Customer reviews for Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub™ Washer with Flex Auto Dispense and 7.6 cu. ft. Gas Dryer in Brushed Black forMember photos









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Finally a Better Laundry Experience!
[This review was collected as part of a promotion.] Not only is the washer and dryer large enough to handle a household of 5 (three of which are growing school aged children), but it does all the thinking for you! I love the set it and forget it type feature where I fill the dispensers with my detergent and softener once for several loads. And I frequently use the AI OptiWash setting which automatically adjusts the cycle according to the fabric. No more thinking through which type of cycle I need for each of my many loads of laundry. And I really like the steam sanitize option too! I've also found the delayed wash setting to be really valuable. Instead of setting the time you want it to start, you set what time you need it to be completed. I set a load overnight and I'm able to put it in the dryer before I head out for work. So convenient!!
Great upgrade
[This review was collected as part of a promotion.] The washer/dryer unit was a major upgrade to my previous unit. I like all of its features and its smart things app. Both washer and dryer is big enough for large loads. By having both units stacked, it definitely saves some space in my home. The unit is easy to control as the control panel is in the center of both the washer and dryer. I love the AI feature as it automatically determines the soil level and the fabrics being laundered and makes adjustments as needed. The flex auto dispense system is great. You can customize the settings for the dispenser using the smart things app. It has a space for liquid detergent, fabric softener and bleach. You can customize how much you want to use via the smart things app. There is a super speed wash and dry option where you can get a load done in under an hour. It's great for when you need something laundered and forgot to do it but need it the same day. I love the steam wash option for my clothes. I feel like the clothes comes out cleaner. I love this new unit, makes me feel welcomed to the new age.
Disappointed (looks like a defective unit)
Very disappointed. Just used it for the first time and found the front door is wobbling back and forth about half an inch when it starts spinning. Also, it looks like - even when the door is closed - there is a gap between the door and the frame. Not sure if this is common or if just our unit is defective. Also, worth mentioning that the unit is significantly noisier than our 16-year-old washer we've replaced.
Greetings, We understand your disappointment about your appliance. Let us help you maximize its performance. On page 87 of the model's user manual link below, you can check the steps to see if your Samsung washer and dryer combo is vibrating and making noise. https://downloadcenter.samsung.com/content/UM/202402/20240222125354697/OID73831_IB_H700-550-500D-AD_SimpleUX_EN_CFR_MES_231220.pdf It would also be great if we could talk to you directly and gather more information about the door of your unit. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147334240, which will help our team pull up your information. ^Rainly
My new best friend
[This review was collected as part of a promotion.] I don’t recall being this excited over an appliance ever! Set up was quick on the smart things app. The scan option so the detergent will dispense per manufacturer suggestion didn’t work, I tried multiple detergent/ softener and didn’t have any luck, it can be manually entered though so not a huge deal. The best feature for my family is the automatic detergent dispenser. I can’t express how much I love this. My 10 year old spills the detergent every where and my husband drastically over uses the detergent, this stops both of my issues. I tell them both to turn on the machine and put in the clothes and I’ll take care of the rest on my phone. I have all Samsung devices and I love the smart feature and app. Best home invention. I was initially concerned about the size capacity being too small, however it washes all of the linen for my queen size bed in one load. The dryer uses AI technology to dry the clothes based off of the washing cycle, and my clothes have been dry every cycle in what seems like only a few minutes. A favorite feature of mine is the reminder to clean the lint trap before each use. This laundry hub takes all of the thinking out of laundry. I love it.
Great innovation in laundry
[This review was collected as part of a promotion.] I am in love with the new Samsung Bespoke All-in-One AI Laundry Combo. Its innovative sleek design makes it modern, and it is such an effective space saver. I used to have a separate washer and dryer which took up so much space. I didn't have room to even fold my laundry in that area. With this new Samsung Bespoke All-in-One AI Laundry Combo, you can multitask so efficiently. The AI technology makes it top of the line. You are in control of your washer and dryer from your fingertips. I used to hate doing laundry, but this washer and dryer makes it a lot more efficient. As a fulltime working mother of an eight-year-old I have to do laundry on a regular basis. Also, since my husband works in the food industry his work clothes are always dirty, so I am inclined to do laundry a few times a week. This Samsung Bespoke All-in-One AI Laundry Combo technology saves me so much time now. The quality that I get is impeccable. My clothes come out cleaner and in no time I am done with laundry.
Dream Come True
[This review was collected as part of a promotion.] This another excellent Samsung Appliance added to our already growing Samsung Family. Our Stacked Washer Dryer joined the Samsung Smart Fridge we already had and also the Samsung Smart Oven with built in airfryer. The delivery guys were great they used the braided hoses we bought instead of the common red n blue hose plus the new vent hose. Our utility room is already small and confined so the unit free up a lot of space so I could rearrange the room. The spot was perfect where the ONE peice stackable washer dry went. The delivery guys have never seen anything like this before and were also impressed. There are so many great features with the preprogrammed washer settings and the built in smart laundry detergent and softner dispensing system. I am still learning all these features and linking them to my app on my phone. I am referring this life save to friends and family who are short on time with their busy schedule.
