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Customer reviews for Mr. Clean Multi-Surface Cleaner, Lemon, 101 fl. oz. for
Mr. Clean Multi-Surface Cleaner, Lemon, 101 fl. oz.
4.3 out of 5 stars
stars
270 ratings266 reviews
  1. 5 stars73% (197)
  2. 4 stars9% (23)
  3. 3 stars3% (9)
  4. 2 stars2% (5)
  5. 1 star13% (36)

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Showing 21-30 of 266 reviews
Jun 25, 2024
Reviewer name: Former Customer
1 out of 5 stars
1 out of 5 stars review

Disappointed with the new formula.

So disappointed with these changes to Mr. Clean. Why would you discontinue the antibacterial cleaner? The old formula smelled so good and was the only cleaner I used. I will no longer be purchasing Mr. Clean. P&G is making some horrible changes to their products.

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
reply from Customer Care

We're sorry to hear that you're feeling disappointed. We did discontinue our Antibacterial Multi-Surface Liquid Cleaner in our Summer Citrus scent earlier this year. However, we'd like to mention that we've made no recent changes to the formula of our Multi-Surface Cleaners, including our Lemon scent. Please know that decisions to discontinue products are always thought out very carefully, taking factors such as consumer purchasing patterns and ongoing consumer research into consideration. We'll be sure to let our team know how you feel, and we'd also be happy to learn more about your experience. When you're able, please give us a call at (800) 867-2532.

Aug 18, 2024
Reviewer name: Sugarplum 1980
1 out of 5 stars
1 out of 5 stars review

Went into the trash. Bring back antibacterial.

I was so upset to find that the antibacterial formula was discontinued. Against my better judgement, I bought a bottle of this. Using only a tablespoon for 2 gallons of water my floors were left with an awful film that burned my feet. I had to wash the floor again with plain hot water and had to wipe down my pets paws. Please bring back your antibacterial formula.

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
reply from Customer Care

We're sorry to hear that this was your experience, and we hope that you're feeling better. We can assure you that our Multi-Surface Cleaner has been thoroughly evaluated to be safe when used as directed. As well, we have many quality checks in place to ensure that you can get the best possible results with our products. To prevent residue from occuring, we do recommend diluting the solution per the instructions on the label. Using too little Mr. Clean means the cleaning solution is too weak, so what's left behind is a film of dirt from the floor. We hope this is helpful, and we do recommend that you discontinue use of this particular product if this has been your experience. We also will be sharing your comments with our team, and we'll make sure that they know that you'll like for our Antibacterial version to return. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 867-2532 when you can.

Aug 21, 2024
Reviewer name: Kimba1974
1 out of 5 stars
1 out of 5 stars review

This is horrible!! Bring back the antibacterial

Please give me a good answer as to why you stopped making the antibacterial summer citrus??? Please start making it again these new ones also smell horrible so many people are affected by this it's very sad!! And it's not because people don't buy it it's very popular. There are so many germs in the world today we need the antibacterial back ASAP. YOUR company is going to lose a lot of business over this please fix asap

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
reply from Customer Care

We appreciate your feedback about Mr. Clean Antibacterial. Please be assured that consumer feedback like yours is vital to us, so we're sharing this with the rest of our team. Feel free to give us a call at (800) 867-2532 if you have any other comments or questions. We're here to help!

Oct 15, 2025
Reviewer name: Hackled
1 out of 5 stars
1 out of 5 stars review

Wife hates the new formula and I catch heck for it

The new 2x formula sure isn't 2x's the cleaning. All I heard from my wife was how poorly this new formula didn't perform. She ended up using another cleaner to remove spots from the kitchen floor. I actually stepped in and tried scrubbing with it and validated how poorly it performed, Bring back your old formula. Another bad idea, just like New Coke and Bud Light.

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
Jan 14, 2026
Reviewer name: kriskris16_4160
5 out of 5 stars
5 out of 5 stars review

Cleanse your house

I love Mr. Clean all purpose cleaner-antibacterial! Emphasis on the antibacterial!! Not all of them are actually killing bacteria.The sun smells great and works amazing through grease and leaves no streaks. It has easy instructions, and truly leaves results asap. It people have your house smelling like lemon! And makes my mom heart smile, knowing I do have antibacterial to clean the surface for my kids. Diluting instructions are on bottle.

Review from influenster.com
Helpful?5ACB2Q18LHH213594619431
Jul 9, 2025
Reviewer name: Dave69
1 out of 5 stars
1 out of 5 stars review

Not impressed

This cleaner was much better before they changed the formulation. It had a better small and actually foamed up. Now you barely know its in the water.

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
Apr 30, 2024
Reviewer name: Jen10
2 out of 5 stars
2 out of 5 stars review

Disappointed

I love using the Mr clean multi purpose cleaners. I am upset because the Antibacterial Summer Citrus scent was my go to cleaner for everything. I wish you would bring back that scent and the antibacterial recipe.

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
reply from Customer Care

We really appreciate your great loyalty, and we're sorry to hear that you're feeling disappointed. Please know that decisions to discontinue products are always thought out very carefully, taking factors such as consumer purchasing patterns and ongoing consumer research into consideration. We certainly value feedback such as this, and your comments will be shared with the rest of our team. We also hope that you'll give our other Multi-Purpose Cleaners a try. You're always welcome to give us a call at (800) 867-2532 if there's anything more we can help you with.

Jun 18, 2024
Reviewer name: JDM9987
1 out of 5 stars
1 out of 5 stars review

Not antibacterial

I was sad to hear and realize this is a replacement for the Mr. Clean Summer Citrus ANTIBACTERIAL. Very disappointed. The antibacterial was the best selling feature. I never had to worry. Please bring it back.

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
reply from Customer Care

We're sorry to hear you didn't have the experience you expected, and assure you that we're letting our team know your feedback. We'd like to help find a Mr. Clean that's a better fit for you. When you have a little time, please get in touch with us at (800) 867-2532.

May 18, 2024
Reviewer name: RachelW
2 out of 5 stars
2 out of 5 stars review

Bring back summer citrus antibacterial

This is not a satisfactory replacement for the greenish yellow summer citrus antibacterial that my family has been using as our standard whole house cleaner for probably a decade. Disappointed that is no longer available.

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
reply from Customer Care

We're sorry you aren't happy with the Lemon Scent. When we design our products, we do extensive research and consumer testing to create features we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. So we can help you further, please call us at (800) 867-2532 Monday through Friday, from 9 AM to 6 PM EST.

Apr 21, 2024
Reviewer name: Steve81
2 out of 5 stars
2 out of 5 stars review

At least bring back the summer citrus scent

Disappointed that this is the replacement for the summer citrus scent, but is not also antibacterial. Was this a forced change via a governmental agency, or the choice of P&G? While this scent is not bad, summer citrus was more pleasing.

Review from mrclean.com
Helpful?5ACB2Q18LHH213594619431
reply from Customer Care

Hey there, Steve, I'm sorry to hear you're not enjoying my new Multi-Surface Cleaner with Lemon Scent. I'll definitely let my team know you're missing Summer Citrus and the antibacterial feature it had. I know all of us want to make sure you're happy, so learning what we can do to make that happen is always welcome. Reach out anytime you have more to ask or share. Have a great one, Steve.