This was purchased about a month ago, had a great offer thru my employer so I went for it. Up to today it has been wonderful, i found if you just leave it on normal and let the AI do its job clothes are done is less than 3 hrs with regular load. Today however, one load finished, moved on the the next load, after cleaning the lint trap which I do after every load, and now it gives me a lint trap error. Filter is clean, got inside the machine as best as I could thru the lent trap door but could not resolve the problem. No I am waiting to hear back from a 3rd party repair company so they can set an appointment to come and take a look. I am still rating a 4 star because up until now it has been perfect. I hope this one issue is not a sign of things to come. Also, just a suggestion, Samsung you are big enough to have your own internal repair group and not contract out to 3rd parties, I hope I am not waiting weeks to get this repair done.

[This review was collected as part of a promotion.] Samsung has been our choice for many years. In my log home I needed a ventless dryer and when I saw the All In One was ventless as well as I could do my laundry with one appliance , I had to give it a try. As always with Samsung, I was beyond pleased. This unit is simply amazing ! All of our friends and family are mesmerized to watch it in action! The performance is beyond compare. We live on a farm and work clothes can be quite odorous along with stubborn stains. Our clothes come out smelling more fresh and clean than ever before ! Stains are gone ! There are so many cycles to choose from and I especially love the Tide Pod Cold setting ! I can operate this appliance from my smart phone and it even alerts me when the dry cycle is beginning and again when my laundry cycles are complete. I can set it to where the door automatically opens when finished! Add yet another wonderful feature, you have a reservoir for your detergent and softener, so you don't have to add it for each load. You can also set the amount dispensed. The lint screen is very simple to clean and the washer itself cleans the condenser after every wash load. The brushed finished is very appealing and the design is beautiful. Looks so nice in my laundry room. I just love this beyond words!

[This review was collected as part of a promotion.] Works great so far. I haven’t had any problems with it. The installation went very smoothly, they had it installed in about 20 minutes. We really like the washer dryer combination set it and walk away it will let you know when it’s finished.

Dangerous and potentially fatal flaw in the Samsung Bespoke All in One Washer and Dryer. I purchased this product 06/26/2024 and it was received and installed 07/03/2024. At first everything was fantastic, clothes came out clean and dry, I’d set a load before bedtime and we were easily able to keep on top of the laundry for a family of six. After about 6 months I noticed that the laundry was consistently damp at the end of a drying cycle. I followed the instructions on the Samsung support center to clean the heat exchange coils and make sure the lint trap and surrounding area were clean. That seemed to help for a couple loads and then the performance issues returned. I contacted Samsung and a service repairman was sent to look at it. He didn’t see anything wrong, and suggested washing the lint trap every few uses to prevent a buildup of fabric softener. The performance issues continued, and it was a huge disappointment to have spent $1,999.99 dollars on a piece of equipment that was having to be run multiple times just to get a dry load of laundry. It became difficult to stay on top of the laundry, and frustrating as the lower washer filter was continually becoming clogged with hair. Finally, out of desperation, seeking answers to this issue, fed up with soggy clothing and multiple runs that used MORE energy, and caused us to constantly be behind on the laundry, I turned to Reddit threads and Youtube. This washer/dryer combo is promoted as being ventless, a huge plus, because of no need to constantly clean an external vent, increasing our risk of a house fire. As a first responder family that was a relief. According to Consumer Affairs, “Dryers are responsible for approximately 13,820 fires annually.” I faithfully cleaned the lint trap every load and followed all the instructions provided by Samsung for continuing maintenance. What I found inside the back of my washer/dryer unit was shocking. After scouring Youtube I finally found an account that showed how to remove the lid and open the top of the lint chute, the chute that carries all the lint up to the trap where it can then be removed. The lint chute was almost completely filled with lint, there was a small hole through which air could get through. This obviously explained the poor performance issues with drying, but was shocking as it’s a huge fire hazard, and the only way to reach it is to take apart the washer/dryer. Attached is a photo of the pile of lint that I removed from the unit. Pencil for reference to HOW much lint was stuffed in there. Obviously there is a flaw in the design of the chute that carries the lint to the trap. This will be an ongoing issue, where to fully clean the unit I, as the consumer, have to take apart the washer/dryer to access the built up lint. This is a fatal flaw in this unit, one that I’m grateful to have found, but one that has the potential to cause house fires for the other consumers that have bought it. There is no way to clean the lint, and consumers have no knowledge of the build up unless, like me, they spent hours trying to find somebody on Youtube or Reddit that might know how I could fix my wet laundry. Do better Samsung. In 2023 there were 4,371 fire deaths. So far in 2025 there have been 1,240 home fire deaths. The NFPA reports that, “between 2016 and 2020, the United States experienced an annual average of 350,800 home structure fires.” My family is lucky to not be part of that statistic, you’d better hope that others who bought the same product have that same luck.

