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Customer reviews for Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub™ Washer with Flex Auto Dispense and 7.6 cu. ft. Gas Dryer in Brushed Black for
Samsung Bespoke 4.6 cu. ft. Ultra Capacity Single Unit AI Laundry Hub™ Washer with Flex Auto Dispense and 7.6 cu. ft. Gas Dryer in Brushed Black
4.7 out of 5 stars
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  1. 5 stars80% (35)
  2. 4 stars18% (8)
  3. 3 stars0% (0)
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  5. 1 star2% (1)

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Showing 11-20 of 44 reviews
Mar 28, 2024
Anonymous
4 out of 5 stars review

Really good AI Laundry tech

[This review was collected as part of a promotion.] I love the sleek exterior design of the Electric Samsung Bespoke AI Laundry Hub. It fits perfectly into our laundry room. Definitely space saving. The inside is huge for both washer and dryer and can easily fit my larger loads. I like that everything is digital as well and it makes it simple to understand. The detergent and softner is easy to load in the washer for the auto dispense option. It's a really cool option to have so I don't have to worry about how much detergent is needed because the unit auto determines and dispenses it according to the senser. It also lets you know when you are running low on detergent. However, I've used it for 6 loads now and it doesn't look like the liquid has moved or changed levels. The good thing is that I can tell that my clothes are clean. I like that the dryer auto sets to the correlating washer cycles. It even reminds you to clean the lint trap. I like the suggested connectivity of the Samsung Smart Things app. You can control some of the laundry hub settings right from the app. Some other things I noticed and liked about the laundry hub is how quiet the cycles were. The room where it's located is right inbetween my daughter's room and my office. I'm able to work/study and my daughter is able to sleep soundly without disruption. Also the cute little musical tune it plays when the cycle is done is alot better than a typical loud buzz most other laundry machines make. Overall I really liked the AI laundry hub, but there are a couple of kinks or recommendations I have. 1. I tried to bar code scan over a dozen laundry detergents (different sizes and brands) and all of them said it wasn't supported. And there isn't anywhere on the app or Samsung website that tells you how to fix this or which detergent to get. 2. Wish I could remote start the cycles on the app. It shows where you can schedule it but the option is always greyed out (unclickable). 3. I wish I could see the actual setting types (warm, hot, cold, normal, heavy etc) with the numbers on the unit and not just on the app.

Review from The Insiders
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Mar 29, 2024
kgrake
5 out of 5 stars review

Dream Come True

[This review was collected as part of a promotion.] This another excellent Samsung Appliance added to our already growing Samsung Family. Our Stacked Washer Dryer joined the Samsung Smart Fridge we already had and also the Samsung Smart Oven with built in airfryer. The delivery guys were great they used the braided hoses we bought instead of the common red n blue hose plus the new vent hose. Our utility room is already small and confined so the unit free up a lot of space so I could rearrange the room. The spot was perfect where the ONE peice stackable washer dry went. The delivery guys have never seen anything like this before and were also impressed. There are so many great features with the preprogrammed washer settings and the built in smart laundry detergent and softner dispensing system. I am still learning all these features and linking them to my app on my phone. I am referring this life save to friends and family who are short on time with their busy schedule.

Review from The Insiders
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Apr 25, 2024
NiaNia14
5 out of 5 stars review

Finally a Better Laundry Experience!

[This review was collected as part of a promotion.] Not only is the washer and dryer large enough to handle a household of 5 (three of which are growing school aged children), but it does all the thinking for you! I love the set it and forget it type feature where I fill the dispensers with my detergent and softener once for several loads. And I frequently use the AI OptiWash setting which automatically adjusts the cycle according to the fabric. No more thinking through which type of cycle I need for each of my many loads of laundry. And I really like the steam sanitize option too! I've also found the delayed wash setting to be really valuable. Instead of setting the time you want it to start, you set what time you need it to be completed. I set a load overnight and I'm able to put it in the dryer before I head out for work. So convenient!!

Review from The Insiders
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Mar 28, 2024
1pianoplayer
5 out of 5 stars review

Love my new Samsung Bespoke Washer and Dryer!!

[This review was collected as part of a promotion.] I have been using my new Samsung Bespoke AI Laundry Hub for a week now. I was a little nervous at first. I've never had a washer and dryer that's not a side-by-side before. This is my first experience with that, and being on the shorter side, I was concerned it would be difficult to use. I'm happy to report it is quite easy to use and works great! It's very easy to move the clothes from the washer on the bottom to the dryer on the top. In terms of appearance, I love how sleek and sophisticated everything is. No bulky knobs to turn or buttons sticking out! The panel where you select your settings is super easy to use and very clear. In terms of capacity, it holds a LOT! Very happy about that! I really like how you can put in the soap and softener in the auto-dispense containers, that saves me a lot of time when doing my wash, instead of having to put soap and softener every single time I do a load of laundry. It's very convenient for those of us that do multiple loads of laundry in one day. The lint trap is also neat. Instead of being a flat piece that you pull out, it looks like a little folder that you have to open up. It takes a second longer to get the lint out (compared to the traditional lint holders) but I feel like it keeps it more together, and is a more clean and efficient way to gather the lint. I have experimented with different settings when washing and drying my clothes. I have used the AI setting multiple times and am very pleased. I like how it can auto-sense how big my load is, how much soap to use, and how long to dry my clothes. Instead of just hitting "normal" (like I used to on my old washer and dryer) I now hit the AI setting, and it's usually faster than the normal setting. Sometimes when I'm doing a smaller load, I will select the Small Load setting, that one really saves me a lot of time. And when my clothes are done, I hear this nice little tune play! The app is also really nice because no matter where I am, and what I am doing, it will let me know when my laundry is done. That way, I can get my next load going and I don' t lose valuable time because I forgot about it!

