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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.6 out of 5 stars
stars
1,269 ratings1,269 reviews
  1. 5 stars79% (998)
  2. 4 stars13% (159)
  3. 3 stars4% (50)
  4. 2 stars1% (16)
  5. 1 star4% (46)

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Showing 501-510 of 1,269 reviews
May 10, 2026
Gina
1 out of 5 stars
1 out of 5 stars review

Leaking after 15 months from the bottom

If you buy this get the extended warranty. I actually advise you to do that with any purchase especially with Samsung. I live outside of Orlando and when the machine started leaking they had no one available to repair it. They just sent me a check. At least I learned that I don’t care for front loading washers or being held hostage by an all in one. I would rather have separate systems even as a smaller family of three. Also the dryer vent is hard to clean and to run the cleaning function for both the washer and dryer settings takes 5+ hours. The only plus side is not having to move clothes over.

Review from Samsung US
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May 11, 2026
Alexander
5 out of 5 stars
5 out of 5 stars review

Incredible All-in-One Convenience!

[This review was collected as part of a promotion.] This Bespoke AI All-in-One has completely transformed my laundry routine. The capacity is fantastic for large loads, and the efficiency of washing and drying in the same drum without transferring wet clothes is a massive game-changer. The interface is highly intuitive, and the SmartThings connectivity lets me manage everything right from my phone. Absolutely love it!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 5, 2026
Technology lover
5 out of 5 stars
5 out of 5 stars review

Great tech features

[This review was collected as part of a promotion.] This item has been a game changer for our family because it saves us time and energy, but also how efficient it is leaving clothes very clean not to mention all the features it has, we definitely love this all in one washer dryer

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 17, 2026
Anonymous
5 out of 5 stars
5 out of 5 stars review

excellent. will only be all in ones.

[This review was collected as part of a promotion.] Super easy to use. Efficient in both energy and time. Interface is excellent. And I really like that I set it and forget it. Capacity is good. I appreciate the automation and that it guides the user. Ergonomics are same as any washer and dryer.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
Jun 3, 2026
Joe K
5 out of 5 stars
5 out of 5 stars review

Great appliance

[This review was collected as part of a promotion.] The Samsung Bespoke AI All-in-One Ventless Combo is an impressive space-saving laundry solution that combines washing and drying in a single machine. Its ventless heat pump technology eliminates the need for external venting, making installation flexible and convenient. The AI-powered features intelligently adjust wash and dry settings for optimal fabric care, while the large 5.3 cu. ft. capacity easily handles family-sized loads. Users appreciate the convenience of completing laundry without transferring clothes between machines. Although some cycles can be longer than traditional washer-dryer setups, the energy efficiency, smart controls, quiet operation, and overall convenience make it an excellent choice for modern homes.

Review from Samsung US
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Jun 2, 2026
Lena
1 out of 5 stars
1 out of 5 stars review

A mold machine.save your money protect your health

An absolute waste of my money.After about 8 months all my clothes started to smell like mold.nothing helped.we did everything by the book to upkeep it. Samsung came and told us that hose installation was wrong, It was not.we learned down the road that the machine is not taking the water completely out and it takes time to become full of mold, since it doesnt happen overnight. By the time we realized its a problem- the warranty ran out .once you separate the cycle and do the wash only, then start the drying - there is a sound of large amounts of watter that is drained first.So if to use wash only- the water just sits there and rods.HORRIBLE .that should never be the case.very hard to reach and bad to clean the condesator. And no special tools for it to be cleaned. On many occasions at the highest setting of dry - still damp and if not taken out right away- the same horrible load of smelly clothes that need a full cycle of wash and dry again if not 2 just to make it smell decent...there is not enough of softener setting for the clothes to even make a difference in a scent. An absolute trash of a machine. It seems like all it can do is grow and imply molds that you get to wear on yourself to develop rash if i voyld put -100 stars i would

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Lena, We know how important a Bespoke AI All-in-One Ventless Combo is for your laundry routine, and we hear your experience with the washing and drying results, maintenance, as well as the service visit and warranty. It’s usually related to moisture or residue collecting inside the washer over time, especially if some water stays in certain parts of the unit. A deep cleaning cycle can help clear it out and freshen up the washer. You can check the third and fourth sections in the link below for tips on keeping your laundry fresh: https://www.samsung.com/us/support/troubleshoot/TSG10007246/ We’d like to connect with you directly to learn more about your warranty coverage and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152573835 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

May 31, 2026
Dieself250
5 out of 5 stars
5 out of 5 stars review

A much needed upgrade

[This review was collected as part of a promotion.] Having 4 kids, I was afraid the wash and dry time would be an issue. It’s not. I love that we no longer have to swap from machines, makes it so much easier for my kids. Being ventless makes life easier, no more vent to clean. The interface is a little complex for my younger kids, but with smart home I can set the cycle and they just press start, so that works out. The discharge strainer catches a lot. Having dogs that shed and two cats, I’m cleaning the strainer every two weeks. Overall, I am very happy with the purchase of this machine.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 19, 2026
Mimi
3 out of 5 stars
3 out of 5 stars review

Dryer

[This review was collected as part of a promotion.] Dryer had an issues when we initially bought. Good thing it was under warranty. I expected more from this combo, but most of the time the dryer does not dry completely. Even after the heating element was replaced, every so often you’ll have to unplug the equipment to reset it for it to dry. Then, you’ll have to clean the hose filter which is too short to catch the water. So floor is always flooded with water. I would not purchase again.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Mimi, It’s clear the unit has gone through regular use and service, and we know it’s important for main parts to keep working properly over time. To help maintain optimal performance, you may refer to the guide below, which provides helpful tips and best practices for your AI Bespoke Combo. This includes recommendations on proper filter care, load balancing, and drainage management to further enhance drying efficiency: Full guide: https://www.samsung.com/us/support/troubleshoot/TSG10006774/ Should you need additional assistance, you may reach us through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, kindly provide the reference number (1152519921) so we can assist you more efficiently. Samsung values your business and remains committed to your experience. Glaiza Samsung Care

May 26, 2026
Bigpeezy
4 out of 5 stars
4 out of 5 stars review

Does a good job

[This review was collected as part of a promotion.] The size of the unit is perfect it doesn't take much room at all, it holds a very good amount of clothes in the drum. I love the ai automation. It super easy to navigate through the menus and seems to be ok efficiency wise

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 25, 2026
Emms
4 out of 5 stars
4 out of 5 stars review

Excellent features

[This review was collected as part of a promotion.] The machine does exactly what it says it does. It’s also very quiet. I like the size and look in my small laundry area. I also purchased the pedestal that brings up the height so as not to bend down to load the machine.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069