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Customer reviews for Braun OptiBrew 14 Cup Quick Drip Coffee Maker for
Braun OptiBrew 14 Cup Quick Drip Coffee Maker
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4.1 out of 5 stars
stars138 ratings77 reviews
  1. 5 stars62% (86)
  2. 4 stars15% (21)
  3. 3 stars7% (10)
  4. 2 stars5% (7)
  5. 1 star10% (14)

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Showing 21-30 of 77 reviews
Mar 11, 2024
Lennie
5 out of 5 stars review

Verified Purchase

Braun OptiBrew

Coffee maker works great. Love the options

Helpful?2SHW6JG56N9L13594559473
Dec 14, 2023
Dave
5 out of 5 stars review

Verified Purchase

The wife likes it!

It's a good quality coffee maker!

Helpful?2SHW6JG56N9L13594559473
Jul 4, 2024
Main male mail elf
4 out of 5 stars review

Verified Purchase

Works Fast

It brews fast but you have to set it each day for the automatic start. No complaints other wise.

Helpful?2SHW6JG56N9L13594559473
Jun 2, 2023
Coffee Lover
5 out of 5 stars review

Verified Purchase

Coffee Lover

I love the 14 cup coffee maker, the bold setting makes a great cup of coffee.

Helpful?2SHW6JG56N9L13594559473
Nov 15, 2023
Missie
4 out of 5 stars review

Verified Purchase

Nice coffee.

Makes great coffee. Settings are difficult to work but okay.

Helpful?2SHW6JG56N9L13594559473
Dec 11, 2023
Merry
1 out of 5 stars review

Verified Purchase

Control panel difficult to use

Control panel difficult to use. Will be returning

Helpful?2SHW6JG56N9L13594559473
reply from Braun Customer Care

Hello,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.

Jan 18, 2024
Griffis
5 out of 5 stars review

Verified Purchase

Great Purchase

The coffee maker is a great purchase. It’s faster than any other coffee we have owned. Very easy to use and program.

Helpful?2SHW6JG56N9L13594559473
Jun 24, 2024
Nathan
4 out of 5 stars review

Verified Purchase

Pleased

Good coffeemaker. We have not tried the ice coffee feature yet. It is louder than the one we had before but it’s not an issue. Easy to operate and works well.

Helpful?2SHW6JG56N9L13594559473
Sep 1, 2023
TT
1 out of 5 stars review

Do not purchase this coffee maker. It is honestly the worst coffee maker I have ever owned. The pot leaks all over the counter top when you attempt to poor a cup of coffee. Horrible design. Total waste of money.

Helpful?2SHW6JG56N9L13594559473
reply from Braun Customer Care

Hello,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.Thank you.

Apr 21, 2025
JB
3 out of 5 stars review

3 star review is only due to Braun replacing my faulty unit. Makes good coffee, but only lasted slightly 2 years and 20 days before I received the E1 error. As mentioned Braun is going to replace so I guess I will see what the replacement unit is and how it holds up. If the replacement unit does not last longer than 2 years, I will purchase a different brand in the future.

Helpful?2SHW6JG56N9L13594559473
reply from Braun Customer Care

Hello,Thank you for sharing your feedback. We’re glad to hear that Braun is replacing your faulty unit, and we understand your concerns about the E1 error and the lifespan of the machine. We truly appreciate your patience throughout this process. We hope your replacement unit meets your expectations and lasts longer. If you experience any further issues or have any questions, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate your patience as we work to improve our products.