Review from The Insiders
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Mar 29, 2024
StillBald
5 out of 5 stars review

Quiet Operating, Compact Footprint, Full Sized Loa

[This review was collected as part of a promotion.] I'm really happy I ordered this laundry station. The footprint is compact, the height low enough to fit in my (low ceiling) basement, it's quieter than the units it replaced (washer AND dryer are both quiet), the menus are easy to follow, I get wifi alerts on my phone when a load is done, and it does a good job cleaning. There are two minor details I'd change: 1) For whatever reason, Samsung likes to make its appliances play far too long of a tune when an action is complete. I have a buddy with a Samsung range and when the oven is done heating up, it doesn't beep, it plays a 10 second tune. That's the same with this. When the load is done, there's not a ding or a 3 note chime, it's like 15 to 20 seconds of some tune. You can't change this (it's either off or on-- not choice between this song and a "ding" or something). Obviously, it's not a big deal-- it's cute at first-- but it is a bit annoying 2) The second thing is that you need a standard 220VAC outlet (large plug) for the dryer and a typical 110VAC outlet ("normal" wall plug) for the washer. There's no good reason you can't power both units off of the single, large dryer plug. Some engineer got lazy and didn't want to change the wiring when they mashed two units together to create this laundry center, so you need two outlets. Again, not a big deal, but mildly annoying. Those are my two complaints, pretty insignificant. Both the washer and dryer operate quiet enough you can have them on your main floor (though you'll probably still want them behind a door)2, both work well, and the menus are easy to use. At a glance you can see the "recipe" (soil level, temp, etc.) on the display while it's running, but as you go to change these settings the menu tells you in clear English what you're changing too (cold, warm, hot, extra hot/ lightly soiled, soiled, heavily soiled, etc). In addition, while th eunit is running you get a countdown of how much time is left. The SmartThings app is also surprisingly useful. You can change settings there-- but the biggest thing is that you get push notifications on the app when a load is done. No more forgetting something in the washer for 3 days. You know right when it's done so you can move it over and get another load in. Finally, I was worried that a stacked unit would sacrifice load capacity, but this washer and dryer hold virtually the same amount of clothes as the older standalone units it's replacing. It's hard to ask for much more, I'm really pleased.

Review from The Insiders
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Mar 28, 2024
SamIAm3
4 out of 5 stars review

My New Favorite Appliance

[This review was collected as part of a promotion.] The stars aligned with the perfect timing when I received the incredible opportunity to upgrade my faulty 10+ year old washer and dryer set for the new Samsung Bespoke AI Laundry Hub™ 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and 7.6 cu. ft. Electric Dryer in Brushed Black. What a complete game changer it has been! The design is very sleek and contemporary with its Brushed Black finish. The capacity of the actual washer and dryer surprised me the most. The difference was immediately noticed when our usual loads where placed inside and we still had so much space left over. The excitement of knowing our larger quilts and fluffy comforters will now have no issues being washed or dried was tremendous. The AI powered technology is one of it's most alluring quality that really promotes it's commitment to making sure that washing laundry can be the least time consuming and easiest task for one to do. The multiple options for both wash and dry cycles takes into factor the type of fabric, the amount of soil, load size and spin speed all by itself taking out the guesswork on your end. The Flex Auto Dispense is an absolute game changer! Knowing the average household does more than one load of laundry makes this feature a highlight because you can save time and reduce waste by loading it up and letting your washer do the work of dispensing the perfect amount of detergent, softener and bleach based on your chosen cycle. I do appreciate that I can connect my Bespoke AI Laundry hub to the SmartThings App along with all my other Samsung appliances. I really like how the app will notify me how long the cycle will take, how much time is left and how I can receive notifications when the cycle is complete. Unfortunately the criticism I would mention about the app is that you can only send your decided cycle settings to your washer or dryer but you cannot virtually start the cycle from the app itself. You have to physically press the start button on the appliance which I see as an inconvenience. In terms of performance I find that it definitely gets the job done. I do find that the dryers ability in completely drying much thicker fabrics like bedding a bit lacking. The AI Bedding cycle setting itself unfortunately leaves our loads still wet. Most AI dryer settings do. I have had to configure my own cycle setting and set it where it has a higher temperature, higher speed and longer time to make sure all sheets are equally dried.