[This review was collected as part of a promotion.] Our old washer and dryer set had seen better days, struggling through multiple dry cycles just to get our clothes dry. When it came time to replace them, we were on the hunt for something that could save us space and deliver top-notch performance. Enter the Bespoke AI Laundry Combo™ All-in-One-- This unit is an absolute game-changer! Not only does it fit seamlessly into our laundry room, freeing up much-needed space, but it also delivers an incredible wash and dry in one go. No more running the dryer twice or even three times—this combo gets everything perfectly dry on the first try. Preload with detergent and softener and forget about it for weeks of cycles. Integrate with your various other smart home projects, I setup Ring (for no particular reason) and see that there's a TV integrations that I might just need to go get a new TV just to see. If you’re on the fence about upgrading your laundry situation, do yourself a favor and get this combo. It’s worth every penny! Just check the included photo of the display showing the usage and energy efficiency stats--

[This review was collected as part of a promotion.] As a busy working mom, I know firsthand how tough it can be to keep up with daily chores, especially laundry. But let me tell you, the Samsung Bespoke All-in-One AI Laundry Combo has been a total game-changer for me, making laundry day an absolute breeze! One of the things I love most about this washer and dryer combo is its massive 5.3 cu. Ft. capacity. It means I can do larger loads, saving me time and effort. Plus, the total combo cycle time is shorter than my old machines, so I can get my laundry done in record time. The AI features of this machine are seriously impressive. The AI Optiwash and AI Optimal Dry offer personalized suggestions, ensuring my laundry comes out perfectly clean and dry every time. And with the SmartThings App, I can manage my laundry from my smartphone - even when I'm super busy at work! Setting up the machine was a breeze, thanks to the clear instructions and user-friendly interface. And loading and unloading clothes is a breeze, thanks to the machine's interior design. The Flex Auto Dispense feature is a total lifesaver too. It automatically dispenses the right amount of detergent, so I don't have to worry about over or under-dosing. Plus, it allows for multiple loads without needing to refill detergent every time. In summary, the Samsung Bespoke All-in-One AI Laundry Combo has made my life so much easier. It's like having a smart assistant that helps with the laundry! The standout features, performance, and sleek design make this machine an invaluable addition to any busy home.

[This review was collected as part of a promotion.] I love how you can just load up the machine and next time you come back the clothes are washed and dry!! So easy to use with the touch screen!! Easy to clean the lent filter and fill the detergent/softener dispensers!!

[This review was collected as part of a promotion.] We have now used the AI Laundry Combo™ All-in-One Washer/Dryer for over a month and like it so far. One thing that is a definite change from your traditional washer/dryer setup is the time you need to allow to wash and dry you load (as opposed to being able to wash a second load of clothes while your first load is drying). The AI unit does have a lot of features that are nice like being able to load your detergent and softener in multi-load quantity, text notification of completion of cycle or any errors and it is very quiet when washing or drying.

[This review was collected as part of a promotion.] I was skeptical to get an all-in-one combo, but oh how happy I am with this purchase. We picked the all-in-one to save space and to avoid re-doing gas connections. It is super convenient. On top of that, I love that I don't need to worry about forgetting to transfer clothes from washer to dryer. I get an app notification once everything is washed and dry. If you want to take a few pieces of clothing out of it before drying, you also get an app notification. Super convenient. I also love the soap and softener auto-dispenser, I was definitely over using those, now the machine takes only what is needed based on the load.

The combo machine has been good for us. Once we figured out the different functions and how to work the machine. New concept takes a little getting used to but not having to babysit between the wash and dry cycle is great. Would highly recommend for anyone in the market