Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo forMember photos









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Works great for my family
[This review was collected as part of a promotion.] I brought the unit a month ago as part of our kitchen remodel. The single unit gives us a lot more room in our laundry room to add a closet. The unit works great. My family is getting used to washing more often by putting clothes in in the morning or evening and having them ready later in the day or the next morning. It ultra quiet and it's nice not having a dryer sending your cold conditioned air out the house.
Wash and dry
(This review was collected as part of a promotion.) Samsung combo of wash and dryer are amazing . My family uses it all the time and makes washing very easy to use. Great size and easy to use. Everyone in the home can use it. Great design and quality.
quiet
Efficient and no load transfer to dry. I was able to close off the dryer vent so there is less heat loss and no risk of lint fires. There is a likely a larger energy saving if I am using when my solar panels getting excess. I like the detergent reservoir. The lint filter to clean is a poor design.
Re: Pedestal
"SEA Care Miki, we're glad you're interested in the pedestal for your washer/dryer combo set. Let us get you the details you need. We are glad to inform you that the pedestal for the washer/dryer combo set model WD53DBA900HZA1 is already available. To order online, please click this link for details: https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/bespoke-ai-laundry-combo-pedestal-with-storage-drawer-in-dark-steel-we702nz-us/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147512207, to help our team pull up your information when you message us. Have a great day." The link provided does not allow us to add the pedestal to cart at all so not helpful. Zip is 21043. Please advise.
We understand how you feel about being unable to process your order online, Miki. We want to speak with you directly to offer support and help you order the pedestal for your washer/dryer combo set. The pedestal has yet to be available in your area, though we can help you check its availability in other areas near you. You can also check the website occasionally to find out when it will be available in your place. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147525578, to help our team pull up your information when you message us. Have a great day. -John
Broken
I bought this product 9 days ago and it came in bad condition. One of the legs that holds the washing machine is broken and that makes it vibrate and not work properly. Their technical service simply said that I had to repair it. It is the worst purchase. I DO NOT RECOMMEND IT.
Hi Esther, We can feel your frustration regarding this washer/dryer. We are here to help you in every way we can. We recommend checking the resources below for steps to take if the washer is shaking. Please watch the video and kindly click on the embedded words for additional details. Samsung washing machine is shaking: https://www.samsung.com/us/support/troubleshooting/TSG01001016/ Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1147764910), and it will help our team pull up your information. ^Rodel
Ehhhh it works
[This review was collected as part of a promotion.] Definitely takes way longer than advertised due to the dry time taking forever. Hate that I can’t connect via my phone without first pushing a button on the washer, then what’s the point. I guess the machine as a whole wasn’t what I was thinking
We understand the importance of ensuring your appliances provide the best results, Jobeth. Let's get the information you need for the best experience with the washer-dryer combo. The recommended load weight is less than 10lb for best results using the Super Speed cycle. For Small loads, the weight should be less than 2lb. For reference, check the link below for the recommended load size and materials for the best drying time result. Clothes are not dry after Samsung ventless dryer cycle: https://www.samsung.com/us/support/troubleshoot/TSG10002107/ Please feel free to get back to us via the following options, should you need further assistance with the washer and dryer combo: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149459126) to help our team pull up your information when you message us. Have a great day, -Ernest-
Drain Pan Issues
The design of this washing machine is incompatible with using a drain pan. If you want to use a drain pan or, in my case, required by the plumbing code to have a drain pan under the washing machine, the detergent drawer will be physically blocked from fully opening. You will not be able to put detergent or softener into the washing machine. I was not aware that a drain pan was required until the installers came and would not install it until I had a drain pan in place. Getting a larger drain pan is out of the question. The largest one I found was 31” x 36”, which would allow the machine to sit in it, but not allow the detergent drawer to open. Also, couldn't find a drain pan of that size that would have a lower profile. I understand that there is a pedestal that can be purchased to raise the machine, which also doubles as a drawer for supplies. With a drain pan, it would just be an expensive stand since the drain pan would keep the drawer from opening. I’m at a loss for how to proceed at this point. I may have to jerry-rig something or figure out a way of lifting the entire washing machine every time I need to fill the detergent or softener bin. Can't comment on any of the other features of the machine as I'll need to figure this issue out before I can use it.
Hi there, We understand the need to install the unit according to the plumbing code requirement. You can check the availability of the compatible drip pan by contacting Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148620040) to help our team gather your information. Have a great day. ^Charles
So convienient 2 in 1
[This review was collected as part of a promotion.] I really like my new washer / dryer combo machine. It saves time not having to switch the laundry to the dryer. You just add your clothes and set the wash and dry cycles you want. There are so many cycles to choose from and has AI technology. It connects to an app so you can keep track of the laundry and it notifies you when it is complete, you can also send the setting from your app to the machine and simply hit start on the machine. There is a storage for the laundry soap and fabric softener at the bottom of the machine to set for auto dispense to the loads to save time and money of not putting too much soap manually. If you need just wash or just dry you can choose those settings as well. I am bad about remembering to switch the laundry and this has saved me so much time. When the laundry is complete the door pops open to vent. It has a large capacity, I can put an entire 90L basket in there to wash comfortably without it being stuffed.
Never going back to traditional washer/dryer
[This review was collected as part of a promotion.] Best laundry purchase of my life, best and we use it every single day all day and so far not an issue and best part is everything about it from always having clothes washed and dried and you never had to worry about forgetting to dry or stay up late nights to put clothes to dry and you can literally put it anywhere you want without having to worry about venting or gas hook up or even 220v, I would never go back to traditional washer/dryer, plus this has many features that are not advertised, you can mirror your phone to it and watch anything even netflix and YouTube and much much much more
Best Combo washing machine and dryer
[This review was collected as part of a promotion.] I recently had the opportunity to test the Samsung Bespoke All-in-One AI Laundry Combo, and I must say, it’s quite the powerhouse. The first thing you notice is its striking Dark Steel finish, which immediately gives off a premium vibe. It’s not just about looks, though; this machine is packed with features that make laundry less of a chore and more of a seamless part of daily life. The combo’s 5.3 cu. ft. capacity is generous, allowing for fewer loads even with bulky items. It’s a real time-saver, especially for families or anyone with a lot of laundry to tackle. The Super Speed setting is a standout feature, washing and drying a load in just 98 minutes. This is a significant cut down from the hours it usually takes with separate units. What’s truly impressive is the AI technology integrated into the machine. The AI Optiwash™ and AI Optimal Dry ensure that each load is washed and dried with optimal settings, taking the guesswork out of selecting cycles. Plus, the automatic detergent dispenser is a neat touch, holding enough for up to 47 loads. The SmartThings App compatibility is another highlight. Being able to control and monitor your laundry from anywhere is incredibly convenient. It’s the kind of feature you don’t know you need until you have it, and then you can’t imagine living without it. Installation is straightforward, thanks to the standard 120V power outlet requirement and the ventless design. It’s a game-changer for apartment dwellers or homes without dedicated laundry room venting. In terms of performance, the machine lives up to its promises. Clothes come out clean and dry, and the quick cycle options are perfect for when you’re in a rush. The only potential downside could be its size; it’s a bit larger than your average unit, so it might not be the best fit for smaller spaces. Overall, the Samsung Bespoke All-in-One AI Laundry Combo is a solid choice for anyone looking to upgrade their laundry game. It’s efficient, smart, and stylish—a winning combination in my book.