Review from The Insiders
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Jul 2, 2024
Hwied
5 out of 5 stars review

Great Unit - Space Saver!

[This review was collected as part of a promotion.] We bought this unit about three weeks ago, and I have been really happy with it. We do a lot of laundry and the system is super easy to use. The washer and dryer talk to each other as well, so the dryer recommends settings based on the what you set the washer to in the last load. We mainly bought it to save space in our small laundry/mud room. It definitely helps with overall use of the room. Super happy with it!

Review from Samsung US
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Mar 28, 2024
JBTechfanatic1
5 out of 5 stars review

Space Saving Powerful Beauty

[This review was collected as part of a promotion.] Meet the New Gorgeous Laundry room Expert The Samsung Bespoke AI Laundry Hub™ 4.6 cu. ft. Large Capacity Washer with Flex Auto Dispense and 7.6 cu. ft. Electric Dryer in Brushed Black (WH46DBH500EVA3) This is a one piece stacked system has been a absolute joy to use. Let talk about features as it's loaded! The Laundry Hub™ Design is Easy to Reach and the Control Panel is easy to use. It has a Large Capacity 4.6 cu. ft. washer. Also a Large Capacity 7.6 cu. ft. dryer. It's stacked in one piece so setup is simple. The advanced features AI OptiWash™ AI Optimal Dry are intuitive and really help achieve excellence in your Laundry results. With AI really taking our guesswork out of Laundry. It's Truly hard to get it wrong with this set. The AI literally will set the perfect wash. All we have to do is figure out how to put the soap in the Auto Dispense and the clothes . This helps us dad's that are not the greatest in the washing category if the wife's on vacation we have AI on our side lol. To Make it simple just fill the detergent then it's Automatic Using Samsung's Flex Auto Dispense System. This will make sure you put just the right amount of detergent with your clothes. This will save us lots of money and detergent through time. If you're on a time crunch no problem simply use Super Speed Wash and Dry. Its Super fast and gives you great results. I love Samsung SmartThings the ability to start or stop my wash from our mobile device favorite voice assistant and even get notifications when you're loads are done. With Wi-Fi Connectivity with SmartThings Samsung has us covered. The future is here! Also it has powerful Steam Wash! To surely to get rid of all that nasty smelly bacteria. Pure quality with an insane 20-year Motor Warranty! I absolutely love the AI Smart Dial keeps the fingerprints at Bay. Truly makes navigating the settings and features simple. Turn wheel right or left to get around with ease. If you want to save energy use AI Energy Mode built-in this gorgeous ENERGY STAR® Certified appliance. No need to buy expensive cleaning tablets it has Self Clean+. And for safety and to maximize your performance a Vent Sensor to help you stay on top of blocked vets. From the build quality to the performance our family absolutely loves and recommends this new Stackable washer and dryer from Samsung Bespoke!

Review from The Insiders
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Apr 19, 2024
Anonymous
5 out of 5 stars review

Samsung has done it again.

[This review was collected as part of a promotion.] I just received my unit yesterday and I'm already loving it. Rite out of the box your met with a very modern and very clean looking machine. I love the color and it's just beautiful lol I don't know what else to say. Along withe the stylish clean look you have all of the tech in this machine. I already had the smart things app so as soon as I opened the app the washer and dryer popped up for me to add. I love that it has a detergent container that holds up to 32 loads. While setting it up it has a setting that you scan the laundry detergent bottle to get the recommended amount to use for the load of laundry that the AI senses. And yes I said AI which is the big thing for samsung this year. I will do a follow-up after a few uses of the AI features. Last but not least it's energy stare rated so you a cost savings over your regular standard washer and dryer. In all I'm loving this machine. Update, I have been using the AI featurees and I would say it does make a difference. With my older set I have to set the water temp, soil level, spin speed, and pour my own detergent, but with Samsung AI I just set it to AI wash and it automatically sets all of the settings depending on what it senses and auto despence the laundry detergent . With the AI I get alerted on what's happening, like a few times it alert me it was going to go through a second rinse because of what it seen from the soil. Plus it uses much less energy than my old set. On the app your able to see your usage. In all I'm very happy with the new features Samsung has added to their products.

Review from The Insiders
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Mar 28, 2024
nesjes24
5 out of 5 stars review

Surpasses all others

[This review was collected as part of a promotion.] I love my new washer dryer. It has so many new features and functions compared to my old unit. This was truly an upgrade. I enjoy using the Samsung smart things app. You can customize your washer and dryer to your need. There are many different options, including the flex auto dispenser. You can customize how much detergent and fabric softener to use. The AI feature is easy to use. Just put your laundry in and it automatically determines the level of soil and makes adjustments as needed. I love the steam wash setting for my whites. I feel like the clothes comes out cleaner. There is even a speed setting to get your clothes cleaned in under an hour. The control panel is in the middle between the washer and dryer, makes it easy to access and easy to use. I love this new unit and the color. I highly recommend it.

Review from The Insiders
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