Compact Footprint for Large Loads
[This review was collected as part of a promotion.] While there are a couple of little things that could be improved on this laundry center, overall I am very happy with the execution-- it looks great, works great, holds plenty of laundry, and is easy to use. Being able to get notifications on your phone when your load is finished is more convenient than I expected-- it keeps me from forgetting my clothes and makes sure I always get them out before my spouse harasses me about them! This is easy to use-- one set of controls operates both the dryer and washer. It has numbered scales for temperature, soil level, etc.-- but the screen also displays a message for each setting ("Extra Light", "Light", etc. or "Cold", "Warm", etc.). At a quick glance you can see the numbers for the overall "recipe" and the messages make adjustments easy and clear to understand. Load times are typical for both the washer and dryer and the noise levels are as expected. You don't want this in your dining room, but it's not obnoxiously loud either. the capacities listed are accurate as well. I was worried that a stacked unit would mean a small washer or dryer, but both are the same or nearly the same as my standalone units thas this replaced. A few notes: 1) You need a standard 120V outlet for the washer and a typical 220V outlet (big plug) for the dryer. This is mildly annoying that there's no reason I should need to plug both the washer and dryer in-- it'd be incredibly easy to wire the unit to run only off of the larger dryer plug 2) I have not testing the flex auto dispenser (load in lots of detergent once and the washing machine decides how much to dose each load) as it only works with liquid detergents and softeners and I use a powdered detergent 3) Be aware of the ceiling height. With packaging, I couldn't stand this unit up in my basement with 7' ceilings-- however, once the foam and cardboard was removed, I had plenty of clearance. Overall, I'm as happy with this as you can be for a washer and dryer. I appreciate the small footprint, the easy to navigate and use menu, and the overall operation. The app notifications are a great bonus as well. The need for two outlets (normal for the washer, large plug for the dryer) is annoying, but not a deal breaker-- this is still a solid 5/5 star unit.
Space-saving High Tech Washer and Dryer
[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer, and I must say, I'm thoroughly impressed. Setting it up was a breeze, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology is truly revolutionary – it learns my laundry habits and adjusts settings accordingly, which saves me a ton of time and energy. I love that there are many wash and drying settings to customize the different loads of laundry that we have to be cleaned. One of my favorite features is the large capacity drum, easily handling even my bulkiest loads. The Quick Wash cycle is a lifesaver for busy days, and with the Steam Sanitize option, my clothes come out fresh and clean every time. The SmartThings integration is seamless, allowing me to monitor and control my laundry remotely from my smartphone. Plus, the fingerprint-resistant finish keeps the appliances looking pristine even with daily use. One downside is that it doesn't notify me when it's running low on detergent, which is a pretty big issue for my large family that does laundry daily. Overall, the Samsung BeSpoke AI stacked washer and dryer has exceeded my expectations in every way. It's efficient, intuitive, and makes laundry day a breeze. I couldn't be happier with my purchase.
Sleek and Efficient
[This review was collected as part of a promotion.] I recently upgraded to the Samsung BeSpoke AI stacked washer and dryer and it's been a game-changer. Setup was easy, and its sleek design fits perfectly in my laundry room. The BeSpoke AI technology adapts to my laundry habits, saving time and energy. Its large capacity drum handles even the bulkiest loads effortlessly. SmartThings integration allows remote monitoring and control via my smartphone. The flexdry feature lets me dry delicate items separately from larger loads. The AI optimal wash feature defects how soiled your clothes are and will add extra time to the load for a more effective cleaning. If you are in a rush, do not chose this option. It can take about an hour and a half for completion. One thing that can use an update is the flex dispenser. It does not tell you when it's running low or when to refill it. This can mean that you wash your clothes without detergent if you don't check it! Overall, it's efficient, intuitive, and has made laundry day a breeze.
Samsung has done it again.
[This review was collected as part of a promotion.] I just received my unit yesterday and I'm already loving it. Rite out of the box your met with a very modern and very clean looking machine. I love the color and it's just beautiful lol I don't know what else to say. Along withe the stylish clean look you have all of the tech in this machine. I already had the smart things app so as soon as I opened the app the washer and dryer popped up for me to add. I love that it has a detergent container that holds up to 32 loads. While setting it up it has a setting that you scan the laundry detergent bottle to get the recommended amount to use for the load of laundry that the AI senses. And yes I said AI which is the big thing for samsung this year. I will do a follow-up after a few uses of the AI features. Last but not least it's energy stare rated so you a cost savings over your regular standard washer and dryer. In all I'm loving this machine. Update, I have been using the AI featurees and I would say it does make a difference. With my older set I have to set the water temp, soil level, spin speed, and pour my own detergent, but with Samsung AI I just set it to AI wash and it automatically sets all of the settings depending on what it senses and auto despence the laundry detergent . With the AI I get alerted on what's happening, like a few times it alert me it was going to go through a second rinse because of what it seen from the soil. Plus it uses much less energy than my old set. On the app your able to see your usage. In all I'm very happy with the new features Samsung has added to their products.

















