen anything like this before and were also impressed. There are so many great features with the preprogrammed washer settings and the built in smart laundry detergent and softner dispensing system. I am still learning all these features and linking them to my app on my phone. I am referring this life save to friends and family who are short on time with their busy schedule.

Review from The Insiders
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Jul 11, 2024
MrBargainshopper
4 out of 5 stars review

Almost perfect… but getting there

[This review was collected as part of a promotion.] I’ve had the unit a little over a month and I’m still learning all the features. Huge upgrade from our 10+ year old washer and dryer. The AI is neat but it’s clearly in its infancy. The unit manages wash cycles well but struggles with drying bulky items like jeans, bedding and towels. Those and other bulky cotton based items need at least two drying cycles to have them fully dry when using the AI suggested drying cycle. The dryer sometimes stops shortly after starting the cycle and plays the jingle that informs you the cycle is over despite the clothes being damp or wet. Instead of fully relying on the AI recommendations for drying (for now) I’m trying the timed dry settings and adjusting the temperature. That has helped with the larger items. Despite this minor issue, I really love the unit. The design is beautiful and the single unit stacked system is great for small laundry rooms. It is a finger print magnet but a quick wipe solves the problem. I would recommend this unit to others. With all these units with a ton of bells and whistles, there’s a learning curve to maximizing the performance. I’m looking forward to learning more with time and also learn the smart things app integration.

Review from Samsung US
Helpful?6JHYMWJLZ5FT13596021206
Mar 28, 2024
Anonymous
4 out of 5 stars review

Really good AI Laundry tech

[This review was collected as part of a promotion.] I love the sleek exterior design of the Electric Samsung Bespoke AI Laundry Hub. It fits perfectly into our laundry room. Definitely space saving. The inside is huge for both washer and dryer and can easily fit my larger loads. I like that everything is digital as well and it makes it simple to understand. The detergent and softner is easy to load in the washer for the auto dispense option. It's a really cool option to have so I don't have to worry about how much detergent is needed because the unit auto determines and dispenses it according to the senser. It also lets you know when you are running low on detergent. However, I've used it for 6 loads now and it doesn't look like the liquid has moved or changed levels. The good thing is that I can tell that my clothes are clean. I like that the dryer auto sets to the correlating washer cycles. It even reminds you to clean the lint trap. I like the suggested connectivity of the Samsung Smart Things app. You can control some of the laundry hub settings right from the app. Some other things I noticed and liked about the laundry hub is how quiet the cycles were. The room where it's located is right inbetween my daughter's room and my office. I'm able to work/study and my daughter is able to sleep soundly without disruption. Also the cute little musical tune it plays when the cycle is done is alot better than a typical loud buzz most other laundry machines make. Overall I really liked the AI laundry hub, but there are a couple of kinks or recommendations I have. 1. I tried to bar code scan over a dozen laundry detergents (different sizes and brands) and all of them said it wasn't supported. And there isn't anywhere on the app or Samsung website that tells you how to fix this or which detergent to get. 2. Wish I could remote start the cycles on the app. It shows where you can schedule it but the option is always greyed out (unclickable). 3. I wish I could see the actual setting types (warm, hot, cold, normal, heavy etc) with the numbers on the unit and not just on the app.

Review from The Insiders
Helpful?6JHYMWJLZ5FT13596021206