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Customer reviews for Bissell TurboClean DualPro Pet XL Upright Deep Cleaner for
Bissell TurboClean DualPro Pet XL Upright Deep Cleaner
4.5 out of 5 stars
stars1,073 ratings514 reviews
  1. 5 stars75% (804)
  2. 4 stars12% (129)
  3. 3 stars5% (52)
  4. 2 stars2% (24)
  5. 1 star6% (64)

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Showing 241-250 of 514 reviews
Aug 10, 2025
Karen
5 out of 5 stars review

Verified Purchase

Pet Vacuum

Great Vacuum!

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Mar 16, 2025
Triage
1 out of 5 stars review

Poor Quality Vacuum - Buyer Beware

We purchased this vacuum last November and the roller broke less than four months later. After nearly two weeks trying to resolve the issue with Bissell they refused to cover it under warranty. They made me submit a video and still refused to cover the part. The only good part was that Sam’s Club let me return the vacuum for a full refund. This is a poorly built product.

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Sep 29, 2024
Tammy
5 out of 5 stars review

Verified Purchase

The vacuum is easy to use and easy to clean

I love it

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Dec 12, 2024
St
1 out of 5 stars review

"Terrible First Experience – Immediate Malfunction

I’m extremely disappointed with this vacuum cleaner. The very first time I used it, it quit working. It started smoking and emitted a burning smell, which seemed to be from the belt. For a brand-new product, this is completely unacceptable. I wouldn’t recommend this vacuum to anyone unless you want to deal with immediate malfunctions and frustration.

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Sep 6, 2025
MICHELLE
1 out of 5 stars review

Poorly designed and thought out

If you need a machine to simply vacuum carpets and rugs, this machine is fine. Want functionality beyond that, like dusting blinds and baseboards or vacuuming under furniture and tight spaces? You're gonna have a bad time. First, there is no dusting attachment. My bad, I didnt think to check. Second, the extension wand is integrated with the looped handle, making it next to impossible to get under furniture and cramped or low profile surfaces with the pet attachment. Do what you want with this info.

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Aug 27, 2025
Douglas
5 out of 5 stars review

Awesome Vacuum

I just bought this vacuum cleaner and so far it's Amazing!! I got it at sale price of $69.00, I am so HAPPY with it! I have a Big Beautiful Furry dog who sheds a lot, and it picks up all of her fur with ease! I will definitely be buying another one!

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Nov 22, 2025
Kevin
2 out of 5 stars review

Defective & Extremely Noisy not in a good way

Good suction and light weight. The rotary brush cannot be turned off for bare floors and is extremely noisy on bare floor mode and the 2 levels above that. We found a screw that fell out of the brush assembly but could not find out where it came from. The accessory tools are poorly placed on the sides of the machine and hit furniture and fall off constantly. The cord loses 4-5 feet when clipped to top of handle to keep it out of the way from vacuuming it up. The unit is extremely hard to snap it in its upright position after vacuuming.

Review from BISSELL Homecare
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reply from BISSELL Consumer Care

Thank you for sharing your experience, Kevin. We’re sorry to hear about the issues with your CleanView® Rewind Upright Vacuum Cleaner. The rotary brush is designed for optimal carpet cleaning, but we understand the concern for bare floors. Please check that all parts are securely attached, and if the screw came loose or the upright lock is difficult to engage, reach out to us at support.bissell.com so we can help resolve this for you.

Sep 25, 2024
KW123
2 out of 5 stars review

Poor height adjustment

Poor engineering from Bissell. I had just bought and returned their ultra cheap, bagged Powerforce vacuum because the height adjustment knob doesn't work well. I bought this one hoping it wouldn't have the same problem, but it does. On both vacuums, there is no height difference on the lowest 3 settings. The front of the vacuum just scrapes the floor because the height adjuster doesn't lower the front wheels enough (which raises the front of the vacuum). Even with bare floors, the front frame would just push stuff around and was somewhat difficult to push because the front wheels were not in contact with the ground, just the frame. On the Powerforce bagged, the highest setting only raised the bristles about a 1/4" off the ground, and on this Clean View Rewind Pet the highest setting was maybe half an inch off the ground, which would be appropriate for low pile carpet. Also, this vacuum doesn't come with a basic dusting brush. Instead it comes with a weird stair tool which I would never use - no stairs! Bissell needs to completely rethink the height adjustment mechanism because this is a total failure. I'm not going to roll the dice on buying a 3rd Bissell and hoping it works better... I'm moving on to a different brand.

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Dec 28, 2025
Esmeralda
5 out of 5 stars review

Good deal vacuum

I didn't realize I needed a new vacuum cleaner until I used this one for the first time. It is easy to use and very light weight. The pet brush is my favorite attachment compared to the old suction upholstery on my Shark vacuum. The retractable cord was a plus! The accessory tools do fall off the storage place while vacuuming, but that is not a deal breaker for me. Overall, satisfied with my purchase for the price.

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reply from Bissell Team

Thanks for sharing your experience, Esmeralda! We’re thrilled to hear the BISSELL CleanView Rewind Pet Upright Vacuum made such a difference and that you’re loving the pet brush and retractable cord. For the accessory tools, a quick tip is to make sure they’re firmly clicked into place—sometimes a little extra push helps keep them secure. If you’d like more tips for getting the most out of your vacuum, visit bissell.com/support.

Dec 24, 2025
David
4 out of 5 stars review

Vacuum very well

The works as well as it should, I have not had problems operating this vacuum. My only issue is that there are times when you want to reel in the cord and it is not completely taken all the way in at times. It reels in after you tinker with the cord a little bit

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