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Customer reviews for Braun OptiBrew 14 Cup Quick Drip Coffee Maker for
Braun OptiBrew 14 Cup Quick Drip Coffee Maker
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4.1 out of 5 stars
stars
138 ratings77 reviews
  1. 5 stars62% (86)
  2. 4 stars15% (21)
  3. 3 stars7% (10)
  4. 2 stars5% (7)
  5. 1 star10% (14)

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Showing 61-70 of 77 reviews
Mar 13, 2023
Reviewer name: Julie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My husband loves it

Awesome coffee maker

Helpful?2SHW6JG56N9L13594559473
Dec 13, 2023
Reviewer name: DeDe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what we were looking for

Very Hot Coffee!

Helpful?2SHW6JG56N9L13594559473
Mar 3, 2023
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great!

Great!

Helpful?2SHW6JG56N9L13594559473
Apr 23, 2024
Reviewer name: Mona
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Awesome

Makes great coffee

Helpful?2SHW6JG56N9L13594559473
Jan 1, 2024
Reviewer name: Charles Miller
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Charles

Very good . Thank you

Helpful?2SHW6JG56N9L13594559473
Sep 27, 2023
Reviewer name: P Baker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great coffee.

Love this coffee maker.

Helpful?2SHW6JG56N9L13594559473
Dec 6, 2024
Reviewer name: Sams Longtime Member
1 out of 5 stars
1 out of 5 stars review

Broke with normal use

UPDATE: We were limping along with the broken handle for the last few weeks. The coffee pot was plugged in, not brewing or heating, and we moved the pot back on the counter and all of a sudden we smelled burning electrical smell and the pot gave an E3 error, so now the pot is even more useless. Lucky we were there and were able to unplug it when we smelled the burning. Who know what would have happened if we had not been there? Definitely a poorly manufactured product. 2 major problems in less than a year. Really not worth any amount of money in my opinion. Handle broke in less than a year with normal use, brewing one pot a day and now is essentially worthless. Handle is poorly designed and won't support normal use and would cost $40 to replace. My recommendation: Buy a different brand!

Helpful?2SHW6JG56N9L13594559473
reply from Braun Customer Care

Hello,Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.

Dec 26, 2023
Reviewer name: Ang
1 out of 5 stars
1 out of 5 stars review

Doesn't last

I bought this coffee maker 3 months ago and it stopped working. When you have it set to "Brew" and press "start" it turns on and then off without making coffee. I have to set it to auto and change the time to get it to work. Also, when it did work the "Fast" mode is NOT fast! I always had a Cuisinart and thought I would give this one a try because it had the "Fast" mode.

Helpful?2SHW6JG56N9L13594559473
reply from Braun Customer Care

Hello Ang, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. If you would like assistance, Please contact us Monday-Friday, from 9am to 8pm at (800)322-3848 and a coffee specialist will be happy to assist you.Thank you.

Mar 20, 2025
Reviewer name: DB
2 out of 5 stars
2 out of 5 stars review

Clean cycle to often.

I brought this just over 2 months ago. Having to do a cleaning about ever 2 weeks is stupid. I have found no way to bypass the clean cycle.

Helpful?2SHW6JG56N9L13594559473
reply from Braun Customer Care

Hello,We’re sorry to hear about your frustration with the frequent cleaning cycle. We understand how inconvenient this can be, especially so soon after purchase. Regular maintenance is important for the longevity of the machine, but we want your experience to be as smooth as possible. If you're having trouble with the cleaning cycle, please don’t hesitate to contact us for assistance. We’re here to help and can provide guidance on how to manage or resolve the issue. You can reach us Monday through Friday between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you for your patience, and we’re committed to helping you get the most out of your machine.

Apr 28, 2024
Reviewer name: Cmillertyme
1 out of 5 stars
1 out of 5 stars review

Braun 14 cup auto brew

Had 6 Mos. Electronic panel doesn't work. You have to push n push to get 1. Now I have 1/2 pot n it stops. Company said send video as u program. Read instructions. Going to buy another coffee maker. Disappointed in Braun. Loved the 14 cup feature.

Helpful?2SHW6JG56N9L13594559473
reply from Braun Customer Care

Hello,Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday through Friday between 9 a.m. and 8 p.m. at 1-877-977-3578.