I can only imagine the meeting at Bissell's HQ's like this: "you know what would save us TONS of money? Let's NOT include the pointy/thin attachment with bristles...yeah, that attachment that is basically included in every single vacuum...yeah, let's make our "different", let's NOT include the most important attachment...why? Because we CAN." This REALLY unintelligent move of including three attachments, two which are the most niche possible ONLY for rugs (they can't suction a mouse's hair in normal non carpet/flooring), and no thin attachment with bristles makes this vacuum cleaner complete trash. I am TRYING to not return it, but just looking at it and knowing that I can really use it for "normal" vacuuming makes me want to throw it out of the window.

My fancy brand D**** broke and I bought this just as a gap while I figured out what vacuum to take a 2nd mortgage over. 2 days after vacuuming with that fancy one, I gave this one a run and it pulled up dirt like I hadn't vacuumed in years. Amazing! I noticed that the carpet was fluffier, stayed clean longer and over all seemed fresher. Bottom line, worth every penny. Cord recoil is nice, easy to empty bin, easy to clean. The attachments are not much, but how often do we really use those? and bonus for me, the ones from my last vacuum worked with this one.

Tried out the new vacuum and was shocked. It sucked up so much it seemed like I hadn't vacuumed a few days before. And I realized how much carpet deodorizer powder my old vacuum was leaving behind. My house smells a lot fresher. Now I understand why my house had a slight musty smell. My carpet was full of dirt,dog hair and dander left behind. So easy to put together. And the retractable cord is a game changer

The works as well as it should, I have not had problems operating this vacuum. My only issue is that there are times when you want to reel in the cord and it is not completely taken all the way in at times. It reels in after you tinker with the cord a little bit

I was excited to find the vacuum on sale, but it would cut off about 5 minutes after I started using it and wouldn't turn back on for an hour or so. Maybe an overheating issue?? But I took it back to Sam's with the hope of exchanging, thinking maybe I just got a bad one. But I was told they don't do exchanges, and it was no longer on sale. I only had it a little over a week. I'm extremely disappointed in Sam's!! I've been a member for many years.

Great vacuum! The triangular tool is great for picking up pet hari.

Gets all the dog and cat hair off my rugs!

Really gets the dog and cat hair!

Absolutely love this vacuum!

Works better than expected