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Customer reviews for Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo for
Samsung Bespoke 5.3 cu. ft. All-in-One AI Laundry Combo
4.5 out of 5 stars
stars658 ratings658 reviews
  1. 5 stars79% (518)
  2. 4 stars10% (66)
  3. 3 stars4% (24)
  4. 2 stars1% (9)
  5. 1 star6% (41)

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Showing 41-50 of 658 reviews
May 1, 2026
MaKenna
5 out of 5 stars review

love this washer and dryer combo!

[This review was collected as part of a promotion.] First of all, love this washer and dryer combo. Love the huge drum, it was so easy to connect and hook up. It's so efficient with the drying and washing. I was worried it wouldn't dry as good as a regular dryer but it does a great job. Love this washer and dryer combo 10/10 recommend!

Review from Samsung US
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May 25, 2026
QjQLQQK
5 out of 5 stars review

Amazing Washer dryer combo

[This review was collected as part of a promotion.] He really enjoy this washer dryer combo Was very convenient that it was ventless For the area that we needed it Plus we love the capacity as well as the washer and dryer being an all-in-one So that we can put our laundry in and its done! Love that it takes detergent automatically so little waste so efficient! The interface is easy to use! Takes up minimal space!

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 12, 2026
Thao
1 out of 5 stars review

Terrible product, terrible service

This machine promises the future but delivers a headache. For a "premium" appliance, the performance is shockingly poor. ​Dryer is Useless: Because it's ventless, it takes forever. A single load of towels takes nearly five hours, and even then, they come out feeling "steamy" and damp rather than dry. ​The "AI" is Not Smart: The AI OptiWash feature constantly miscalculates the load weight. It either uses too little water or adds hours to the cycle for no reason. ​Maintenance Nightmare: The lint filter system is poorly designed. Wet lint gets trapped in crevices that are impossible to reach, which will definitely lead to mold or drainage issues down the road. ​Vibration & Noise: During the spin cycle, the whole house shakes. It sounds like a jet engine taking off in the laundry room. ​Bottom Line: It's a beautiful-looking machine that fails at its two basic jobs: washing and drying. It's way too expensive for something that makes laundry day take twice as long. Don't buy Samsung product

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Thao, That’s quite a bit to run into on something designed to simplify your routine, especially with the expectations that come with it. Anyone would find that hard to overlook. Drying performance and cycle duration can vary depending on the load size, fabric type, and selected settings. The guide below provides helpful steps to improve drying results and better understand how the system adjusts based on these factors: https://www.samsung.com/us/support/troubleshoot/TSG10006774/#bespoke-ai-ventless-laundry-combo-is-not-drying-clothes Keeping the washer clean is an important part of maintaining its performance. The guide below outlines how to care for your unit and prevent buildup over time: https://www.samsung.com/us/support/answer/ANS10003197/ If you have additional concerns, you may reach out through any of the channels below at your convenience: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When you reach out, sharing the reference number (1152494821) will help us assist you more efficiently. You can rely on us to be here when you need help. Glaiza Samsung Care

May 26, 2026
Draw12
5 out of 5 stars review

Washer/dryer combo

[This review was collected as part of a promotion.] This machine saves me tons of time and money. No longer do I need to switch the clothes over to the dryer. That might not seem like a big deal but it is when ur busy. Plus my electric bill is not sky high due to this energy efficient machine.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 11, 2026
Billma
5 out of 5 stars review

All in One is the One to Have

[This review was collected as part of a promotion.] This is the first All in one Washer dryer that I have ever owned. It has impressed me to no end. I love the fact that I can communicate with it through smart things . It allows me to check up on We're in the cycle it is. The AI interface Does a great job at analyzing the washing conditions . When using the AI The time it takes to wash your clothes is extended But with the knowledge that I am saving energy in helping the environment makes it worth it

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
May 25, 2026
Bkbeauty167
5 out of 5 stars review

The best!!

[This review was collected as part of a promotion.] The best appliance I ever had! I love the AI ability to see how much I have in the machine what's the best wash cycle to use! I love that I could put the clothes in and go to work and use my phone to press what cycle to wash and go lol! I love the fact it wash and dry and the time is incredible! The best Samsung purchase i ever made!

Review from Samsung US
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May 10, 2026
Gina
1 out of 5 stars review

Leaking after 15 months from the bottom

If you buy this get the extended warranty. I actually advise you to do that with any purchase especially with Samsung. I live outside of Orlando and when the machine started leaking they had no one available to repair it. They just sent me a check. At least I learned that I don't care for front loading washers or being held hostage by an all in one. I would rather have separate systems even as a smaller family of three. Also the dryer vent is hard to clean and to run the cleaning function for both the washer and dryer settings takes 5+ hours. The only plus side is not having to move clothes over.

Review from Samsung US
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May 19, 2026
Mimi
3 out of 5 stars review

Dryer

[This review was collected as part of a promotion.] Dryer had an issues when we initially bought. Good thing it was under warranty. I expected more from this combo, but most of the time the dryer does not dry completely. Even after the heating element was replaced, every so often you'll have to unplug the equipment to reset it for it to dry. Then, you'll have to clean the hose filter which is too short to catch the water. So floor is always flooded with water. I would not purchase again.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069
reply from Samsung

Hi Mimi, It’s clear the unit has gone through regular use and service, and we know it’s important for main parts to keep working properly over time. To help maintain optimal performance, you may refer to the guide below, which provides helpful tips and best practices for your AI Bespoke Combo. This includes recommendations on proper filter care, load balancing, and drainage management to further enhance drying efficiency: Full guide: https://www.samsung.com/us/support/troubleshoot/TSG10006774/ Should you need additional assistance, you may reach us through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When contacting us, kindly provide the reference number (1152519921) so we can assist you more efficiently. Samsung values your business and remains committed to your experience. Glaiza Samsung Care

May 11, 2026
Alexander
5 out of 5 stars review

Incredible All-in-One Convenience!

[This review was collected as part of a promotion.] This Bespoke AI All-in-One has completely transformed my laundry routine. The capacity is fantastic for large loads, and the efficiency of washing and drying in the same drum without transferring wet clothes is a massive game-changer. The interface is highly intuitive, and the SmartThings connectivity lets me manage everything right from my phone. Absolutely love it!

Review from Samsung US
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May 20, 2026
WashDryMe
5 out of 5 stars review

Super efficient washer!

[This review was collected as part of a promotion.] Extra large 5.3 capacity washer/dryer commonly Combo allows for super efficiency because I can just wash and dry without transferring and I save a lot of space for it is a very compact design. With all the extra room I'm able to fit a sink right next door to hand wash certain stains. I love to touch screen interface and it reminds me of a simplified smartphone. The combo is easy to navigate and everything is automated.

Review from Samsung US
Helpful?5E8LGGNIHDHC13594219069